User Guide

4. Click the trackwheel.

5. Click Reset Count or Reset All Counts.

Message shortcuts

In a message

• To reply to a message, press the exclamation point (!) key.

• To reply to all, press the question mark (?) key.

• To forward a message, press the period (.) key.

In a message list

• To open a highlighted message, press the Enter key.

• To compose a message from a message list, press the comma (,) key.

• To view received messages, press the Alt key and 3.

• To view sent messages, press the Alt key and the period (.) key.

• To view voice mail messages, press the Alt key and 7.

• To view SMS text messages, press the Alt key and the question mark (?) key.

• To view all your messages again, press the Escape key.

Move around a message list

• To move up a screen, press the Shift key and the Space key.

• To move down a screen, press the Space key.

• To move to the top of a message list, press 1.

• To move to the bottom of a message list, press 7.

• To move up a message, press 2.

• To move down a message, press 8.

• To move to the next date, press 6.

• To move to the previous date, press 4.

Message troubleshooting

I cannot send SMS text messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device

should send the messages when you return to a wireless coverage area.

• Verify that your wireless service plan includes this service.