BlackBerry Wireless Handheld Version 4.
BlackBerry 7285 Wireless Handheld™ Model Number: RAP31GW BlackBerry 7290 Wireless Handheld™ Model Number: RAP40GW Last modified: 6 March 2006 Part number: SWD_X_HH(EN)-063.004 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved.
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Contents 1 Enterprise activation............................................................................................................................................9 2 Email messages ................................................................................................................................................... 11 3 PIN messages ......................................................................................................................................................
18 Alarm.................................................................................................................................................................... 69 19 Calculator..............................................................................................................................................................71 20 Bluetooth.................................................................................................................................................
37 Attachments — frequently asked questions ................................................................................................. 121 38 Synchronization — frequently asked questions.......................................................................................... 125 39 Phone — frequently asked questions............................................................................................................ 129 40 Browser — frequently asked questions............................
1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator.
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2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Set the importance level Resend sent messages Send email messages Resend pending messages 1. Manage messages In a messages list, click the trackwheel. 2. Click Compose Email. File messages 3.
User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
2: Email messages Related topics Can I file messages? (See page 113.) View filed messages (See page 13.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply 1. If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
2: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter.
User Guide • To display counts for unread messages, select Unread. To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I. • To never display counts, select None. To view voice mail messages, in a messages list, press the Alt key + V. 5. Click the trackwheel. 6. Click Save. To move to the next unopened item, press U. To move to the next related message, press J.
3 PIN messages About PIN messages Find your PIN Find your PIN In the device options, click Status. Open messages Send PIN messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Resend sent messages Manage PIN messages Send PIN messages Delete multiple messages at one time 1.
User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
4 SMS messages About SMS messages Find your SMS number You can send SMS messages to contacts who have SMS-compatible phone numbers. You can also forward SMS messages as PIN or email messages. Type an SMS number Open SMS messages Find your SMS number Send SMS messages In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.
User Guide 5. Type the SMS-compatible phone number. 6. Click the trackwheel. 7. Click Continue. 8. Type a message. 9. Click the trackwheel. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS. Related topic Why can’t I send SMS messages? (See page 117.
4: SMS messages Manage cell broadcast channels In the device options, click Advanced Options. Click Cell Broadcast. Click a channel in the list. Perform one of the following actions: • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname. • To stop receiving messages from the selected channel, click Disable. • To delete the selected channel, click Delete Channel.
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5 MMS messages About MMS messages Find your MMS number You can only send non-recurring appointments in MMS messages. If you attach a meeting, the attendees are removed. Open MMS messages Send MMS messages Find your MMS number Send MMS messages from the browser, pictures list, or calendar In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.
User Guide 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 3. Set the Confirm Delivery and Confirm Read fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose MMS.
5: MMS messages Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
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6 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Notes: To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save. If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender.
7 Attachments About attachments Open a file attachment Open a file attachment 1. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5.
User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • • If you have opened the complete file attachment, click View Info. If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
7: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 31.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel.
User Guide To move between presentation views, in a presentation, press M.
8 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. About PIM synchronization Turn on wireless PIM synchronization Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 125.
User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.
9 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings.
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10 Typing About AutoText Create AutoText entries (See page 37.) Use AutoText Turn off AutoText for SMS messages (See page 38.) Create AutoText entries Manage AutoText entries Create AutoText entries Cut or copy text 1. Paste text 2. Click the trackwheel. Turn on tones when pressing keys 3. Click New. Set the cursor speed Typing shortcuts Typing — frequently asked questions About AutoText In the device options, click AutoText. 4. In the Replace field, type the text to replace. 5.
User Guide Turn off AutoText for SMS messages In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save. Cut or copy text 1. Click the trackwheel. 2. Click Select. 3. Select text. 4. Click the trackwheel. 5. Click Cut or Copy. Paste text Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste. To type an accented or special character, hold the letter key and roll the trackwheel.
10: Typing Note: Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes.
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11 Phone Find your phone number Phone — frequently asked questions Make phone calls Make emergency calls Find your phone number Make calls using speed dial In the phone, the My Number field displays your phone number. Check voice mail Answer calls Make phone calls Mute calls In the phone, type a phone number or select a contact. Press the Enter key. To end the call, hold the Escape button.
User Guide To make an emergency call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type the emergency number. Press the Enter key. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America, or 112 in the European Union and other countries. Answer calls To answer a call, click Answer.
