User guide

DescriptionField
troubleshooting synchronization errors resulting from an
exceeded data limit.
The unique PIN of the user's mobile device.Device Address
The model of the mobile device.Device Model
A flag indicating whether the device is a simulator or a mobile
device. A simulator is a software application that emulates the
behavior of a mobile device.
Is Simulator?
The last time a full data set was downloaded to the mobile
device. If a user's data set exceeds the limit defined in the
Last Activated
assigned mobile configuration, the device can be registered
but not activated.
The last time data was received from the device. This
information is helpful for troubleshooting connection issues.
Last Data Received
The last time a user registered the mobile device. The
registration process creates the device record in Salesforce and
associates it with the user who registered it.
Last Registration
The last time the mobile device notified Salesforce that the
device is no longer synchronizing data due to an error. The
Last Status Date
Last Status Date field is only visible when an error is
present.
The manufacturer of the mobile device.Manufacturer
The size of the Salesforce metadata currently stored on the
user's mobile device. Metadata consists of page layout and
Metadata Size
schema information, and the amount of metadata sent to a
device can be very high depending on the size of your
organization and the complexity of its setup.
The name of the last user who registered the mobile device
and the time and date the registration occurred.
Modified By
The number of messages queued on the mobile server waiting
to be sent to the device.
Number of Pending Outgoing Messages
The name and version number of the operating system
installed on the mobile device.
Operating System
The phone number associated with the mobile device.Phone Number
The version number and build number of the mobile client
application installed on the device.
Salesforce Mobile Version
The total data size of the messages queued on the device
waiting to be sent to the mobile server. Because the server
Size of Pending Outgoing Messages (Bytes)
processes messages almost instantaneously, this value is usually
0.
The total data size of the outbound message queue on the
mobile server.
Size of Outgoing Messages (Bytes)
27
Managing Mobile Devices