BlackBerry® 7100 Series User Guide
User Guide, BlackBerry® 7100 Series Model Number: RAQ4xGW Last modified: 3 November 2004 Part number: SWD_X_HH(EN)-003.001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.
Contents Enterprise activation .....................................................5 Service books ................................................................ 85 Phone .................................................................................7 Frequently asked questions ..................................... 87 Email messages ............................................................ 15 Tips .................................................................................
Enterprise activation • About enterprise activation • Activate the handheld over the wireless network About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0.
Phone • Find your phone number Find your phone number • Make a call • Make an emergency call In the phone, the My Number field displays your phone number. • Use speed dial Make a call • Check your voice mail 1. On the Home screen, type a phone number. • Answer a call 2. Press the Send key. • Mute a call or place a call on hold 3. To end the call, press the End key.
Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. Check your voice mail Adjust the phone volume In the phone, click the trackwheel. Click Call Voicemail. During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Answer a call To answer a call, click Answer.
Note: When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad. Assign speed dial to a contact in your address book 1. In the phone, click the trackwheel. 2. Click View Speed Dial List. Make a conference call 3. Select an unassigned number. 1. During a call, press the Send key. 4. Click the trackwheel. 2. Type a phone number or select a contact. 5. Click New Speed Dial. 3. Press the Send key. 6.
Related topic • Can I set the phone to display frequently called numbers? Use call logs In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions: 9. Click the trackwheel. Related topic • Can I block calls? Forward calls 1. In the phone options, click Call Forwarding. 2. Select the type of calls that you want to forward. • Add Notes • Edit Notes 3. Press the Space key. • Forward 4.
Add a call forwarding phone number About smart dialing 1. In a call forwarding profile, click Do Not Forward. 2. Click Edit Numbers. 3. Click the trackwheel. You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. 4. Click New Number. 5. Type the phone number and click the trackwheel. 6. Click the trackwheel. 7. Click Close.
Related topic • About smart dialing Set voice mail options 1. In the phone options, click Voicemail. 2. Type a voice mail access number and any additional numbers, such as a password or extension. 3. Click the trackwheel. 4. Click Save. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already be completed.
Related topics • About fixed dialing • Add a contact to the FDN list • Change fixed dialing entries • Can I use FDN mode on my handheld? Add a contact to the FDN list 1. In the phone options, click FDN Phone List. 2. Click the trackwheel. 3. Click New. 4. Type the PIN2 code provided by your service provider. 5. Click the trackwheel. 6. Type a name and a phone number. 7. Click the trackwheel. 8. Click Save.
Email messages Open a message 3. Click [Use Once]. • Send an email message 4. Click Email. • Save draft messages 5. Type an email address. • Add contacts to a message 6. Click the trackwheel. • Set the importance level 7. Click Continue. • Change sent messages 8. Type a message. • Manage messages 9. Click the trackwheel. • File messages 10. Click Send.
Change sent messages View filed messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address.
Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox. 1. In the messages options, click Email Settings. 2. Set the Save Copy In Sent Folder field to Yes. 3. Click the trackwheel. 4. Click Save. Note: Set the save copy option for each message service on your handheld.
If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No. • Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list. Click a filter.
Set folder redirection 1. In the messages options, click Email Settings. 2. Click the trackwheel. 3. Click Folder Redirection. 4. Select the check boxes. 5. Click the trackwheel. 6. Click Save. Notes: Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder. To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box.
PIN messages • About PIN messages Note: • Find your PIN • Open a message • Send a PIN message If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen. • Save draft messages Send a PIN message • Add contacts to a message 1. In the messages list, click the trackwheel. • Change sent messages 2. Click Compose PIN. • Manage messages 3. Click [Use Once].
SMS messages • About SMS messages Type an SMS number • Find your SMS number • Type an SMS number When you type an SMS-compatible number, include the country code and the area code. • Open an SMS message Note: • Send an SMS message • Save draft messages In the phone, set your smart-dialing options to avoid typing the country code and area code.
Manage messages Manage cell broadcast channels Open a message. Click the trackwheel. Perform one of the following actions: • Save • Reply The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions: • Forward • • Delete To receive messages from a new channel, click Add Channel.
Search • About search • Search for a specific contact • Search the messages list • Search for a subject • Search the handheld About search You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject. You can also search the handheld to find content across all programs.
Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Attachments • About attachments • Use address book attachments • Open a file attachment • Open an image attachment • Navigate attachments • Attachments — frequently asked questions To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address. Open a file attachment 1. Place your cursor in the name of the file attachment. 2. Click the trackwheel. About attachments 3. Click Open Attachment.
To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet. To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet. To pan horizontally across an image, hold the Alt key and roll the trackwheel.
Synchronizing data • About email reconciliation Note: • Set wireless email reconciliation • Reconcile deleted messages Set the Wireless Reconcile option for each message service on your handheld. • About PIM synchronization • Set wireless PIM synchronization • Synchronization — frequently asked questions About email reconciliation Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox.
If your handheld is integrated with an email account using a BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the BlackBerry Desktop Software Online Help.
Backing up and restoring handheld data • About backing up handheld data • About restoring handheld data About backing up handheld data If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, settings on your handheld that would not be saved in your desktop email program are backed up over the wireless network automatically. These settings include fonts, bookmarks, and other handheld settings.
Typing • Type text • Cut or copy text • Paste text Related topic • Use AutoText • • Create an AutoText entry Cut or copy text • Change AutoText entries • Add an entry to the custom word list Click the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy. • Change custom word list entries Paste text • Clear the custom word list • Set the cursor speed Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.
6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase). 3. Click the trackwheel. 4. Click Custom word list. 5. Click the trackwheel. 7. Set the language. 6. Click New. 8. Click the trackwheel. 7. Type a word or letter combination. Click Save. 8. Click the trackwheel. 9. Click Save. 9.
• Can I change the input method for my handheld? Can I change the input method for my handheld? • What is the Insert Macro menu item? • How do I undo an AutoText change? Yes. Your handheld uses the assisted typing input method in most text fields and the multi-tap input method in phone number and password fields. Can I turn off address book name recognition when I type? To switch between input methods when you are typing, hold *.
Browser The Internet Browser, available from some service providers, is also optimized for viewing HTML web pages. For more information on Internet Browser support, contact your service provider. • About the browser • Go to a web page • Use the browser • View images • Copy a link, image, or web page address • Send a link or image in an email message • Save an image • Manage saved images To insert a period, press the Space key.
To view a list of the last 20 web pages, click the trackwheel. Click History. Copy a link, image, or web page address To refresh the current web page, click the trackwheel. Click Refresh. On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. To view the address for the current web page, click the trackwheel. Click Page Address. To paste the link address, image address, or page address, place the cursor where you want to insert the copied text.
Related topics • Use a screen saver • Set the Home screen background image Manage saved images In the pictures list, click an image. Perform one of the following actions: • Open • Delete Save web page requests While a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.
About WTLS Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that provides security for WAP services. If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional programs, refer to the BlackBerry Desktop Software Online Help.
Downloading Download an application 4. Click Save Tune. • Manage applications 5. Type a name for the ring tone. • Prevent third-party applications from transmitting data 6. Click OK. • Download a ring tone • Manage downloaded ring tones Depending on your service provider, you might not be able to save ring tones.
Notes: If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender. If you set the browser push notification to Prompt, a dialog box always appears. If you set the browser push notification to Reject, you receive no additional notification. Enable browser push 1. In the handheld options, click Browser Push. 2. Select one or more of the check boxes. 3. Set the options for the types of browser push notification. 4. Click the trackwheel. 5. Click Save.
Contacts Add a contact 3. Type a name for the mailing list. • Manage contacts 4. Click the trackwheel. • Create a mailing list 5. Click Add Member. • Manage mailing lists 6. Click a contact. • Create a category 7. Click Continue. • Apply categories to contacts 8. Click the trackwheel. • View contacts by category 9. Click Save Group.
Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the address book are also made in the memos list and task list. Create a category Add a pause or wait Use a wait or a pause to separate additional numbers, for example a password or extension, from the main phone number. When the main phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait). 1.
Related topics • About remote address book search • Manage remote address book search results Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel. Click Delete. To delete the search results, click the trackwheel. Click Delete Lookup.
Calendar To move forward or back by a time period, click the trackwheel. Click Prev or Next. • About the calendar • Change the calendar view • Use the calendar Schedule an appointment • Schedule an appointment 1. In the calendar, click the trackwheel. • Schedule an appointment quickly 2. Click New. • Schedule a meeting 3. Type the appointment details. • Manage appointments and meetings 4. Set whether the appointment should recur. • Respond to meeting invitations 5.