11: Phone Use other programs during calls To use other device programs during a call, click the trackwheel. Click Home Screen. Note: If you switch to a different program and you want to end the phone call, click the trackwheel. Click End Call. Dial using letters Place calls on hold (See page 42.) Manage contacts during a conference call To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from a conference call, click the trackwheel. Click Drop Call.
User Guide • To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel. • To delete a contact from the speed dial list, click Delete. • Block calls 1. About call logs Call logs appear when you open the phone. Missed call logs also appear in a messages list. Depending on your theme, missed calls might also appear on the Home screen.
11: Phone 4. Click Change Number. 5. Click a forwarding phone number. 6. Click the trackwheel. 7. Click Save. Note: Before you enable call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for your call forwarding profiles might already be specified. You might not be able to change them or add new ones. Contact your service provider for more information. Related topics Add call forwarding phone numbers (See page 45.
User Guide Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Warning: If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen.
11: Phone Set the default call volume In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save. 4. Type the PIN2 code provided by your service provider. 5. Click the trackwheel. 6. Type a name and a phone number. Related topic 7. Click the trackwheel. About default call volume (See page 46.) 8. Click Save. Related topic About fixed dialing If you enable fixed dialing number (FDN) mode, your device only makes calls to contacts on your FDN list.
User Guide To show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number. To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, press the Phone button. To turn off mute, press the Phone button again. To change the volume during a call, roll the trackwheel. To move to the top of the call log list in the phone, press the Space key.
12 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.
User Guide To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages that you visited, click the trackwheel. Click History. To refresh the current web page, click the trackwheel. Click Refresh.
12: Browser Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message. Related topic View files If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link.
User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. • To open a bookmark folder with subfolders, click Expand. To insert a period in the Go To dialog box, press the Space key. • To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.
13 Downloading Download programs Related topic Manage programs Legal notice (See page 147.) Prevent third-party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Download ring tones 1. On a web page, click a .mid file link. 2. Click Get Link. 3. Click Menu. 4. Click Save. 5. Type a name for the ring tone. 6. Click OK.
User Guide About browser push Related topics Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news. About browser push (See page 54.) You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.
13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
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14 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 74.
User Guide • View Group Related topic • Edit Group About custom phone tunes (See page 58.) • Delete Group Create profile exceptions (See page 78.) Manage contacts in mailing lists About categories Click a contact. Click one of the following menu items: You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
14: Contacts Apply categories to contacts, tasks, or memos 1. When creating or editing a contact, task, or memo, click the trackwheel. Add pauses or waits When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 59.) 4. Press the Space key. 5. Click the trackwheel. About remote address book search 6. Click Save.
User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup.
15 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel. Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings To go to the current date, click the trackwheel. Click Today. To move forward or back by a time period, click the trackwheel. Click Prev or Next.
User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 62.) 3. Type the meeting details. About power off and reminders (See page 87.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment.
15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments • Decline or Decline with comments To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key.
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16 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task.
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17 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo.
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18 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Why didn’t my alarm notify me on a Saturday or Sunday? Set the alarm In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3.
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19 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To add, press I. Convert measurements To subtract, press U. Calculator shortcuts To multiply, press A. To divide, press G. Use the calculator memory To store a number in the memory, type a number. Press K. To clear the screen, press Y. To clear the last entry, press T. To find the square root, press V. To recall the number in the memory, press J. To use the percent function, press B.
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20 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).
User Guide Related topic About Bluetooth pairings (See page 73.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 73.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name.
21 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available.
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22 Profiles About profiles Enable profiles Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles Manage notification profiles Manage ring tones Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit.
User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. Notes: You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add Name. You can only delete downloaded ring tones. To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.
22: Profiles • Delete Name Silence your device To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 69.
User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
23 Screen display Turn on and off backlighting Related topic Set how long backlighting remains on About backlighting (See page 81.) Set the display language Set a screen saver Set the Home screen background image Download background images Set the font About themes Set how long backlighting remains on To set how long backlighting stays on if you do not use your BlackBerry® device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save.
User Guide Set the Home screen background image In the pictures list, click an image. Click Set As Home Screen Image. To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen Image. Note: Depending on your theme, you might not be able to change the Home Screen background image. Related topic Save images (See page 51.) Apply a theme to your device In the device options, click Theme. Click a theme. Click Activate.
23: Screen display • To hide an icon, select the icon. Hold the Alt key and click the trackwheel. Click Hide Application. • To show a hidden icon, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click an unavailable icon. Click Hide Application.
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24 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.
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25 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel. 7. Click Save.
User Guide Reset the device Remove and reinsert the battery.
