Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swannsecurity.com Telephone Helpdesk USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT) (M-Th, 6am-10pm US PT) (F 6am-2pm US PT) AUSTRALIA toll free 1300 138 324 (M 9am-5pm AUS ET) (Tu-F 1am-5pm AUS ET) (Sa 1am-9am AUS ET) USA Exchange & Repairs 1-800-627-2799 (Option 1) (M-F, 9am-5pm US PT) NEW ZEALAND toll free 0800 479 266 $GYDQFHG 6HULHV UK 0203 027 0979 8 Channel H.
Easy Se A Easy Set Up Components Warranty Information Swann Communications USA Inc. 12636 Clark Street Santa Fe Springs CA 90670 USA B Swann Communications Unit 13, 331 Ingles Street, Port Melbourne Vic 3207 Swann Communications LTD. Stag Gates House 63/64 The Avenue SO171XS United Kingdom Limited Warranty Terms & Conditions or Swann Communications warrants this product against defects in workmanship and %1& WR 5&$ &DEOH material for a period of one (1) year from its original purchase date.
Technical Specifications Video Compression Video System Operating System Input/Output Display H.
Before you begin FCC Verification NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Changing or Installing the Hard Drive Note: the following instructions are for installing or changing the hard drive. If your DVR already has a hard drive preinstalled, and you don’t want to change it, disregard these steps. 70 1. Ensure the DVR is switched off and unplugged from mains power. 3 2. Locate and remove the 4 screws on the rear of the DVR, and the 2 from each side. 3. Pull up the top case of the DVR. 4. Locate the 2 screws holding down the hard drive chassis.
Overview Preparing your Mobile Device Congratulations on your purchase of this Swann DVR! You’ve chosen a versatile, powerful and great value security monitoring and recording solution for your home or business. Let’s just take a moment to talk about some of the great features that the DVR offers and some of the things to think about before installing the system. 8 Channel Monitoring and Recording The DVR can monitor and record eight channels simultaneously.
Remote Access from a Mobile Device The DVR supports access from mobile devices such as iPhone, iPad and the increasingly popular Android operating system. To correctly configure your DVR for remote access via a mobile device, or indeed any remote access, it is important to have your network and Internet connection configured correctly. Typically, this is matter of forwarding ports from your router to specific devices (in this case, your DVR).
Important Information Adjusting the Security Settings in Internet Explorer IMPORTANT GUIDELINES 6. You will now see the list below (or similar, depending on the version of IE you are running). Do not expose the DVR to sudden bumps or shocks (for example, being dropped). The DVR is as robust as possible, but many of the internal components are quite fragile. 7. Remember that the DVR is, in all likelihood, going to be left on 24 hours a day, 7 days a week.
Remote Access via Internet Explorer Layout of the Rear Panel The easiest way to access your DVR remotely is via an Internet browser. These instructions will detail how to access the DVR via Microsoft Internet Explorer®. This section assumes that you’ve already configured the DVR and your network to operate properly. Remotely accessing the DVR via Internet Explorer (IE) is a great way to test if your network is functioning as it should.
Layout of the DVR4-2600 Static and Dynamic IP Addresses 1 2 3 4 5 6 7 8 9 10 11 12 13 14 In much the same way as your home network can use static or dynamic IP addresses, many Internet providers don’t issue (or charge more for) a static IP address for users. The easiest way to find out is to contact your Internet service provider. Alternately, you can access the www.whatismyip.com service, make a note of your IP, then reboot your router/gateway. This should refresh your Internet connection.
Remote Access: IP addresses Layout of the DVR4-2550 Public and Private IP Addresses The IP address used by the DVR, whether entered manually (STATIC) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on your private network. However, to access the DVR from a remote location via the Internet, you’ll need to know your home network’s public IP address.
Layout of the Remote Control Remote Access: Ports and UPnP UPnP Basically, UPnP is the ultimate shortcut when setting up your home network. The big benefit of UPnP is that you don’t have to worry about port forwarding, which is one of the most time consuming and difficult stages of configuring your network. The requirements for UPnP are: A UPnP capable router, with UPnP enabled. 1 2 3 4 5 10 6 8 7 9 10 11 12 13 14 15 Enabling UPnP UPnP is a setting which can be enabled on certain routers.
Remote Access The primary requirements for accessing the DVR via the Internet are: A High-Speed Internet Connection Video uses a lot of data, so you’ll need a fast Internet connection in order to get smooth playback and monitoring remotely. Note that upload speed refers to the rate at which an Internet connection can send data, not receive it. Most Internet connections are ‘asymmetrical’, which means they can download data faster than they can upload it.