3. Type a location in parentheses. 4. To change the start and end times, hold the Right Shift key and roll the trackwheel. 5. Click the trackwheel. Related topics • Change the default reminder time • About power off and reminders Change the default reminder time In the calendar options, set the Default Reminder field to the amount of time before the appointment that the handheld reminds you. The default is 15 minutes. Related topic • About power off and reminders Schedule a meeting 1.
Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact.
Tasks • Create a task Use tasks • Use tasks Click a task. Perform one of the following actions: • Change task status • Open • Create a category • Mark Completed • Apply categories to tasks • Mark In Progress • View tasks by category • Delete • Delete categories • Delete Completed • Tasks — frequently asked questions Create a task Change task status To change the status for a task to Waiting or Deferred, edit the Status field for the task. 1.
6. Click the trackwheel. Related topic • About categories Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel. Click Filter. Select a category. Press the Space key. To view all tasks again, click the trackwheel. Click Filter.
Memos Write a memo 3. Click the trackwheel. • Use memos 4. Click New. • Create a category 5. Type a name for the category. • Apply categories to memos 6. Click the trackwheel. • View memos by category Related topic • Delete categories • • Memos — frequently asked questions • Write a memo In the memos list, click the trackwheel. Click New. Type a title. Type the body of the memo. Use memos Click a memo.
• 54 How do I know how many contacts, calendar entries, tasks, or memos I have saved?
Alarm • Set the alarm Alarm — frequently asked questions • Set the alarm volume • • Silence the alarm Why didn’t my alarm notify me on a Saturday or Sunday? • Turn off the alarm • What is the escalating volume level? • Can I set a snooze feature for my alarm? • Alarm — frequently asked questions Set the alarm 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3. Set whether to snooze the alarm and the length of the snooze. 4.
Calculator • Use the calculator memory • Convert measurements Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number. Click Menu. To convert the number from imperial to metric, click To Metric. To convert the number from metric to imperial, click From Metric. Click a conversion type.
Bluetooth® • About Bluetooth® • Turn the Bluetooth® radio on and off • Pair with another Bluetooth® device • Manage paired devices • Set handheld Bluetooth® identification • Use Bluetooth® wireless technology during a call • Bluetooth® — frequently asked questions About Bluetooth® Bluetooth wireless technology enables your handheld to establish wireless connections with other devices in your area.
• Set whether Bluetooth® connections with your handheld are encrypted. Set handheld Bluetooth® identification You can set how your handheld is represented on devices with which it is paired. In the Bluetooth options, perform one of the following actions: • In the Device Name field, type the name of your handheld. • In the Discoverable field, set whether your handheld can be found by other Bluetooth wireless technology-enabled devices. Use Bluetooth® wireless technology during a call 1.
Date and time • Set the date and time • Can I set the time automatically on my handheld? Set the date and time In the handheld options, click Date/Time. Set the date and time. Save your changes. Note: To set the date and time in the alarm, click the trackwheel. Click Change Date/Time. Can I set the time automatically on my handheld? Yes, depending on your service provider, you might be able to request the date and time from the wireless network. In the handheld options, click Date/Time.
Profiles 6. Set how you want to be notified for that item. 7. Click the trackwheel. 8. Click Save. 9. Click the trackwheel. • Set profiles • Create a notification profile • Use notification profiles • Manage downloaded ring tones • Silence your handheld • Set the alarm • Set the alarm volume Use notification profiles • What is the escalating volume level? Click a profile. Perform one of the following actions: 10. Click Save.
What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
Screen display • Use the handheld in the dark • Set the display language • Use a screen saver You can set an image that you saved from a web page as your screen saver. In the pictures list, click an image. Click Set As Standby Screen. Save your changes. • Set the Home screen background image Note: • Set the font The screen saver is only available for BlackBerry Wireless Handhelds with color screens.
5. Click Save. Note: Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens.
Language • Set the display language Add or remove a display language • Set the input language • Add or remove a display language If your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld software components, refer to the BlackBerry Desktop Software Online Help. Set the display language 1. In the handheld options, click Language. 2.