26 Network coverage Connect to the wireless network Add networks to the preferred network list Scan for networks to add to the preferred network list Manage the preferred network list Network coverage — frequently asked questions Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Notes: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off.
User Guide If you do not know the MCC and MNC for the network, you can add the network from the list of networks that are already known to the device. When adding a network, click the trackwheel. Click Select From Known Networks. Click a network. Click Select Network. Network coverage — frequently asked questions Related topic How do I select a network when traveling? About the preferred network list (See page 89.) Scan for networks to add to the preferred network list 1.
27 SIM card About the SIM card phone book 4. Click New. Add SIM card contacts 5. Type the contact information. Add SIM card contacts to your address book 6. Click the trackwheel. Manage SIM card contacts 7. Click Save. Leave SMS messages on a SIM card Set SIM card security Change the SIM card PIN code Add SIM card contacts to your address book About the SIM card phone book In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book.
User Guide Leave SMS messages on a SIM card 8. Click the trackwheel. In the device options, click SMS. Set the Leave Messages On SIM Card field to Yes. Click the trackwheel. Click Save. 9. Type the new SIM card PIN code again. Note: If you set the Leave Messages On SIM Card field to No, any imported messages are removed from the SIM card after they appear in a messages list.
28 Security Set a device password Set a device password Lock and unlock the device 1. Lock and unlock the keyboard 2. Click General Settings. Protect your device content 3. Set the Password field to Enabled. Compress device data 4. Set the other security options. Regenerate encryption keys 5. Click the trackwheel. Store passwords 6. Click Save. Create random passwords Manage passwords Copy passwords Verify security software In the device options, click Security Options. 7.
User Guide Related topics Lock and unlock the keyboard About the device password (See page 93.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 94.) To unlock the keyboard, double-click the trackwheel. Turn off the device password Related topic 1. About keyboard lock (See page 94.) In the device options, click Security Options. 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5.
28: Security Compress device data About the password keeper 1. Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place. In the device options, click Security Options. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If you have set a device password, type your password. 7. Click the trackwheel.
User Guide 7. Click the trackwheel. 8. Click Save. Related topics About the password keeper To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste. Warning: Passwords copied to or from the clipboard are not encrypted. Store passwords Manage passwords In the password keeper, click a password. Click one of the following menu items: • View • Edit • Delete Related topic Change the password keeper password (See page 96.
28: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
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29 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 147.
User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4.
29: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 100.) Control external connections (See page 100.) Control access to personal information (See page 101.) Related topics Set permissions for third-party programs (See page 100.
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30 BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. • Life gives you an additional life.
User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores.
31 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device.
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32 Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked question
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33 General — frequently asked questions Why are some of the features described not available on my device? What software version do I have on my device? Why is there a flashing light on my device? Can I determine how much memory each database on my device is using? Why did my settings change? Why are some of the features described not available on my device? Depending on your service provider plan or the type of account that you are using, some features might not be available on your BlackBerry® device.
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34 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? How do I change how long messages and phone call logs remain in a messages list? Why can’t I send messages? How do I restrict the types of email messages that are sent to my device? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already
User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list.
34: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links.
User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.
34: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages.
User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field.
35 SMS messages — frequently asked questions Why can’t I send SMS messages? Can I verify that my SMS message has reached its recipients? How do I display more items in an SMS message thread? Can I hide sent messages? Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? How do I change how lo
User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options described appearing on my device? Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information.
36 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I filter unwanted MMS messages? Yes. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.
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37 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I vie
User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields.
37: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel.
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38 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I de
User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs.
38: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on.
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39 Phone — frequently asked questions Why can I not make calls? Why can I not make calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
User Guide See “Make emergency calls” on page 41 for more information. Can I block calls? If your device is integrated with a corporate email account, you might be able to make other phone calls when your device is locked. Contact your system administrator for more information. Yes, if your service provider plan includes call barring and your SIM card is provisioned for the service. Your service provider also must provide you with a default call barring password.
39: Phone — frequently asked questions Can I use call waiting? Yes, if your service provider plan includes call waiting and your SIM card is provisioned for the service. Contact your service provider for more information. Can I use FDN mode on my device? How do I stop my device from answering or ending calls automatically? If you use a holster with your BlackBerry® device, you can set how calls are handled when you insert or remove your device from the holster.
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40 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I vi
User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes.
40: Browser — frequently asked questions Can I be prompted before scripts are run on my device? Yes. In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run. With multiple browsers on my device, how do I connect a browser with a Home screen shortcut key? In the device options, click Advanced Options. Click Browser.
