User Guide BlackBerry 8700 Smartphone
SWD-280428-0212105034-001
Contents BlackBerry basics..................................................................................................................................................................................................................................9 Switch applications..........................................................................................................................................................................................................................................
Media.....................................................................................................................................................................................................................................................35 Transferring and downloading media files.................................................................................................................................................................................................
Synchronization.................................................................................................................................................................................................................................. 95 About synchronization...................................................................................................................................................................................................................................
Map options....................................................................................................................................................................................................................................................124 Map shortcuts................................................................................................................................................................................................................................................
Calculator.............................................................................................................................................................................................................................................161 Use the calculator..........................................................................................................................................................................................................................................
Language troubleshooting...........................................................................................................................................................................................................................192 Wireless network coverage..............................................................................................................................................................................................................
Certificates....................................................................................................................................................................................................................................................209 Certificate servers.........................................................................................................................................................................................................................................
Browser troubleshooting...............................................................................................................................................................................................................................115 Application troubleshooting........................................................................................................................................................................................................................
BlackBerry basics Switch applications 1. In any application, click the trackwheel. 2. Click Switch Application. 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key.
BlackBerry basics shortcuts • To move the cursor, roll the trackwheel. • To move the cursor in a different direction, hold the Alt key and roll the trackwheel. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key. • To view available values in a field, press the Alt key. • To switch applications, hold the Alt key and press the Escape key.
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackwheel. • To move the cursor in a different direction, hold the Alt key and roll the trackwheel. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key. • To view available values in a field, press the Alt key. • To switch applications, hold the Alt key and press the Escape key.
• To fit a picture to the screen size, press 1. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, highlight the contact in an email message. Press Q. To view the display name, press Q again. • To move to the last cursor position after you close and reopen a received email message or PIN message, press G.
• To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold U and roll the trackwheel up until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press a number key. You do not need to press the Alt key. • To type a number in a text field, hold the Alt key and press the number key.
• To switch worksheets, press V. Highlight a worksheet. Press the Enter key. • To view hidden columns or rows, press H. To hide the columns or rows, press H. In a presentation • To switch presentation views, press M. • To move to the next slide, verify that you are viewing the presentation in slide view. Press N. • To move to the previous slide, verify that you are viewing the presentation in slide view. Press P.
Map shortcuts • To pan a map, press the number key that corresponds to the direction in which you want to pan. • To zoom in to a map, press I. • To zoom out from a map, press O. • To view status information at the top of a map, press U. To hide status information at the top of a map, press U. • To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key. • To move to the next direction on a route, press N.
16
Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To end the call, press the key. Answer a second call 1.
Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device. Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key.
Emergency calls About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers.
Improve sound quality for all calls You can only change sound quality for the earpiece on your BlackBerry® device. 1. 2. 3. 4. 5. 6. In the phone, click the trackwheel. Click Options. Click General Options. Change the Enhance Call Audio field. Click the trackwheel. Click Save. Voice mail Check your voice mail Verify that you have a voice mail access number. Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, click the trackwheel. 2.
5. Click a contact. 6. Click Add Speed Dial To . To make a call using speed dial, in the phone, on the Home screen, in a message, or in a message list, hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. 2. 3. 4. In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.
Disconnect a contact from a conference call 1. During a conference call, click the trackwheel. 2. Click Drop Call. 3. Click a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, click the trackwheel. 2. Click Transfer. Caller ID Add a caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. 8. 9.
10. Center the picture in the box. 11. Click the trackwheel. 12. Click Crop and Save. Delete the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. In the address book, highlight a contact. Click the trackwheel. Click Edit. Click the caller ID picture. Click Delete Picture. Click the trackwheel. Click Save. Call logs About call logs Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also add notes to your call logs.
7. Click the trackwheel. 8. Click Save. Change call log notes 1. 2. 3. 4. 5. 6. 7. 8. In the phone, highlight a call log. Click the trackwheel. Click View History. Click the trackwheel. Click Edit Notes. Change the call notes. Click the trackwheel. Click Save. Send a call log 1. 2. 3. 4. 5. In the phone, highlight a call log. Click the trackwheel. Click View History. Click the trackwheel. Click Forward. Delete call log notes 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, highlight a call log.
• Verify that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only. 1. 2. 3. 4. In the phone, click the trackwheel. Click Options. Click Call Waiting. Change the Call Waiting Enabled field to Yes. 5. Click the trackwheel. 6. Click Save. To turn off call waiting, change the Call Waiting Enabled field to No.
8. Click Save. To stop forwarding calls, change the Forward All Calls field to Do Not Forward. Add a call forwarding phone number 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, click the trackwheel. Click Options. Click Call Forwarding. Click the trackwheel. Click New Number. Type a phone number. Press the Enter key. Click the trackwheel. Click Close. Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam to another wireless network. If you have more than one phone number associated with your BlackBerry®device, you can change call blocking options for the active phone number only.
Fixed dialing About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list. You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing list. If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list.
Change a contact in your fixed dialing list 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, click the trackwheel. Click Options. Click FDN Phone List. Highlight a contact. Click the trackwheel. Click Edit. Change the contact information. Click the trackwheel. Click Save. Delete a contact from your fixed dialing list 1. 2. 3. 4. 5. 6. In the phone, click the trackwheel. Click Options. Click FDN Phone List. Highlight a contact. Click the trackwheel. Click Delete.
5. In the National Number Length field, set the default length for phone numbers in your country. 6. Click the trackwheel. 7. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Set options for dialing extensions 1. 2. 3. 4. 5. 6. 7. 8. In the phone, click the trackwheel. Click Options. Click Smart Dialing.
6. Click Save. A TTY indicator appears in the device status section of the screen. To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone number provided by your organization.