Power and battery Turn the handheld on and off automatically 4. Set the Weekend field to Enabled. • Keep the battery at a full charge 5. • Check the battery level Specify the times that the handheld should turn on and off on weekends. • Extend battery life 6. Click the trackwheel. • Reset the handheld 7. Click Save.
Network coverage • Turn the wireless radio on and off Note: • Add a network to the preferred network list • Scan for a network to add to the preferred network list You might not be able to create a list of preferred networks. For more information, contact your service provider.
Scan for a network to add to the preferred network list How do I select a network when traveling? 1. In the handheld options, click Network. 2. Click the trackwheel. 3. Click My Preferred Network List. In most cases when you are traveling, your handheld automatically roams to an appropriate network. 4. Click the trackwheel. 5. Click Add Network. 6. Click the trackwheel. 7. Click Select From Available Networks. 8. Select the network that you want to add. 9. Click the trackwheel. 10.
How do I change the order of the networks in the preferred network list? To change the order of the networks listed in your preferred network list, select the network that you want to move higher in the list. Click the trackwheel. Click Edit. Change the priority for the network and save your changes. Edit the priority for the other networks until the preferred network list is in the desired order.
SIM card About the SIM card phone book 6. Click the trackwheel. • Add a SIM card contact 7. Click Save. • Add SIM card contacts to your address book • Manage SIM card contacts Add SIM card contacts to your address book • Leave SMS messages on the SIM card 1. In the address book, click the trackwheel. • Set SIM card security 2. Click SIM Phone Book. Change the SIM card PIN code 3. Click the trackwheel. 4. Click Copy All To Address Book.
In the handheld options, click SMS. Set the Leave messages on SIM card field to Yes. Click the trackwheel. Click Save. Set SIM card security 1. In the handheld options, click SIM Card. 2. Click the trackwheel. 3. Click Enable Security. 4. Type your SIM card PIN code. 5. Click the trackwheel. Notes: Your service provider must provide you with a SIM card PIN code to set SIM card security. If you type the SIM card PIN code incorrectly three times, your SIM card does not function.
Security • Type passwords Type passwords • Set a handheld password • Lock the handheld • Lock the keyboard • Protect your handheld content • Reduce handheld content size • Regenerate encryption keys • Store a password To type a password, use the multi-tap input method. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key. If your password contains capital letters, hold the letter key.
To unlock the keyboard, double-click the trackwheel. 6. Type a new handheld password. 7. Click the trackwheel. 8. Retype the new handheld password. Related topic 9. Click the trackwheel. • Related topics • About the handheld password • Disable the handheld password Disable the handheld password 1. In the handheld options, click Security. 2. Set the Password field to Disabled. 3. Click the trackwheel. 4. Click Save. 5. Type the handheld password. 6. Click the trackwheel.
Reduce handheld content size 1. In the handheld options, click Security. 2. Set the Content Compression field to Enabled. 3. Click the trackwheel. 4. Click Save. 5. If you have enabled a handheld password, type your password. If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3.6 or earlier for Microsoft® Exchange, the BlackBerry Enterprise Server version 2.
5. Click Save. Related topic • About the password keeper Create a random password Warning: Passwords copied to the clipboard are not encrypted. About security self tests The security self tests program verifies that security software is implemented properly on your handheld. The tests run automatically when your handheld restarts. 1. In the password keeper, click the trackwheel. 2. Click New. 3. Type a title for the password. 4. Click the trackwheel. Verify security software 5.
Clear the handheld Warning: Performing this procedure disables all services and removes all data, including passwords and encryption keys, from the handheld. Before clearing your handheld, verify that a backup copy of your data is available. 1. In the handheld options, click Security. 2. Click the trackwheel. 3. Click Wipe Handheld. 4. Click Continue. 5. Type blackberry. Related topic • How do I restore my handheld after clearing it? Set owner information In the handheld options, click Owner.
BrickBreaker • Play BrickBreaker • How do I set the speed of the paddle? • How do I set the paddle to accelerate as I roll the trackwheel? Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key. During the game, the following capsules fall from the bricks that you destroy: • Long makes the paddle longer.
Service books To accept the service book manually, in the handheld options, click Service Book. Click the new service book. Click Accept. • About service books • Receive new service books • Accept a new service book • Manage service books Manage service books • Restore a deleted service book In the handheld options, click Service Book. Click a service book. Perform one of the following actions: About service books • View Service books determine which services are available on your handheld.