Navigating the Menus 9. Camera SELECTED PRESET POINT: The current preset point being defined/edited. Color Setup 10. STOP TIME: How long the camera will pause at each preset point when using CRUISE MODE. Record Record Setup Motion 11. GOTO: Moves the camera to the selected preset point. Area Setup Network 12. DEFINE: Saves the current position of the camera as a preset point. 13. ERASE: Deletes the selected preset point. 14. SAVE: Saves changes. Search Search 15. EXIT: Leaves the PTZ SETUP menu.
PTZ Controls You can bring up the PTZ Control window by pressing the PTZ button on the remote control, or by right-clicking the mouse in the live view mode, and choosing PTZ. The PTZ control window is not available while Cruise Mode is active. Note: the features which will be usable depend on the capabilities and limitations of your PTZ system. Here, you’ll be able to aim the camera, as well as alter aspects of the lens and iris configuration. We’ll explain a little more about what each of these does: 1.
Navigating the Menus Maintain (System Maintenance) Menu IMPORTANT - Remembering to Apply Your Changes When you’re using the menus to change settings or values, you should click “Apply” in the bottom right corner to save your changes. If you do not click “Apply,” a window will pop up asking whether you want to save your changes. Choose “OK” to save the changes or choose “CANCEL” to discard them.
System Information Menu Getting Started If you’ve just unpacked your DVR and are not sure where to begin setting up your system, here’s a quick rundown of the most important things that need to be set up. • Test your system. Before installing cables into walls, it’s a great idea to plug everything in and make sure it all works. This is particularly true if you’re using additional cameras to any that came with the DVR (this DVR is available standalone or in a kit with cameras).
Starting the DVR Language Menu Language Menu Once the DVR has been connected to power it will switch itself on automatically. The DVR takes approximately 45 seconds to boot up, during which time the image to the right will be displayed. When you first press a button on the remote control or click a button on the mouse, the DVR may ask you to LOGIN. To get full functionality of the DVR, enter the username admin and leave the password field blank.
Video / Audio Setup Menu Main Menu: Opens the Main Menu of the DVR. See page 18. PTZ: Opens the Pan, Tilt, Zoom controls. The same function can be accessed by pressing the PTZ button on the remote control. Multi-pics: Select from all available viewing modes, and which channels you’d like to display. You can access the same options by using the viewing modes select button. Here you can choose between PAL and NTSC. PAL is used in Western Europe and Australia, NTSC is used in the US, Canada and Japan.
Main Menu The MAIN MENU of the DVR. In this picture, the mouse cursor is currently highlighting the DISPLAY icon. “Display Setup Menu” on page 20: The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it. This is where channels are enabled or disabled in live viewing, and where the AUTOSEQ (Automatic Sequence) function can be configured.
User Setup Menu “Network Menu” on page 30: Where you can configure the DVR to operate on your home network and over the Internet. If you want to connect to your DVR remotely using a computer or a mobile device, these settings will need to be configured correctly. This is the most complex aspect of setting up the DVR, and requires a working knowledge of networking methods and protocols. “Record (Video) Search” on page 33: Where you look for footage of a specific event.
Display Setup Menu Configuring DST (Daylight Savings Time) Settings As the standards for daylight savings differ from country to country, and often state to state, you might need to manually tell the DVR exactly when it commences and ends in your locality. First, turn DST on. We suggest setting the Daylight Saving Time Mode to Date, and manually entering the dates and times that daylight savings time applies to and from, in your locality. NOTE: Some NTP servers are NOT fully compatible with DST.
Date and Time Menu Color Setup You can fine tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SATURATION values for each channel. Just select the SETUP option under the COLOR heading to open the dialog window. This is useful if peculiar lighting conditions, a non-standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted, or over/ under exposed.
Record Menu System Setup Menu The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out. Most of the time, there isn’t much you’ll need to change here. However, a few settings might need tweaking from time to time, particularly when you’re first configuring the DVR. So here’s a quick rundown of what’s what. Record Setup: The Record Setup menu will allow you to access and configure: • The Recording Schedule, which governs when your DVR will record, and under what circumstances.
Record Setup Menu Email: Choose whether you want the email function enabled or disabled here. SSL (Secure Sockets Layer): A form of security encryption often employed on the Internet. Contact your email provider to learn if they support or require SSL to be enabled. If you’re using Gmail, set this to ENABLE. SMTP Port: The port your email server receives data through. For the vast maority of email servers, you’ll need to use port 25 - however, some exceptions to this rule exist.