• To sort contacts alphabetically by contact name, set the Phone List View field to Name. • To sort phone numbers or contacts by recency of use, set the Phone List View field to Most Recent. 5. Click the trackwheel. 6. Click Save. To sort phone numbers or contacts by call logs again, set the Phone List View field to Call Log. Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. 2. 3. 4. In the phone, click the trackwheel. Click Options.
Answer calls automatically when you remove your device from the holster 1. 2. 3. 4. 5. 6. In the phone, click the trackwheel. Click Options. Click General Options. Change the Auto Answer Calls field to Out Of Holster. Click the trackwheel. Click Save. Reset a call timer 1. 2. 3. 4. 5. 6. In the phone, click the trackwheel. Click Status. Click Last Call or Total Calls. Click Clear Timer. Click the trackwheel. Click Save. Phone shortcuts • To answer a call, press the Send key.
• Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. • If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact.
Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transfer media files between your device and your computer using the media manager tool of the BlackBerry® Desktop Manager.
5. Highlight a media file. 6. Click the trackwheel. 7. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5. 6. In the media application, click Ring Tones. Click View. Click All Ring Tones. Click View. Click the trackwheel. Click Download Ring Tones. Download a Home screen background Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5. 6.
Search for a ring tone 1. 2. 3. 4. 5. In the media application, click a media type. Click View. If necessary, click a category. Click View. In the Find field, type part or all of a name for a ring tone. Record a voice note 1. 2. 3. 4. In the media application, click Voice Notes. Click Record. Click the record icon. Perform any of the following actions: • To pause recording, click the pause icon. To resume recording, click the record icon. • To stop recording, click the pause icon. Click the stop icon.
Change the amount of memory available for media files 1. 2. 3. 4. 5. In the media application, click the trackwheel. Click Options. Change the Device Memory Limit field. Click the trackwheel. Click Save. Rename a ring tone You can only rename ring tones that you added. 1. 2. 3. 4. 5. 6. 7. In the media application, click the trackwheel. Click Explore. Navigate to a folder that contains ring tones. Highlight a ring tone. Click Rename. Type a name for the file. Click Save.
5. Click Delete. Note: If you delete a ring tone that you use in a notification profile, the notification profile uses the default ring tone. Viewing pictures View a picture 1. 2. 3. 4. 5. 6. In the media application, click Pictures. Click View. Click a category. Click View. Click a picture. Click Open. Use a picture as the Home screen background 1. 2. 3. 4. 5. 6. 7. In the media application, click Pictures. Click View. Click My Pictures. Click View. Highlight a picture. Click the trackwheel.
2. 3. 4. 5. Click Options. Change the Slide Show Interval field. Click the trackwheel. Click Save. View pictures in a list 1. 2. 3. 4. 5. 6. In the media application, click Pictures. Click View. Click My Pictures. Click View. Click the trackwheel. Click View List. Zoom in to or out from a picture 1. In a picture, click the trackwheel. 2. Click Zoom. 3. Roll the trackwheel. To zoom back to the original picture size, click the trackwheel. Click View Actual Size.
Managing pictures Add a picture folder 1. 2. 3. 4. 5. In the media application, click Pictures. Click View. Click My Pictures. Click View. Click the trackwheel. 6. Click New Folder. 7. Type a name for the folder. 8. Click Save. Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory. 1. 2. 3. 4. Open a picture attachment or highlight a picture on a web page. Click the trackwheel. Click Save Image. Click Save. Sort pictures 1. 2. 3. 4. 5.
7. Click Rename. 8. Type a name for the picture or picture folder. 9. Click Save. Move a picture You can only move pictures that you added. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the media application, click Pictures. Click View. Click My Pictures. Click View. Highlight a picture. Click the trackwheel. Click Move. Highlight a picture folder. Click the trackwheel. Click Move Here. Delete a picture or picture folder You can only delete pictures or picture folders that you added. 1. 2. 3. 4. 5. 6. 7.
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, click the trackwheel. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, click Menu. Click Ignore All.
Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. In a message list, click the trackwheel. Click Options. Click Email Settings. Set the Use Auto Signature field to Yes. Type a signature. Click the trackwheel.
Send a PIN message 1. In a message list, click the trackwheel. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: • Type a PIN. Click the trackwheel. • Type a contact name. Click the trackwheel. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the trackwheel. 6. Click Send. Send an SMS text message 1. In a message list, click the trackwheel. 2. Click Compose SMS. 3.
2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, click the trackwheel. 2. Perform one of the following actions: • Click Forward. • Click Forward As. Click a message type. Resend a message 1. In a sent message, click the trackwheel. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackwheel. Click Send. • To change the recipients, click Edit.
Search for text in a message, in an attachment, or on a web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, click the trackwheel. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, click the trackwheel. Click Find Next.
Email messages Email message basics Send an email message 1. In a message list, click the trackwheel. 2. Click Compose Email. 3. In the To field, perform one of the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the trackwheel. 6. Click Send. Delete the original text from a reply message 1. When replying to a message, click the trackwheel. 2. Click Delete Original Text.
Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. In a message list, click the trackwheel. Click Options. Click Email Settings. Click the trackwheel. Click Folder Redirection. Select the check box beside an email message folder. Click the trackwheel. Click Save.
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters.
Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address.
6. 7. 8. 9. Click Edit. Change the options for the email message filter. Click the trackwheel. Click Save. Prioritize email message filters 1. 2. 3. 4. 5. 6. 7. 8. In a message list, click the trackwheel. Click Options. Click Email Filters. Highlight an email message filter. Click the trackwheel. Click Move. Roll the trackwheel to the new location. Click the trackwheel. Delete an email message filter 1. 2. 3. 4. 5. 6. In a message list, click the trackwheel. Click Options. Click Email Filters.