User Guide To set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to No, connections should be prevented if a server security issue occurs. To set whether you are prompted about client security issues, set the fields in the Client Authentication section. If you set a field to No, connections should be prevented if a client security issue occurs.
41 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks,
User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
42 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? How do I expand the number of hours that are shown in the calendar? Are there any restrictions for using the calendar with Lotus Notes? In the calendar options, set the Start Of Day and End Of Day fields. Save the changes.
User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time.
43 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when
User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes.
44 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False.
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False.
45 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To use the device in the dark, press the Power button. To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click a crossed-out icon.
User Guide Options and fields shortcuts To select a check box, press the Space key. To clear a check box, press the Space key again. To change an option field, hold the Alt key. Click a value. To move to an item in a list or menu, type the first letter of the item. To clear a field, click the trackwheel. Click Clear Field. Navigating screens shortcuts To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
46 Legal notice © 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Index about, 29, 31 adding, 12 opening, 31 addresses A accepting meeting invitations, 63 service books, 105 accessibility, default volume, 46 activation, enterprise, 9 adding auto signature, 13 call forwarding number, 45 call notes, 44 contacts, 57 contacts from attachments, 31 contacts from remote address book search results, 59 contacts to email messages, 12 contacts to FDN list, 47 contacts to PIN messages, 12 contacts to profile exceptions, 78 contacts to SIM card phone book, 91 contacts to SMS mess
User Guide editing entries, 37 example, 37 inserting macros, 38 specified case and smartcase, 37 turning off for SMS messages, 38 using, 37 viewing entries, 37 available features, 109 renaming folders, 52 BrickBreaker checking high score site, 104 object, 103 paddle speed, 103 playing, 103 scoring, 103 submitting scores, 104 volume, 103 browser B about, 49 changing content type, 134 changing home page, 134 clearing cache, 52 closing, 50 controlling scripts, 135 frequently asked questions, 133 hiding,
changing default reminder length, 62 changing first day of week, 139 changing views, 61 default view, 61 dismissing all reminders, 140 expanding hours shown, 139 frequently asked questions, 139 navigating, 139 reminders and power off, 87 restrictions for Lotus Notes users, 139 scheduling appointments, 61 scheduling appointments quickly, 62 scheduling meetings, 62 setting notification for, 77 shortcuts, 63 showing tasks in, 140 snooze, 140 synchronizing, 33 today, 61 vCalendar attachments, 24 viewing agenda,
User Guide call blocking password, 44 contacts in profile exceptions, 78 custom fields, 137 default calendar reminders, 62 device password, 93 email message recipients, 12 email messages, 12 first day of week in calendar, 139 mailing list members, 58 meeting invitees, 63 meetings, 62 message status, 13 order of networks, 90 password keeper password, 96 PIN messages, 12 sent messages, 12 SIM card security PIN code, 92 task status, 65 volume for custom phone tunes, 138 See also editing; setting checking voic
custom notification, See profile exceptions; custom phone tunes custom phone tunes about, 58 adding, 58 mute, 79 volume, 138 See also profile exceptions; custom notification customizing, See setting cutting text, 38 SMS messages, 20 speed dial numbers, 43 tasks, 65 themes, 82 third-party programs, 53 using email reconciliation, 33 See also removing delivery confirmation for PIN messages, 112 for SMS messages, 117 desktop email program D declining meeting invitations, 63 default length of calendar remind
User Guide downloading frequently asked questions, 54 images, 82 previewing ring tones, 55 programs, 53 ring tones, 53 themes, 82 draft messages, saving, 12 sending, 11 setting importance, 12 stop from sending, 112 viewing filed, 13 viewing longer subject line, 114 See also messages email reconciliation about, 33 deleted messages, 33 handling conflicts, 126 over the wireless network, 33 requirements for using, 125 with personal folders, 126 E editing AutoText entries, 37 call notes, 44 contacts, 57 filt