Frequently asked questions • Why are some of the features described not available on my handheld? • What software version do I have on my handheld? • Phone — frequently asked questions • Email and PIN messages — frequently asked questions • SMS messages — frequently asked questions • Attachments — frequently asked questions • Browser — frequently asked questions • Downloading — frequently asked questions • Contacts — frequently asked questions • Calendar — frequently asked questions • T
Phone — frequently asked questions • Why can I not make calls? Why am I no longer receiving calls? • Why am I no longer receiving calls? • How do I hide my handheld phone number from a contact when making a call? • Can I use the phone when the handheld or keyboard is locked? Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.
• Type X and add the access code as an extension. • Type a comma before typing the access code. The comma represents a 2-second pause. You can insert multiple pauses. • Type an exclamation point before typing the access code. The exclamation point represents a wait. Note: If you use a pause or a wait, you must type Tel: directly before the main bridge number. Do not type a space between Tel: and the number.
How do I stop my handheld from answering or ending calls automatically? If you use a holster with your handheld, you can set how calls are handled when you insert or remove your handheld from the holster. To stop your handheld from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No.
Email and PIN messages — frequently asked questions • Why can’t I send email or PIN messages? • Why are some messages sent to my handheld even though I have created a filter? • Why can’t I receive email or PIN messages? • Why is the menu option to send an email or PIN message not available? • Why can’t I specify some folders from which email messages are redirected? • Can I verify that an email or PIN message has reached its recipient? • How do I make changes to the folders on my handheld? •
Verify that email redirection to your handheld is enabled. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected. If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, in the messages options, click Email Settings. Verify that the Redirect to handheld field is set to Yes.
To send only the first section of long messages to your handheld, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long message, More available appears at the bottom. To request more of the message, click the trackwheel. Click More. To view the rest of the message, click More All. Can I file messages? Yes.
If you have enabled wireless email reconciliation, messages that you delete in your mailbox are also deleted on your handheld. Messages that you delete on your handheld are also deleted in your mailbox. If you deleted multiple messages using Delete Prior, the messages are only deleted from your handheld. How do I change how long messages remain in the messages list? To change the number of days your handheld will keep messages on the messages list, in the message options, click General Options.
If your handheld is enabled for wireless email reconciliation, changes that you make to the folders in your mailbox are synchronized with your handheld over the wireless network. If your handheld is not enabled for wireless email reconciliation, reconcile your email manually using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Intellisync Online Help.
SMS messages — frequently asked questions • Why can’t I send SMS messages? • Can I verify that my SMS message has reached its recipients? • How do I display more items in an SMS message thread? • Can I set how SMS messages display? • Can I remove the prompt that appears before I delete messages? • Why were some of my messages deleted from the handheld? • Why aren’t all of the SMS options described appearing on my handheld? • What are the Validity Period, Sent As, and Network to Send Over fiel
To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can also click the trackwheel to view more options in the menu. Why were some of my messages deleted from the handheld? If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones. It will not delete saved messages.
Attachments — frequently asked questions • Can I view file attachments on my handheld? • Why are some file attachment features not available on my handheld? • How do I view password-protected file attachments? • How do I view information about attached files? • Can I set the amount of memory that my handheld uses for file attachments? • How do I change how file attachments are displayed? • How do I view cell contents in spreadsheet attachments? • Why is “More available” appearing at the end o
How do I view information about attached files? To view the file size, title, and other information about an attached file without retrieving the file, on the Attachment screen, select the file name. Click the trackwheel. Click Retrieve Info. Can I set the amount of memory that my handheld uses for file attachments? Yes. In the attachment options, set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options.
To view the text on your handheld, verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld. What does skipped content mean? The skipped content bar appears in a document attachment when more content is available but has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More.
Synchronization — frequently asked questions • Can I reconcile email messages over the wireless network? • Can I synchronize PIM items over the wireless network? • How do I handle conflicts between my handheld and mailbox? • Why are some of my email messages not reconciling over the wireless network? • Can I reconcile with my personal folders? • Can I remotely empty the deleted messages folder on my computer? Can I reconcile email messages over the wireless network? Yes.
information in your desktop email program when you enable wireless PIM synchronization again. If you want to manually select how conflicts are handled, synchronize your handheld using the desktop software before you enable wireless PIM synchronization. If you use the BlackBerry Desktop Software to enable wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the desktop software. For more information, refer to the BlackBerry Desktop Software Online Help.