3. 4. 5. 6. Click Email Settings. Change the Use Out Of Office Reply field to Yes. Type a reply. If you use IBM® Lotus Notes®, in the Until field, set the date on which the out-of-office reply should turn off. 7. Click the trackwheel. 8. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No. Request delivery or read confirmation for email messages Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5.
Hide filed email messages 1. 2. 3. 4. 5. 6. In a message list, click the trackwheel. Click Options. Click General Options. Change the Hide Filed Messages field to Yes. Click the trackwheel. Click Save. Receive only the first section of long email messages 1. 2. 3. 4. 5. 6. In a message list, click the trackwheel. Click Options. Click General Options. Change the Auto More field to No. Click the trackwheel. Click Save. To download more of an email message, click the trackwheel. Click More or More All.
PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D appears with a check mark beside the PIN message. Find your PIN In the device options, click Status.
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears in the drop-down list at the top of the phone screen.
Delete the history from an SMS text message 1. When replying to an SMS text message, click the trackwheel. 2. Click Remove History. Options for SMS text messages Turn off AutoText for SMS text messages 1. 2. 3. 4. In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save. View more of the history in SMS text messages 1. 2. 3. 4. In the device options, click SMS. Set the Number of Previous Items field. Click the trackwheel. Click Save.
Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field. Depending on your wireless service provider, this option might not appear. 1. 2. 3. 4. In the device options, click SMS. Set the Validity Period field. Click the trackwheel. Click Save.
• If a cell broadcast channel does not appear on the screen, highlight the Empty field. Click the trackwheel. Click Add Channel. Type the channel ID and a nickname. Click OK. 5. Click a language. 6. Click Enable. 7. Click the trackwheel. 8. Click Save. To turn off cell broadcasting, change the Cell Broadcasting Service field to Off.
MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
2. Click one of the following menu items: • Attach Picture • Attach Audio 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Roll the trackwheel to the new location. Click the trackwheel.
Add a contact to your address book from an MMS message 1. 2. 3. 4. 5. In an MMS message, highlight a vCard® attachment. Click the trackwheel. Click View Attachment. Click the trackwheel. Click Add Contact. Save a media file from an MMS message 1. In an MMS message, click the trackwheel. 2. Click one of the following menu items: • Save Image • Save Ringtone MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, click the trackwheel. 2. Click Options.
2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. 2. 3. 4. In the device options, click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Click the trackwheel. Click Save. Block MMS messages 1. 2. 3. 4. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. Click the trackwheel. Click Save.
Set how long your device stores messages 1. 2. 3. 4. 5. 6. In a message list, click the trackwheel. Click Options. Click General Options. Set the Keep Messages field. Click the trackwheel. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list.
About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
5. Click the trackwheel. 6. Click Save. View call logs in a message list 1. 2. 3. 4. In the phone, click the trackwheel. Click Options. Click Call Logging. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization.
• Add Email Address • Add Phone Number • Add PIN 7. 8. 9. 10. Type the contact information. Press the Enter key. Click the trackwheel. Click Save. Reset a blocked message counter 1. 2. 3. 4. 5. In the device options, click Security Options. Click Firewall. Highlight a message type. Click the trackwheel. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F.
• To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a message list, press T. • To move to the bottom of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K.
• If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. • Verify that data service is turned on. • If you use email message filters, verify that the options for email message filters are set correctly.
A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, click the trackwheel. Click More or More All. • If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device.
72
Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold U and roll the trackwheel up until ü appears. Cut, copy, and paste text 1. 2. 3. 4. 5. With text highlighted, click the trackwheel. Click Cut or Copy. Place the cursor where you want to insert the cut or copied text. Click the trackwheel.
4. Hold the Alt key and roll the trackwheel. Cancel a text selection 1. With text selected, click the trackwheel. 2. Click Cancel Selection. Set the cursor speed 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save. Set the default currency symbol 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Currency Key field. Click the trackwheel. Click Save. Turn on key tones 1. 2. 3. 4. In the device options, click Screen/Keyboard.
Typing input methods About typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard displays Arabic or Russian letters, you can type in Arabic or Russian using the SureType® input method or the multi-tap input method. When you use the SureType input method, you press the letter key for each letter in a word once, even if two letters appear on the key. As you type, a list of possible letter combinations and words appears on the screen.
• To use the SureType® input method, set the Input Language field to . 3. Click the trackwheel. 4. Click Save. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Input Language field. Click the trackwheel. Click Save.
4. Click Save. Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. 2. 3. 4. In the device options, click Spell Check. Select or clear the check box beside one or more options. Click the trackwheel. Click Save. Add a word to the custom dictionary 1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Click the trackwheel. Click New. Type a word or letter combination.
Custom dictionary About the custom dictionary If the typing input language for your BlackBerry® device is Arabic or Russian, and you type a word or letter combination that your device does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them.
Stop adding items to the custom dictionary automatically Verify that the typing input language is set to Arabic or Russian. 1. 2. 3. 4. 5. 6. In the device options, click Language. Click Input Options. Clear the Auto Word Learning check box. Change the Learn Words From Email Messages field to Off. Click the trackwheel. Click Save. Stop displaying contacts in the list that appears when you type Verify that the typing input language is set to Arabic or Russian.
• To insert a macro (for example, the current date or time), click the trackwheel. Click Insert Macro. 6. In the Using field, perform one of the following actions: • To capitalize the entry exactly as you typed it, click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Click the trackwheel. 9. Click Save. Turn off AutoText for SMS text messages 1. 2. 3. 4. In the device options, click SMS. Set the Disable AutoText field to Yes.
• To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold U and roll the trackwheel up until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press a number key. You do not need to press the Alt key. • To type a number in a text field, hold the Alt key and press the number key.
82
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. 2. 3. 4. 5. In a message list, click the trackwheel. Click Search. Specify the search criteria.
Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Change the type of messages that your device should search for.
