User guide

Synchronization
Top Producer for BlackBerry 104
Viewing the Results of
Synchronizing
The Top Producer 7i/8i Synchronization log page displays the
results of synchronizing your handheld device.
Viewing
Synchronization
Results from
Top Producer 7i
To view synchronization results:
1Log onto TopProducer7i.
2From the Setup menu, select Applications setup
> Top Producer 7i for Handhelds.
3 Select the View log action item.
4 Select the device and time details you want included
in the log:
a) Click the Device# pick list and select either a
device number or accept All.
b) In the Select events from and to fields, specify
a date range for the synchronization events you
want to view.
Viewing
Synchronization
Results from Top
Producer 8i
To view synchronization results:
1 Log onto Top Producer 8i.
2 From the Main menu, select Mobility >
Handhelds, then select the Sync Log tab.
For assistance viewing the synchronization log, select
the Help icon.
Synchronization
Process Stops
Responding
Synchronization of your device with your Top Producer account
can be performed in the following ways (depending on the
model and the device’s capabilities).
1 Cradle Sync - the device is connected to your
computer via the USB cable.