July 2010 ® ® NETWORK SERVICES KV3004A KV3304A KV3204A KV3404A ServSwitch Wizard VGA (USB) Control up to four VGA video-equipped computer systems and share peripherals among them. KV3004A supports one video head per channel, KV3204A supports two, KV3304A supports three, and KV3404A supports four. Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
ServSwitch Wizard VGA (USB) Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds. Windows is a registered trademark of Microsoft Corporation. NetWare is a registered trademark of Novell, Inc. Sun is a trademark of Sun Microsystems, Inc. Unix is a registered trademark of UNIX System Laboratories, Inc.
FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
ServSwitch Wizard VGA (USB) Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Table of Contents Contents 1. Specifications.............................................................................................................................................................................. 6 2. Overview..................................................................................................................................................................................... 7 2.1 Introduction...............................................................................
ServSwitch Wizard VGA (USB) 1. Specifications Approvals: CE, FCC Hardware Compatibility: All computers with VGA analog video and USB interfaces Software Compatibility: Operates with all known software and operating systems including Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc. Connectors: Video: Keyboard/Mouse: Switched USB: Audio: Other: 15-way female D-sub USB Type A female USB 2.0 Type A female 3.
Chapter 2: Overview 2. Overview 2.1 Introduction There are four versions of the four-way ServSwitch Wizard™ VGA (USB), each of which allows a single operator to control up to four computer systems and share peripherals among them in a very flexible manner. The KV3004A can support one video head per channel, whereas the slightly larger KV3204A, KV3304A and KV3404A units support two, three and four video heads per channel, respectively.
ServSwitch Wizard VGA (USB) 2.2 Features Multiscreen Versions The ServSwitch Wizard VGA (USB) includes separate models to support one, two, three, or four video heads per channel. Multiple Switching The attached peripheral devices can be switched collectively to any computer system, or they can be linked to separate systems to achieve multiple tasks in parallel. Multiple switching can be controlled from the on-screen menu or using the front-panel buttons.
Chapter 2: Overview 2.5 Hardware Description, Single Head Version (KV3004A) 2.5.1 Front Panel Figure 2-1 shows the front panel of the unit. Table 2-2 describes its components: COMPUTER KVM SPK USB1 USB2 MODE 1 2 3 Figure 2-2. Front panel. Table 2-1. Front panel components. Number Component 1 COMPUTER button 2 Indicators Description Press to change to the next computer channel.
ServSwitch Wizard VGA (USB) 2.5.2 Rear Panel Figure 2-3 shows the rear panel of the unit. Table 2-2 describes its components: 12 INDOOR USE ONLY 11 4 USER CONSOLE 11 11 3 11 2 1 USB 1 5V USB 2 2.5A USB2.0 SWITCHED OPTIONS 4 5 6 7 8 9 8 9 8 9 8 9 10 Figure 2-3. Rear panel. Table 2-2. Rear panel components. Number Component Description 4 2.5-mm Barrel connector Power input or power supply connects here.
Chapter 2: Overview 2.6 Hardware Description, Multi Head Versions (KV3204A, KV3304A, KV3404A) 2.6.1 Front Panel Figure 2-4 shows the front panel of the unit. Table 2-3 describes its components: COMPUTER KVM SPK V1 V2 USB1 USB2 V3 V4 2 1 MODE 3 Figure 2-4. Front panel. Table 2-3. Front panel components. Number Component 1 COMPUTER button 2 Indicators Description Press to change to the next computer channel.
ServSwitch Wizard VGA (USB) 2.6.2 Rear Panel Figure 2-5 shows the rear panel of the unit. Table 2-4 describes its components: 12 11 11 11 11 V4 INDOOR USE ONLY V3 V2 V1 4 USER CONSOLE 3 1 2 USB 1 5V USB 2 4A USB2.0 SWITCHED OPTIONS 4 5 6 7 8 9 8 9 8 9 8 9 10 Figure 2-5. Rear panel. Table 2-4. Rear panel components. Number Component Description 4 2.5-mm Barrel connector Power input or power supply connects here.
Chapter 3: Installation 3. Installation 3.1 Mounting There are two main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets (KV3004A model only) using RMK4007 Rack brackets (KV3004A model only) The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1. IND 5V 2.5 A OO US R ON E LY US E CO R NS O LE 1 OP TIO 4 NS US B1 U SWSB2.0 ITC HE 3 US D B2 Figure 3-1.
ServSwitch Wizard VGA (USB) 3.2 Connections Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems. Ensure that power is disconnected from the unit.
Chapter 3: Installation 4 Video monitor(s): VGA video ports are used throughout. Single screen units: Attach the lead from the video monitor to the VGA connector of the user console area. See Figure 3-4. IND OO US R ON E LY 5V 2.5 A US E CO R NS O LE OP TIO NS Figure 3-4. Connecting a video monitor to the user console. Multiscreen units: Attach the lead from each video monitor to a VGA connector of the user console area. See Figure 3-5.
ServSwitch Wizard VGA (USB) 3.2.2 Computer systems Each computer system is connected to the ServSwitch Wizard VGA (USB) unit using up to three cables for the KV3004A and up to six cables for the KV3204A, KV3304A and KV3404A. To connect a computer system 1 Ensure that power is disconnected from the ServSwitch Wizard VGA (USB) unit and the system to be connected. 2 Use a USB cable (type-A to type-B) to link a USB port on the computer system to the USB port of the required channel on the rear of the unit.
Chapter 3: Installation Multiscreen units: Link the video outputs of each computer to the VGA ports on the rear of the unit (see note below). See Figure 3-9. V4 4 V3 32 V2 1 2 V1 US 1 U SWSB2.0 ITC HE D US B1 B2 Figure 3-9. Connecting video leads from multiple computers to the VGA input ports. On the rear panel of the unit, connectors belonging to the same channel are stacked vertically.