1. 2. 3. 4. In a message, in an attachment, or on a web page, click the trackwheel. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, click the trackwheel. Click Find Next. View a list of saved searches 1. 2. 3. 4. In a message list, click the trackwheel. Click Search. Click the trackwheel. Click Recall. Change a saved search 1. 2. 3. 4. 5. 6. In the list of saved searches, highlight a search. Click the trackwheel. Click Edit Search. Edit the search criteria.
4. Click Search. Note: If you type more than one word in the Text or Name field, only items that contain all the words appear. To stop a search, press the Escape key. Search for contacts in your organization's address book Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the address book, click the trackwheel. Click Lookup.
Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in the device memory until you delete the email message.
Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Click the trackwheel. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Click Retrieve. To return to the attachment, press the Escape key.
Document attachments Open a password-protected .pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Click Password. 3. Type the password. 4. 5. 6. 7. Press the Enter key. Click the trackwheel.
View the content of a cell 1. In a spreadsheet cell, click the trackwheel. 2. Click View Cell. View a list of worksheets 1. In a spreadsheet, click the trackwheel. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, click the trackwheel. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size of a column, click the column label. Click a size.
Media attachments View a list of pages in a multi-page .tif file attachment You can view a list of pages in a multi-page .tif file attachment, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file attachment, click the trackwheel. 2. Click Table of Contents. To move to a specific page, click a page. Click View. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, click the trackwheel. 2. Click Next Page or Prev Page.
3. Roll the trackwheel. To zoom back to the original slide size, click the trackwheel twice. Click Fit to Screen. Save a slide 1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save. vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact.
• To switch presentation views, press M. • To move to the next slide, verify that you are viewing the presentation in slide view. Press N. • To move to the previous slide, verify that you are viewing the presentation in slide view. Press P. • To move to the last cursor position after closing and reopening a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. Press G.
94
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
Prerequisites: Wireless data synchronization • Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. Synchronize organizer data over the wireless network 1.
Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help.
1. 2. 3. 4. In a message list, click the trackwheel. Click Options. Click Email Reconciliation. Click the trackwheel. 5. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. In a message list, click the trackwheel.
Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
100
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: • If a web address field appears on the screen, type a web address. • If a web address field does not appear on the screen, click the trackwheel. Click Go To.
Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, click the trackwheel. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, click the trackwheel. 2. Click Stop. Search for text in a message, in an attachment, or on a web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. 2. 3. 4.
View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Click the trackwheel. 3. Click Link Address or Image Address. Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight or pause on a link. Click the trackwheel. Click Link Address. • Highlight or pause on a picture. Click the trackwheel. Click Image Address. • Click the trackwheel. Click Page Address. 2. Click Copy Address.
Zoom in to or out from a picture 1. In a picture, click the trackwheel. 2. Click Zoom. 3. Roll the trackwheel. To zoom back to the original picture size, click the trackwheel. Click View Actual Size. Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically.
4. Click the trackwheel. 5. Click Send Bookmark. 6. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. 2. 3. 4. 5. On a web page, click the trackwheel. Click Bookmarks. Highlight a bookmark. Click the trackwheel. Click Delete Bookmark. Add a bookmark folder for web pages 1. 2. 3. 4. 5. On a web page, click the trackwheel. Click Bookmarks. Highlight a bookmark folder. Click the trackwheel. Click Add Subfolder.
Delete a bookmark folder for web pages You can only delete folders that you created. 1. Highlight a folder. 2. Click the trackwheel. 3. Click Delete Folder. Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content.
Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator. 1. In a web feed, highlight a title. 2. Click the trackwheel. 3. Click Get Audio.
3. Highlight a web feed. 4. Click the trackwheel. 5. Click Delete Bookmark. Browser options Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. 2. 3. 4. In the browser, click the trackwheel. Click Options. Click Browser Configuration. Perform any of the following actions: • In the Home Page Address field, type a web address. • Change the Start Page field. 5. Click the trackwheel. 6. Click Save Options.
4. Click the trackwheel. 5. Click Save Options. Change display options for web pages 1. In the browser, click the trackwheel. 2. Click Options. 3. Perform any of the following actions: • To view a cursor in Column view, click General Properties. Select the Enable cursor in column view check box. • To view background images, click Browser Configuration. Select the Use Background Images check box. • To stop viewing foreground and background colors, click Browser Configuration.
2. Click Options. 3. Click General Properties. 4. Select any of the following check boxes: • Prompt Before Closing Browser On Escape • Prompt Before Closing Modified Pages • Prompt Before Running WML Scripts 5. Click the trackwheel. 6. Click Save Options. Clear a browser cache 1. 2. 3. 4. In the browser, click the trackwheel. Click Options. Click Cache Operations. Beside a cache type, click Clear. Clear the browser history 1. In the browser, click the trackwheel. 2. Click Options. 3.
3. Set the Default browser configuration field. 4. Click the trackwheel. 5. Click Save. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES. Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS.
Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128bit encryption or 56-bit encryption, change this field to Allow Weak. Allow FIPS Algorithms Only: Specify whether your browser accepts and sends data that is encrypted using only FIPS-approved algorithms.
5. Perform one of the following actions: • If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld, in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use to authenticate with the content server. 6. Click OK. 7. Click the trackwheel. 8. Click Save.
MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host.
• To move down a screen, press the Space key. • To move to the top of a web page, press T. • To move to the bottom of a web page, press B. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service.
116
Applications Add an application 1. 2. 3. 4. 5. On a web page, highlight a link for an application. Click the trackwheel. Click Get Link. Click Download. Click OK. View properties for an application 1. 2. 3. 4. In the device options, click Advanced Options. Click Applications. Click an application. Click View Properties. Delete a third-party application 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Applications. Highlight a third-party application. Click the trackwheel.
2. Click the trackwheel. 3. Click Database Sizes. About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on your computer, you can upgrade the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager. For more information about upgrading using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help.