Browser — frequently asked questions • Why are there no browsers available on my handheld? • Can I use the BlackBerry Browser? • How do I change the browser home page? • How do I change the type of content that the browser accepts? • Can I override the character set encoding of web pages? • What is the Available Offline check box that appears when I’m adding a bookmark? • Can I view web pages that contain JavaScript or animated graphics? • Why did the web page form not submit? • How do I us
What is the Available Offline check box that appears when I’m adding a bookmark? The Available Offline check box enables you to view the web page when you are not connected to the wireless network or when you are outside an area of wireless coverage. When you view the web page offline, it displays the information that was current when you last viewed the bookmark online. To change this check box, you must create the bookmark again. Can I view web pages that contain JavaScript or animated graphics? Yes.
What options can I set for WAP Browser security? To set WAP Browser security, in the handheld options, click WTLS. In the Encryption Strength field, set the encryption level for connecting to your WAP gateway. In the Prompt for Server Trust field, set whether to prompt for WTLS connection authentications if the handheld cannot authenticate the connection automatically.
Contacts — frequently asked questions • How do I add multiple contacts with the same name to my contact list? Can I clear all the categories that apply to a contact, task, or memo? • Can I change how my contacts, tasks, or memos are displayed? • What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Yes. When editing the contact or memo, click the trackwheel. Click Categories. Click the trackwheel. Click Clear Selection.
Calendar — frequently asked questions • Can I synchronize PIM items over the wireless network? • Are there any restrictions for using the calendar with Lotus Notes®? • How do I expand the number of hours that are shown in the calendar? • How do I change the day of the week that is shown first when viewing the calendar in Week view? • Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? • How do I scroll through the calendar in each view? • How do I c
Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
Bluetooth® — frequently asked questions • How do I connect my handheld with another Bluetooth® device? • How do I know when my handheld Bluetooth® radio is on? • What if I can’t type a passkey on the Bluetooth® device I want to pair with? • Why does my list of paired devices not appear? • Can I connect to devices without being prompted? • Can I prevent devices from discovering my handheld when it is within range? How do I connect my handheld with another Bluetooth® device? Verify that your handh
Security — frequently asked questions • What does the Verifying Security Software dialog box mean when I restart my handheld? • How do I restore my handheld after clearing it? • How do I reduce the size of data stored on my handheld? • How do I prevent passwords from accidentally being copied to the clipboard? • How do I specify the criteria for randomly generated passwords? • Why do additional security features appear in the handheld options? • How do I prevent passwords from appearing on the
Tips • Home screen • Searching • Options and fields • Navigating screens • Typing • Editing text • Messages • Attachments • Phone • Browser • Calendar • Calculator Home screen To return to the Home screen from any other screen, press the End key. To lock the handheld, set a password. Hold * or click Lock. To move an icon on the Home screen, select an icon. Hold the Alt key and click the trackwheel. Click Move Application. Place the icon. Click the trackwheel.
To clear a field, click the trackwheel. Click Clear Field. Navigating screens To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key. To type a password, use the multi-tap input method. Press a letter key once to type the first letter on the key. Press a letter key twice to type the second letter on the key. To type a number in a password field, hold the Alt key. Press the number key. Editing text To move the cursor horizontally through a line of text, hold the Alt key and roll the trackwheel.
To rotate an image, press the period (.) key. Browser Phone To open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key. To open the phone, press the Send key. To end a call, press the End key. To call a selected name or phone number, press the Send key. To call a speed dial number, hold the assigned number key. To type an extension, press the X key. Type the extension number. To call your voice mail access number, hold 1.
To create an appointment, press the period (.) key. To move to the next day, week, or month, press 6. To move to the previous day, week, or month, press 4. To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel. To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel. Calculator To scroll vertically, hold the Alt key and roll the trackwheel. To display the result of your calculation, press the Enter key.
Legal notice © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any thirdparty applications that you use with the handheld or desktop software.
