User guide

Chapter 4
Installing the Mobile Client Application
After planning and mobile administration are complete, you can deploy Salesforce
Mobile to your users.The mobile client application is installed over-the-air. Any
In this chapter ...
• Installing Salesforce Mobile
user can complete the process by following the detailed installation messages on
• BlackBerry Enterprise Server
Application Push
their mobile device.The time required for installation depends on several factors,
including device characteristics, wireless signal strength, and the amount of
Salesforce data being delivered to the device. Because of these varying factors,
• BlackBerry Desktop Manager
Application Loader
some time should be set aside to complete the process. While the use of Salesforce
Mobile does not depend on wireless coverage, the actual installation process
requires a strong wireless signal.
For BlackBerry users, alternate Salesforce Mobile installation methods are
available. You can also install the mobile client using the BlackBerry Desktop
Manager or the BlackBerry Enterprise Server Application Push package.
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