4. Click Downgrade. Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of available memory on your device, you can remove the previous version manually. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Wireless Upgrade. Click Previous upgrade succeeded. Click the trackwheel. Click Delete Downgrade Data.
120
Maps Map basics Get directions 1. On a map, click the trackwheel. 2. Click Get Directions. 3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To specify a new location, click Enter An Address. • To specify a saved location, click From Favorites. • To specify a location for a contact, click From Address Book.
• To view a location for a contact, click From Address Book. • To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. 2. 3. 4. On a map, click the trackwheel. Click Local Search. Type the point of interest information. Click the trackwheel. View points of interest on a map When viewing a list of points of interest, click View On Map.
Pan a map Perform one of the following actions: • To pan up, roll the trackwheel up. • To pan down, roll the trackwheel down. • To pan left, hold the Alt key and roll the trackwheel up. • To pan right, hold the Alt key and roll the trackwheel down. Maps bookmarks Add a bookmark for a location or route 1. On a map, click the trackwheel. 2. Click Add To Favorites. Change a bookmark for a location or route 1. On a map, click the trackwheel. 2. Click Find Location. 3. 4. 5. 6. 7. 8. 9. Click From Favorites.
Add a bookmark folder for locations or routes 1. 2. 3. 4. 5. On a map, click the trackwheel. Click Find Location. Click From Favorites. Click the trackwheel. Click Add Subfolder. File a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. On a map, click the trackwheel. Click Find Location. Click From Favorites. Highlight a bookmark. Click the trackwheel. Click Move. Roll the trackwheel to the new location. Click the trackwheel.
View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. 2. 3. 4. 5. On a map, click the trackwheel. Click Options. Change the Hide Title Bar field to No. Click the trackwheel. Click Save. To hide the status information again, change the Hide Title Bar field to Yes.
4. Click the trackwheel. 5. Click View on Map. Map shortcuts • To pan a map, press the number key that corresponds to the direction in which you want to pan. • To zoom in to a map, press I. • To zoom out from a map, press O. • To view status information at the top of a map, press U. To hide status information at the top of a map, press U. • To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key.
GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and locationbased services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your GPS location to provide you with driving directions.
• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.
Contacts Contact basics Add a contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click New Address. Type the contact information. Click the trackwheel. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Click the trackwheel. Click Add to Address Book. Type the contact information. Click the trackwheel. Click Save.
Add a pause or a wait to a phone number 1. 2. 3. 4. 5. After typing the main part of a phone number in a phone number field, click the trackwheel. Click Add Pause or Add Wait. Type the additional numbers. Click the trackwheel. Click Save. View a contact 1. In the address book, click a contact. 2. Click View. Change a contact 1. 2. 3. 4. 5. 6. In the address book, highlight a contact. Click the trackwheel. Click Edit. Change the contact information. Click the trackwheel. Click Save. Delete a contact 1.
2. Click the trackwheel. 3. Perform one of the following actions: • To add a contact to your address book, click Add. • To add all the contacts, click Add All. • • • • To view information for a contact, click View. To delete a contact from the address lookup results, click Delete. To delete the address lookup results, click Delete Lookup. To start a new address lookup, click Lookup.
6. 7. 8. 9. Click Select. Center the picture in the box. Click the trackwheel. Click Crop and Save. Change the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the address book, highlight a contact. Click the trackwheel. Click Edit. Highlight the caller ID picture. Click the trackwheel. Click Replace Picture. Highlight a picture. Click the trackwheel. Click Select. Center the picture in the box. Click the trackwheel. Click Crop and Save.
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. 2. 3. 4. 5. 6.
2. 3. 4. 5. Click Filter. Highlight a category. Click the trackwheel. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the address book, click the trackwheel.
7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your address book. View a mailing list 1. In the address book, click a mailing list. 2. Click View Group. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1. In the address book, highlight a mailing list. 2. Click the trackwheel. 3. Click Delete Group.
SIM card phone book About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries.
6. Click the trackwheel. 7. Click Save. Change a SIM card contact 1. 2. 3. 4. 5. 6. 7. 8. In the address book, click the trackwheel. Click SIM Phone Book. Highlight a contact. Click the trackwheel. Click Edit. Change the contact information. Click the trackwheel. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click SIM Phone Book. Highlight a contact. Click the trackwheel. Click Delete. Contact list options Sort contacts or tasks 1. 2. 3. 4. 5. 6.
4. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. 2. 3. 4. 5. 6. In an application, click the trackwheel. Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Click the trackwheel. Click Save. View the number of contacts stored on your device 1. In the address book, click the trackwheel. 2. Click Options. 3.
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments. Switch calendar views 1. In a calendar, click the trackwheel. 2. Click a view. Move around a calendar 1.
4. Click the trackwheel. If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In a calendar, click the trackwheel. Click New.
Open an appointment or a meeting 1. In a calendar, click an appointment or a meeting. 2. Click Open. Delete an appointment or a meeting 1. In a calendar, highlight an appointment or a meeting. 2. Click the trackwheel. 3. Click Delete. Switch days in Day view To move from one day to another using the navigation bar in the upper-right corner of the screen, click a day.
Respond to a meeting invitation 1. In a meeting invitation, click the trackwheel. 2. Click one of the following menu items: • Accept or Accept with Comments • Tentative or Tentative with Comments • Decline or Decline with Comments Note: If you delete a meeting invitation from a message list before you accept or decline it, the meeting is deleted from the email application on your computer. View your calendar when responding to a meeting 1. In a meeting invitation, click the trackwheel. 2.
Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, click the trackwheel. 2. Click Email All Attendees. Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Click the trackwheel. 3. Click a message type or Call . Calendar options Change the default calendar view 1. 2. 3. 4. 5. 6. In a calendar, click the trackwheel. Click Options. Click General Options.
6. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6. In a calendar or task list, click the trackwheel. Click Options. If necessary, click General Options. Change the Snooze field. Click the trackwheel. Click Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. Click Default Services.
Hide free time in Agenda view 1. 2. 3. 4. 5. 6. In a calendar, click the trackwheel. Click Options. Click General Options. Change the Show Free Time in Agenda View field to No. Click the trackwheel. Click Save. View more of the subject line for appointments in Agenda view 1. 2. 3. 4. 5. 6. In a calendar, click the trackwheel. Click Options. Click General Options. Change the Show End Time in Agenda View field to No. Click the trackwheel. Click Save. Change how long your device stores calendar entries 1.
View the number of calendar entries stored in a calendar 1. In a calendar, click the trackwheel. 2. Click Options. 3. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar. Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device.
5. Click the trackwheel. 6. Click Save. Change the default calendar Verify that you have multiple calendars on your BlackBerry® device. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Click the trackwheel. Click Save. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No. • To schedule an appointment, press C. • To change to Agenda view, press A.
Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.
Tasks Task basics Create a task 1. 2. 3. 4. 5. 6. 7. In the task list, click the trackwheel. Click New. Type the task information. Set a due date for the task. If the task recurs, set the Recurrence field. Click the trackwheel. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.
• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Click the trackwheel. Click Save. Hide completed tasks 1. In the task list, click the trackwheel. 2. Click Hide Completed. Send a task or memo 1. 2. 3. 4. In the task list or memo list, highlight a task or memo. Click the trackwheel. Click Forward As. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1.
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. 2. 3. 4. 5. 6.
2. 3. 4. 5. Click Filter. Highlight a category. Click the trackwheel. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Task list options Sort contacts or tasks 1. 2. 3. 4. 5. 6. In the address book or task list, click the trackwheel. Click Options. If necessary, click General Options. Change the Sort By field. Click the trackwheel. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6.
3. 4. 5. 6. If necessary, click General Options. Change the Confirm Delete field to No. Click the trackwheel. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, click the trackwheel. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
154
Memos Memo basics Create a memo 1. 2. 3. 4. 5. In the memo list, click the trackwheel. Click New. Type the memo information. Click the trackwheel. Click Save. Change a memo 1. 2. 3. 4. 5. 6. In the memo list, highlight a memo. Click the trackwheel. Click Edit. Change the memo information. Click the trackwheel. Click Save. Send a task or memo 1. 2. 3. 4. In the task list or memo list, highlight a task or memo. Click the trackwheel. Click Forward As. Click a message type.
• To stop checking spelling, click Menu. Click Cancel Spell Check. Delete a memo 1. In the memo list, highlight a memo. 2. Click the trackwheel. 3. Click Delete. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo.
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, click the trackwheel. 2. Click Filter. 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. 2. 3. 4. 5. When changing a contact, task, or memo, click the trackwheel. Click Categories. Clear the check box beside the category. Click the trackwheel. Click Save. Delete a category 1. 2. 3. 4. 5. In the address book, task list, or memo list, click the trackwheel. Click Filter.
2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selecting Turn Off, the alarm is designed to sound at the correct time even if the device is turned off. Turn on the alarm 1. In the alarm, change the Daily Alarm field to On or Weekdays Only. 2.
160
Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackwheel. 3. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric. • To convert the number from metric to imperial, click From Metric. 4. Click a conversion type.
162
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters).
Switch to a paired Bluetooth enabled device during a call Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. During a call, click the trackwheel. 2. Click Activate . Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled car kit. 1. 2. 3. 4. 5. In the device options, click Bluetooth.
Rename a paired Bluetooth enabled device 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click a paired Bluetooth® enabled device. Click Device Properties. In the Device Name field, change the name for the Bluetooth enabled device. Click the trackwheel. Click Save. Delete a paired Bluetooth enabled device Verify that your BlackBerry® device is not connected to the Bluetooth® device. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled device. 3. Click Delete Device.
Make your BlackBerry device discoverable 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click the trackwheel. Click Options. Set the Discoverable field to Yes. Click the trackwheel. Click Save. Change the pairing name for your BlackBerry device 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click the trackwheel. Click Options. In the Device Name field, type a name for your BlackBerry® device. Click the trackwheel. Click Save. Turn off Bluetooth connection notification 1. 2. 3. 4.
Turn off a Bluetooth profile 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click the trackwheel. Click Options. Clear the check box beside one or more Bluetooth® profiles. Click the trackwheel. Click Save. Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile.
4. Change the Security Level field to High+Encryption. 5. Click the trackwheel. 6. Click Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click the trackwheel. Click Options. Change the Connect on Power Up field to No. Click the trackwheel. Click Save.
I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile.
170
Date and time Set the date and time 1. 2. 3. 4. In the device options, click Date/Time. Set the date and time. Click the trackwheel. Click Save. Get the date and time from the wireless network automatically 1. In the device options, click Date/Time. 2. Change the Time Zone field. 3. Perform one of the following actions: • To get the date and time from the wireless network that your BlackBerry® device is connected to, change the Date/Time Source field to Network.
172
Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones.
10. 11. 12. 13. Click Save. To set notification options for another item, repeat steps 5 through 10. Click the trackwheel. Click Save. Change a notification profile 1. 2. 3. 4. 5. 6. In the profile list, click Advanced. Click a notification profile. Click Edit. Change the notification profile. Click the trackwheel. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2. Click a notification profile. 3. Click Delete.
• To receive LED notification only, click Quiet. • To receive vibrate notification only, click Vibrate. • To turn off all notification, including notification profile exceptions and LED notification, click Off. 2. Click Activate. Download a ring tone Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5. 6. In the media application, click Ring Tones. Click View. Click All Ring Tones. Click View. Click the trackwheel. Click Download Ring Tones.