viewing spreadsheet cells, 122 See also attachments; address book attachments; images filing messages, 12, 113 filters about, 14 adding multiple contacts, 14 based on sender, 15 based on subject, 15 creating, 14 creating generic, 115 creating quickly, 15 frequently asked questions, 115 managing, 15 order of, 14 finding MMS number, 23 phone number, 41 PIN, 17 SMS number, 19 software version, 109 firewall, 99 fixed dialing about, 47 adding contacts, 47 deleting contacts, 47 editing contacts, 47 requirement
User Guide images address, 50 copying addresses, 50 deleting, 51 downloading, 82 increasing detail in, 30 navigating, 50 opening, 51 panning, 30, 50 rotating, 30, 50 saving, 51 selecting, 49, 134 sending from browser, 50 showing placeholders on web pages, 50 viewing in browser, 50 zooming, 30, 50 See also file attachments; address book attachments; attachments importance, setting, 12 increasing detail in images, 30 inserting macros in AutoText entries, 38 invitation, responding to, 63 J JavaScript support
number of, 138 sorting by category, 59 synchronizing, 33 viewing, 67 writing, 67 sending, 23 sending from browser, 24 vCalendar attachments, 24 vCard attachments, 24 viewing, 23 viewing size, 119 See also messages messages changing, 12 deleting, 114, 118 deleting multiple, 13 different icons, 113 filing, 113 hiding sent, 113 marking opened, 13 marking unopened, 13 opening from different accounts, 11 preloaded on device, 112 receiving more of long messages, 113 resending, 12 searching, 27 searching by reci
User Guide address book attachments, 31 appointments, 62 email messages, 11 embedded content in attachments, 29 file attachments, 29 images, 51 meetings, 62 messages from different accounts, 11 MMS messages, 23 PIN messages, 11 SMS messages, 19 tasks, 65 See also viewing; showing order, of filters, 14 organizing bookmarks, 52 out-of-office reply about, 14 setting, 14 turning off automatically, 14 owner information, setting, 97 P pairings, Bluetooth, 73 panning images, 50 password keeper about, 95 criteri
PIN, finding, 17 power about, 87 turning off, 87 turning off automatically, 87 turning on automatically, 87 preferred network list, See network list presentations MMS messages, 119 navigating, 31 viewing, 30 preventing, copying passwords, 143 previewing ring tones, 55 priority of messages, setting, 12 profile exceptions about, 78 adding contacts to, 78 changing contacts, 78 creating, 78 deleting, 78 deleting contacts, 78 editing, 78 moving, 78 turning off, 78 turning on, 78 profiles about, 77 alarm, 69 c
User Guide resetting call timers, 47 device, 88 restoring about, 35 deleted service books, 105 device, 143 device data, 35 ring tones adding, 53 deleting, 77 downloading, 53 listening, 77 previewing, 55 showing, 77 testing, 77 See also profiles rotating images, 50 S saving draft email messages, 12 email messages, 12 images, 51 MMS messages, 24 PIN messages, 17 searches, 27 sent email messages, 13 SMS messages, 20 web page requests, 51 web pages, 51 scheduling appointments, 61 appointments quickly, 62 m
WTLS, 52 selecting wireless network, 90 sender creating filters using, 15 searching by, 28 sending address book attachments, 12 email messages, 11 images in messages, 50 links in messages, 50 messages from different accounts, 11 MMS messages, 23 MMS messages from calendar, 24 MMS messages from pictures list, 24 PIN messages, 17 SMS messages, 19 web page addresses, 51 sent items hiding, 113 hiding SMS, 117 redirecting to device, 15 saving, 13 viewing, 13 service books about, 105 accepting, 105 deleting,
User Guide smart dialing about, 45 corporate extension dialing, 46 default area code, 45 default country code, 45 smartcase, definition, 37 creating filters using, 15 searching by, 28 viewing more of, 114 subscriber information module card, See SIM card switching programs, 145 synchronization SMS messages about, 19 adding contacts, 20 deleting, 20 delivery confirmation, 117 displaying more items in thread, 117 finding number, 19 forwarding, 20 frequently asked questions, 117 hiding sent, 117 leaving on
connections on the device, 101 data transmissions, 99 external connections, 100 permissions, 100 personal information, 101 setting permissions for, 99 timers, resetting, 47 CAP lock, 38 copy text, 38 cut text, 38 frequently asked questions, 38 Home screen shortcuts, 38 NUM lock, 38 paste text, 38 setting cursor speed, 38 shortcuts, 38 SMS numbers, 19 turning on key tones, 38 using AutoText, 37 TLS about, 52 setting, 135 tracked changes, viewing, 123 transport layer security, See TLS TTY about, 46 require
User Guide terms of last search, 28 See also opening; showing viewing files from, 51 viewing home page, 50 viewing images, 50 viewing next and previous, 50 See also browser voice mail checking, 42 setting options, 46 volume adjusting for phone, 42 alarm, 69 custom phone tunes, 138 escalating, 79 setting default for calls, 47 wireless backup, 35 email reconciliation, 33 PIM synchronization, 34 restore, 35 wireless email reconciliation, turning on, 33 wireless network connecting to, 89 disconnecting fro