Manual Frame Rate Configuration Auto Email Setup Menu Frame Rate: How many frames per second (FPS) the DVR records. “Real-time” is 25 fps (PAL) or 30 fps (NTSC). However, even lower frame rates are okay - even 3fps is still the equivalent of three photographs per second. Frame Rate - Fixed or Manual: If the FPS setting is “fixed”, then the DVR will automatically adjust the frame rate to a fixed value, determined by the resolution you’re recording at.
The Recording Schedule Buzzer: Whether the internal alarm speaker inside the DVR is enabled or not. When set to OFF, the buzzer will not sound under any circumstances. You can choose which types of alarm events will trigger the buzzer by selecting or deselecting the first tick box next to the type of alarm event you want to trigger the buzzer. We suggest leaving the buzzer enabled, and having it sound on HDD Loss, HDD Space and Video Loss alarm events.
Alarm Configuration Menu NO RECORD: As the name suggests, the DVR will not record anything from this channel while NO RECORD is selected. We suggest only using this setting if you’re absolutely sure you don’t want to see what’s going on during these times. Setting the Schedule The first step in setting the schedule is choosing which channel you’d like to set the schedule for. From the CH drop-down menu, select the channel you’d like to set the schedule for.
PTZ Menu This is where you configure the DVR to act as the controller for a PTZ capable camera system. PTZ devices are connected via the RS485 connection on the rear of the DVR. You’ll need the manufacturers documentation for your PTZ system on hand to correctly set it up. The DVR is not compatible with all PTZ systems - in these cases, you’ll need a stand-alone PTZ controller. PROTOCOL: The most important setting to configure correctly.
About Motion Detection How Motion Detection Works The way that the DVR looks for motion is quite straight forward - it’s a process where it compares one frame (that is, a single image taken approximately a 25th/30th of a second from the previous image) with the next. A certain amount of “difference” between these two “frames” is interpreted as motion. As a result, the DVR is able to detect when there is a change in the picture. However, this does not necessarily need to be something moving in the frame.
HDD Management Motion Detection Area Setup Say, for example, you are trying to monitor your front yard, whilst in the background there is a busy street, and the cars driving past continually set off the motion detection. What can you do about it? Setting only part of the camera’s view to be motion sensitive might be the answer. This is useful in a number of circumstances, such as monitoring one particular door at the end of a busy hallway, or a backyard with a tree that keeps blowing in the wind.
Network Menu Device Management This is the NETWORK SETUP screen. This is the most technically complex aspect to setting up the DVR, and does require a working knowledge of network technologies. HDD: For accessing information about your hard drive. This is where you go to correct or analyze any problem with your hard drive.
Playback Controls UPnP (Universal Plug and Play): UPnP is a technology which makes configuring your network easier and faster. To use the UPnP setting on the DVR, you’ll need a router which supports the feature, with UPnP enabled. Note that many routers which do support UPnP do not come with the feature enabled by default.
Playing Backed Up Footage on a Mac NETMASK (SUBNET MASK): If the IP address is like a street address, then a subnetwork is like your neighborhood. This will be formatted in a similar way to the IP address (ie. four numbers up to 255 separated by periods) but contain very different numbers. In the above example, the Subnet Mask might be something like: “255.255.255.0”.
Record (Video) Search The Playback Interface Assuming that you’ve used the default installation paths, you can access the playback software by selecting the desktop icon named Playback Software, or finding the program group of the same name in your Start Menu. This will take you to the default interface of the playback software, as shown to the right. Opening Files: • Choose the + icon, and select either FILES or FOLDER.
Detail Files and Log List Playing Backed Up Footage on a PC The video files which the DVR backs up are not playable by standard multimedia software. This means that your usual media player is not going to be able to open or display footage from the DVR. The main reason for this is that footage from the DVR is always made of multiple channels of video which are synchronised into one data stream. The playback software is included on the CD that comes with the DVR.
USB Backup Playback Controls Preparing a USB Flash Drive The playback controls work in a similar manner to those you’ll find on a DVD player or VCR. The playback controls affect all channels being played back simultaneously. Most, but not all, USB flash drives are compatible with the DVR. Rewind: Reverses the footage. Pressing this button multiple times will increase the speed at which the footage plays in reverse. Note that, as the H.
Playback USB Backup Instructions • First, insert a USB flash drive into the USB port on the rear of the DVR. Inserting a flash drive into the mouse port will not work correctly. • Make sure there are no files on the USB flash drive that you wish to keep, as data already on the drive may be lost (whether or not you use the FORMAT option). • If you need to format the USB flash drive, see the USB Format option in the HDD Drive Menu, covered on “HDD Management” on page 44.