6. Click Save. To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On. Turn on wireless coverage notification 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the LED Coverage Indicator field to On. Click the trackwheel. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off.
13. Click Save. Change the order of notification profile exceptions 1. 2. 3. 4. 5. In the profile list, click Advanced. Click a notification profile exception. Click Move. Roll the trackwheel to the new location. Click the trackwheel. Change a notification profile exception 1. 2. 3. 4. 5. 6. In the profile list, click Advanced. Click a notification profile exception. Click Edit. Change the notification profile exception information. Click the trackwheel. Click Save.
Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From ". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application.
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, click the trackwheel. 2. Click Add a Contact. 3. Perform one of the following actions: • If the contact is not in your address book, highlight Use Once. Click the trackwheel. Click Request by Email or Request by PIN. Type an email address or PIN. Press the Enter key.
• Remove Note: If you click Remove, the contact who sent the invitation does not receive confirmation that your email address is a correct email address. Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. If those contacts try to accept the invitation from a different email address or PIN, their acceptance is rejected. 1. 2. 3. 4. 5.
4. Click OK. Move a contact to a different group A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. 1. 2. 3. 4. In BlackBerry® Messenger, on the contact list screen, highlight a contact. Click the trackwheel. Click Move Contact. Click a group. Rename a group 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the contact list screen, highlight a group. Click the trackwheel. Click Rename Group. Type a name for the group.
2. Click the trackwheel. 3. Click Open Conversation. Add an emoticon 1. When composing a message, press the Symbol key twice. 2. Click an emoticon. Send a file to a contact 1. 2. 3. 4. During a BlackBerry Messenger conversation, click the trackwheel. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackwheel. 2.
Start a conference 1. 2. 3. 4. In BlackBerry® Messenger, during a conversation, click the trackwheel. Click Invite. In the drop-down list, click a contact. Click OK. Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, click the trackwheel. 2. Click Copy History. Clear a conversation history 1. In BlackBerry® Messenger, during a conversation, click the trackwheel. 2.
5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Click the trackwheel. 3. Click Set Alert.
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Turn on backlighting 1. Press the Power button once. 2. To increase the brightness, press the Power button again. To turn off backlighting, press the Power button. Set the brightness of the backlighting 1. 2. 3.
Display options Use a picture as the Home screen background 1. 2. 3. 4. 5. In the media application, click Pictures. Click View. Click My Pictures. Click View. Highlight a picture. 6. Click the trackwheel. 7. Click Set As Home Screen Image. To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5. 6. In the media application, click Pictures. Click View.
3. Type a name for the folder. 4. Click Add. Move an application icon 1. 2. 3. 4. In the application list, highlight an application icon. Hold the Alt key and click the trackwheel. Click Move. Perform one of the following actions: • To move the application icon, roll the trackwheel to the new location. Click the trackwheel. • To move the application icon into an application folder, click an application folder. • To move the application icon out of an application folder, click the Up folder.
3. Click the trackwheel. 4. Click Save. Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Convenience Key Opens fields. Click the trackwheel. Click Save.
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, roll the trackwheel or press a key. My display changed Depending on your theme, display options, such as your font and Home screen background, might change when you switch themes.
190
Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Language field. Click the trackwheel. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 3. Click the trackwheel. 4. Click Save. Turn off the shortcut for switching typing input languages Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4.
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off the connection to the wireless network You should turn off the connection to the wireless network in certain places, such as on an airplane or in a hospital.
4. Click the trackwheel. 5. Click Add Network. 6. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network. • To scan for a wireless network that is already known to your BlackBerry® device, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 7.
Turn off data service Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. In the device options, click Mobile Network. 2. Perform one of the following actions: • To turn off data service, change the Data Services field to Off.
Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your device. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power key.
• Charge your device regularly. View the amount of available memory on your device 1. Remove and reinsert the battery. 2. In the device options, click Status. The File Free field displays the amount of available memory on your BlackBerry® device. Best practice: Optimizing your device performance Try to maintain at least 400 KB of available memory on your BlackBerry®device. To increase the amount of available memory, try deleting items that you do not need from your device.
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries.
5. Click Copy to SIM Phone Book. 6. Click the trackwheel. 7. Click Save. Change a SIM card contact 1. 2. 3. 4. 5. 6. 7. 8. In the address book, click the trackwheel. Click SIM Phone Book. Highlight a contact. Click the trackwheel. Click Edit. Change the contact information. Click the trackwheel. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click SIM Phone Book. Highlight a contact. Click the trackwheel. Click Delete.
Protect your SIM card with a PIN code Verify that your wireless service provider has provided you with a SIM card PIN code. 1. 2. 3. 4. 5. 6. In the device options, click Advanced Options. Click SIM Card. Click the trackwheel. Click Enable Security. Type your SIM card PIN code. Click the trackwheel. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. For more information, contact your wireless service provider.
202
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings.
Set a limit for device password attempts 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Set the Number of Password Attempts field. Click the trackwheel. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords.
3. Set the random password fields. 4. Click the trackwheel. 5. Click Save. View a password in the password keeper 1. In the password keeper, click a password. 2. Click Open. Change a password in the password keeper 1. 2. 3. 4. 5. 6. In the password keeper, highlight a password. Click the trackwheel. Click Open. Change the password information. Click the trackwheel. Click Save. Hide passwords in the password keeper 1. In the password keeper, click the trackwheel. 2. 3. 4. 5. Click Options.
2. Click the trackwheel. 3. Click Delete. Change the password keeper password 1. In the password keeper, click the trackwheel. 2. Click Change Password. Copy a password 1. In the password keeper, highlight a password. 2. Click the trackwheel. 3. Click Copy Username or Copy Password. To clear the clipboard, click the trackwheel. Click Clear Clipboard. Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. In the password keeper, click the trackwheel. 2.