Index A accept meeting invitation, 48 service books, 85 accessibility, default volume, 12 activation, enterprise, 5 adding applications, 41 call forwarding number, 11 call notes, 10 contacts, 43 contacts from attachments, 27 contacts to FDN list, 13 contacts to messages, 15 contacts to SIM card phone book, 75 display language, 67 email signature, 17 meeting invitees, 49 members to mailing lists, 43 multiple contacts to filters, 18 network to network list, 71 paired Bluetooth device, 59 pauses and waits, 44,
attachments adding contacts from, 27 opening, 27 tips, 121 updating contacts from, 27 See also file attachments; address book attachments; images AutoText creating entries, 33 deleting entries, 34 editing entries, 34 example, 33 inserting macros, 35 specified case and smartcase, 34 using, 33 viewing entries, 34 available features, 87 B backlight adjusting brightness, 65 configuring, 65 using, 65 backup about, 31 type of handheld data backed up, 31 battery about, 69 extending life, 69 keeping charged, 69 lev
browser about, 37 changing content type, 107 changing home page, 107 clearing cache, 39 closing, 38 controlling scripts, 108 frequently asked questions, 107 hiding, 38 home page, 37 JavaScript support, 108 navigating, 37 receiving content from web applications, 41 requirements for using, 107 sending images, 38 sending links, 38 sending web page address, 38 tips, 122 using queue, 108 viewing history, 38 viewing images, 38 See also web pages browser push about, 41 enabling, 42 notification options, 42 C cache
call waiting requirements for using, 90 setting, 11 calls alternating between, 8 answering, 8 default volume, 12 dialing using letters, 8 disconnect contact from conference, 9 dropping from conference, 9 emergency, 7 ending, 7, 8 fixed dialing, 12 formatting conference call numbers, 89 hold, 8 ignoring, 8 logging, 9 making, 7 making conference, 9 making using speed dial, 7 mute, 8 reset timers, 13 setting notification for, 63 smart dialing, 11 splitting conference, 9 transferring, 9 TTY, 12 using Bluetooth
contacts adding, 43 adding from company address book, 44 adding to FDN list, 13 adding to messages, 15 allowing duplicate, 111 applying categories, 44 assigning speed dial, 9 calling, 7 categories, 43 clearing all categories, 111 creating categories, 44 deleting, 43 deleting categories, 44 editing, 43 frequently asked questions, 111 managing remote search results, 45 number of, 111 searching in remote address book, 44 SIM card, 75 sorting, 111 synchronizing, 29 viewing, 43 viewing by category, 44 See also a
deleting appointments, 48 AutoText entries, 34 bookmarks, 39 call forwarding number, 11 call notes, 10 categories, 44, 52, 53 contacts, 43 downloaded ring tones, 63 email filters, 18 email messages, 16 email reconciliation, 29 fixed dialing contacts, 13 images, 39 mailing lists, 43 meetings, 48 memos, 53 multiple messages, 16 networks from list, 72 original text from reply, 16 over the wireless network, 29 password keeper passwords, 80 PIN messages, 16 prior messages, 16 profiles, 63 remote address book sea
email filters about, 17 adding multiple contacts, 18 based on sender, 18 based on subject, 18 creating, 18 creating generic, 96 creating quickly, 18 frequently asked questions, 96 managing, 18 order of, 18 email messages adding contacts, 15 adding signature, 17 changing, 16 deleting, 16 delivery confirmation, 94 filing, 16, 95 filtering, 96 forwarding, 16 frequently asked questions, 93 from a specific service, 15 opening, 15 redirecting from folders, 18, 96, 106 replying, 16 requirements for filing, 95 rese
file attachments about, 27 changing display of, 102 file information, 102 frequently asked questions, 101 images, 27 increasing detail in images, 28 memory use, 102 navigating, 27 opening, 27 opening table of contents, 27 paning images, 28 password protected, 101 receiving more of long attachments, 102 requirements for viewing, 101 retrieving embedded content, 27 rotating images, 28 searching within, 102 showing tracked changes, 103 skipped content, 103 supported file formats, 27 viewing spreadsheet cells,
H handheld activating over wireless network, 5 backing up data, 31 changing folders on, 96 resetting, 69 restoring, 31 silencing, 63 turning off automatically, 69 turning on automatically, 69 handheld data backed up during wireless backup, 31 clearing, 81 reducing size, 117 restoring, 117 handheld password about, 77 changing, 77 disabling, 78 setting, 77 hiding applications, 119 browser, 38 phone number, 91 tracked changes in attachments, 103 high importance, setting, 15 holding calls, 8 home page, viewing,
