Getting Started Guide

• If the menu item for sending a message does not appear, verify that you have

added an email address or PIN for your contact.

• If you have not received a registration message from the wireless network,

Host Routing Table. Click the trackwheel. Click Register Now.

• Resend the message. Open the message. Click the trackwheel. Click

Resend.

I am not receiving messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If

you are not in a wireless coverage area, you should receive messages when

you return to a wireless coverage area.

• If you have not received a registration message from the wireless network,

Host Routing Table. Click the trackwheel. Click Register Now.

• If you use email message filters, verify that the options for email message

filters are set correctly.