You can set content protection to include or exclude your contacts. If you turn on content protection for contacts and you receive a call when the device is locked, the caller name does not appear on the screen. When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key.
4. Click Regenerate Encryption Key. About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If content compression and content protection are turned on, your device compresses device data before encrypting it.
• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field. 4. Click the trackwheel. 5. Click Save. Delete sensitive application data from the device memory 1. 2. 3. 4. In the device options, click Security Options. Click Memory Cleaning.
9. Click Add Certificate to Key Store. View properties for a certificate 1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Click a certificate. Click Details. Certificate properties Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain.
MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Click the trackwheel. Click one of the following menu items: • Show My Certs • Show Others Certs • Show CA Certs • Show Root Certs To view all the certificates on your BlackBerry® device, click the trackwheel. Click Show All Certs.
Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak.
1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. 5. 6. 7. 8. Click Revoke. Click Yes. Change the Reason field. Click OK. To cancel a certificate hold, highlight the certificate. Click the trackwheel. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value.
6. Type a display name for the certificate. 7. Click OK. Add an email address to a certificate 1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Associate Addresses. Click the trackwheel. Click Add Address. Perform one of the following actions: • Click a contact. • Click Use Once. Click Email. Type an email address. Click the trackwheel. Click Continue. 9. Click the trackwheel. 10. Click Save.
7. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Click the trackwheel. 9. Click Save. Certificate shortcuts • To view the certificate issuer, press the Space key. • To view the properties of a certificate, press the Enter key.
6. Change connection information for the certificate server. 7. Click the trackwheel. 8. Click Save. Connection options for LDAP certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organization’s network. The default port number is 389.
2. 3. 4. 5. Click Certificate Servers. Highlight a certificate server. Click the trackwheel. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password.
2. 3. 4. 5. Click Key Stores. Change the Key Store Address Injector field to Enabled. Click the trackwheel. Click Save. Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Certificate Service field. Click the trackwheel. Click Save.
3. Change the Accept Unverified CRLs field to No. 4. Click the trackwheel. 5. Click Save. Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys.
4. Click the trackwheel. 5. Click Save. Import a certificate from a smart card 1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates. Click the trackwheel. Click Import Smart Card Certs. Type your smart card password. Select the check box beside a certificate. Click OK. Type your key store password. Click OK. Lock your device when you remove your smart card from your smart card reader 1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card.
2. 3. 4. 5. Click General Settings. Set the Smart Password Entry field to Disabled. Click the trackwheel. Click Save. To turn on smart password entry again, set the Smart Password Entry field to Enabled. Switch smart password filters In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field.
Store the pass phrase for your smart card in the device memory 1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the PIN Caching field to Enabled. Click the trackwheel. Click Save. Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card.
About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. 2. 3. 4. In the device options, click Security Options. Click General Settings. Click the trackwheel. Click Verify Security Software.
224
Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device. For example, you can control whether third-party applications can access data or the Internet, make calls, or use Bluetooth® connections.
1. 2. 3. 4. In the device options, click Advanced Options. Click Applications. Highlight a third-party application. Click the trackwheel. 5. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions. • To set permissions for all third-party applications, click Edit Default Permissions. 6. 7. 8. 9. Expand Connections, Interactions, or User Data. Change the permission fields. Click the trackwheel. Click Save.
Media Access: Specify whether third-party applications can access media files on your device. Module Management: Specify whether third-party applications can add or delete application modules or access module information such as an application name or version. Theme Data Injection: Specify whether your device can use third-party applications as a source for customized themes. Keystroke Injection: Specify whether third-party applications can simulate actions, such as pressing a key on your device.
228
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds. BrickBreaker capsules Long: This capsule makes the paddle longer. Slow: This capsule slows down the ball.
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackwheel. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume for BrickBreaker 1. 2. 3. 4. 5. In BrickBreaker, click the trackwheel. Click Options. Set the Volume field.
5. Click Save. Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, click the trackwheel. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, click the trackwheel. 2. Click High Scores.
232
Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. 2. 3. 4. 5.
234
Troubleshooting BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device.
My phone number appears as Unknown in the phone Try changing the phone number on your SIM card to change how your phone number appears in the phone. In the device options, click Advanced Options. Click SIM Card. Highlight the phone number. Click the trackwheel. Click Edit SIM Phone Number. Type your phone number. Click the trackwheel. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls.
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service.
HTML email messages do not appear correctly Try performing the following actions: • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Wait for a short period of time. Your device receives long messages and attachments in sections. • Try viewing your message in plain text. Click the trackwheel. Click Get Plain Text.
• Verify that your wireless service plan includes this service. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show.
To download the slide, highlight the slide. Click the trackwheel. Click Retrieve. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. In a message list, click the trackwheel. Click Reconcile Now.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service.
Contact troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
• Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list. I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me.
I am not receiving notification for incoming calls or messages Try performing the following actions: • In the notification profile list, verify that the Off notification profile is not selected. • In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. • Verify that you typed the smart card password correctly.
View a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Click the trackwheel. Click Diagnostics Test. Highlight a report. Click the trackwheel. Click View Report. Submit a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Click the trackwheel. Click Diagnostics Test. Highlight a report. Click the trackwheel. Click Email Report or PIN Report. Delete a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network.
I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In a diagnostic report, click the trackwheel. Click Repeat All Steps. • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address. View the version number of the BlackBerry Device Software on your device In the device options, click About.
248
Glossary ADN abbreviated dialing number APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
IP Internet Protocol LDAP Lightweight Directory Access Protocol LED light-emitting diode MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code PIN personal identification number SDN service dialing number SHA Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSL Secure Sockets Layer TCP Transmission Control Protocol TLS 250
Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 251
252
Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz and Word to Go are trademarks of DataViz. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REAL
Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 255