meetings changing, 48 changing attendees, 49 deleting, 48 inviting attendees, 49 number of, 111 opening, 48 recurring, 48 removing attendees, 49 requirements for creating, 105 responding to invitations, 48 scheduling, 48 memory, changing cache size, 102 memos applying categories, 53 categories, 53 clearing all categories, 111 creating categories, 53 deleting, 53 deleting categories, 53 editing, 53 number of, 111 synchronizing, 29 viewing, 53 viewing by category, 53 writing, 53 messages deleting, 95, 100 del
out of office reply about, 17 disabling automatically, 17 setting, 17 owner information, setting, 81 P pairings, Bluetooth, 59 paning images, 28 password keeper about, 79 changing password, 80 copying passwords, 80 deleting passwords, 80 editing passwords, 80 options, 117 viewing passwords, 80 password protected attachments, 101 passwords call blocking, 10 copying, 80 creating random, 80 displaying in password keeper, 117 keeping, 79 preventing copying, 117 random, 117 storing, 79 See also handheld password
PIN messages about, 21 adding contacts, 15 changing, 16 deleting, 16 delivery confirmation, 94 forwarding, 16 frequently asked questions, 93 opening, 15 replying, 16 resending, 16 saving, 16 sending, 21 set as high priority, 95 setting importance, 15 viewing longer subject line, 95 See also messages PIN, finding, 21 power about, 69 turning off, 69 turning off automatically, 69 turning on automatically, 69 preview ring tones, 42 priority of messages, setting, 15 profiles about, 63 alarm, 55 creating, 63 dele
ring tones adding, 41, 42 deleting, 63 downloading, 41 listening, 63 previewing, 42 showing, 63 testing, 63 See also profiles rotating images, 28 S saving draft messages, 15 email messages, 16 images, 38 PIN messages, 16 searches, 25 sent email messages, 17 SMS messages, 24 web page requests, 39 web pages, 39 scheduling appointments, 47 appointments quickly, 47 meetings, 48 screen home screen background, 65 lighting, 65 options, 65 saver, 65 scrolling horizontally in attachments, 27 in opposite direction, 1
sending address book attachments, 15 email messages, 15 email messages from a specific service, 15 images in email messages, 38 links in email messages, 38 PIN messages, 21 SMS messages, 23 web page addresses, 38 sent items redirecting to handheld, 19 saving, 17 viewing, 16 service books about, 85 accepting, 85 deleting, 85 receiving, 85 restoring deleted, 85 viewing, 85 service, sending messages from specific, 15 140 setting alarm, 55 alarm volume, 55 call waiting, 11 cursor speed, 34 date, 61 default vo
SIM card phone book about, 75 adding contacts, 75 adding contacts to your address book, 75 deleting contacts, 75 editing contacts, 75 types of entries, 75 skipped content, 103 smart dialing about, 11 corporate extension dialing, 11 default area code, 11 default country code, 11 smartcase, definition, 34 SMS messages about, 23 delivery confirmation, 99 display, 99 display more items in thread, 99 finding number, 23 frequently asked questions, 99 leaving on SIM card, 75 managing, 24 opening, 23 options, 99, 1
tasks applying categories, 52 categories, 51 changing status of, 51 clearing all categories, 111 creating, 51 creating categories, 51 deleting, 51 deleting categories, 52 frequently asked questions, 52 number of, 111 opening, 51 setting notification for, 63 switching, 119 synchronizing, 29 viewing by category, 52 text cutting or copying, 33 pasting, 33 tips for editing, 121 text telephone, See TTY third-party applications, 80 time setting, 61 setting automatically, 61 timers, resetting, 13 tips for attachme
viewing application details, 41 AutoText entries, 34 by category, 44, 52, 53 contacts, 43 email filters, 18 filed messages, 16 list of applications, 41 mailing lists, 43 memos, 53 next and previous web pages, 37 password keeper passwords, 80 saved searches, 25 sent items, 16 service books, 85 specific date in calendar, 47 speed dial list, 9 spreadsheets, 28 table of contents of file attachments, 27 terms of last search, 25 See also opening voice mail checking, 8 setting options, 12 volume adjusting for phon
Z zooming images, 28 144