ServSwitch Wizard VGA (USB) 3.2.3 Power in connection The ServSwitch Wizard VGA (USB) unit is supplied with either a 12.5W (single screen version) or 20W (Multiscreen versions) power adapter. There is no on/off switch on the unit, so operation begins as soon as a power adapter is connected. To connect the power supply 1 Attach the output lead from the power adapter to the 5V socket on the rear panel of the unit. See Figure 3-11. IND 5V 2.
Chapter 3: Installation 3.2.4 Channel switching by external control The OPTIONS port allows external control of the current channel by commands sent either via RS-232 serial input or by switching one of the four channel select input lines. For more details about the necessary RS-232 serial cable, see Appendix C. 3.2.4.1 OPTIONS port pinout The OPTIONS port can accept either 8p8c or 10p10c connectors, as required. See Figure 3-13.
ServSwitch Wizard VGA (USB) 3.2.4.2 Control by RS-232 serial Where the external control is via RS-232 signal, ensure that the configuration menu option O is set to 1 or 3 to enable RS-232 control. Serial port parameter settings Ensure that the chosen serial port is configured to the following: • Baud rate: To match setting of B option in the Configuration menu (default is 1200).
Chapter 3: Installation 3.2.5 Synchronizing multiple units ServSwitch Wizard VGA (USB) units can be connected together so that they operate in a synchronized manner. Thus, two KV3004A units can be made to switch two video heads in a similar manner to an KV3204A. Additionally, two KV3204A units could be made to resemble an KV3404A, while two KV3404A units could be combined in order to switch up to eight video heads simultaneously.
ServSwitch Wizard VGA (USB) 3.2.6 Managing EDID video display information Whenever a ServSwitch Wizard VGA (USB) unit is powered on (or when the option F 2 is selected from the configuration menu), it will interrogate the connected monitor(s) to determine whether EDID (Extended Display Identification Data) information is available. If EDID information is available, it will be copied and used; otherwise a default set of data, stored within the ServSwitch Wizard VGA (USB), will be substituted.
Chapter 4: Configuration 4. Configuration 4.1 Using the Configuration Menu The configuration mode allows you to determine numerous aspects of the ServSwitch Wizard VGA (USB) unit capabilities. To use the configuration menu During normal use, the seven segment display on the front panel shows the number of the currently selected computer channel. From this condition, enter configuration mode as follows: 1 Press and hold the front panel COMPUTER button for roughly five seconds.
ServSwitch Wizard VGA (USB) Table 4-1.
Chapter 4: Configuration 4.2 General configuration 4.2.1 Changing hotkeys ServSwitch Wizard VGA (USB) units use CTRL and ALT as their standard hotkeys. These can be changed if they clash with other software or hardware within the installation. To change the hotkeys 1 Enter the Configuration menu (see Section 4.1 for details).
ServSwitch Wizard VGA (USB) 4.2.4 OPTIONS port channel control behavior You can determine how the OPTIONS port responds to channel control inputs. To define the OPTIONS port behavior 1 Enter the Configuration menu (see Section 4.1 for details). 2 Press O to enter the Options port menu and then press either: 1 to allow channel switching commands to be received via RS-232 serial signal through the OPTIONS port (see Appendix C for cable pin-out details and see Section 3.2.
Chapter 4: Configuration 4.2.6 Miscellaneous functions To refresh EDID information from the monitor 1 Enter the Configuration menu (see Section 4.1 for details). 2 Press F to enter the Functions menu 3 Press 2 and then Enter. 4 Press E and then Enter to exit the menu and save changes. To use the stored EDID information at the power up When you engage this mode, the unit will not interrogate the video display during startup and will instead use the data that are stored.
ServSwitch Wizard VGA (USB) 4.3 Performing upgrades The ServSwitch Wizard VGA (USB) unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port. Items required to perform an upgrade • Optional upgrade cable (see Appendix C for pin-out specifications). • A Windows-based upgrade computer with an RS232 serial port.
Chapter 4: Configuration 7 From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file: VGAUSB_xxx.txt where xxx is the firmware version. The upgrade file details will be displayed within the dialog. IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file, check with Black Box Technical Support before proceeding.
ServSwitch Wizard VGA (USB) 5. Operation 5.1 Selecting a computer There are four main ways to switch the common peripherals to specific computer channels: • Using the front panel controls (see below) • Using hotkeys • Using mouse button presses • Using external switching control (RS-232 or input lines) 5.1.1 Selecting a computer using the �front panel The front panel allows you to determine how the various peripherals are switched to one or more computer channels.
Chapter 5: Operation 5.1.2 Selecting a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer channel. There are two mains ways to use hotkeys: Standard and Additional. To use standard hotkey press combinations The standard hotkey press combinations allow you to change channels with the minimum of keypresses: 1 Simultaneously press and hold CTRL and ALT (or other hotkeys, if altered).
ServSwitch Wizard VGA (USB) To use additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), you can also add additional keypresses in order to determine which peripherals are switched: 1 Simultaneously press and hold CTRL and ALT.
Chapter 5: Operation 5.2 Locking access to the computers When privacy is required, you can lock access to the connected computers via the unit. To lock the unit 1 Simultaneously press and hold CTRL and ALT (or other hotkeys, if altered). 2 While still holding CTRL and ALT, press L. The display will show P (providing a valid password has been previously set). You will not be able to access any computers until the password is correctly entered.
ServSwitch Wizard VGA (USB) 5.3 Autoscanning When enabled, the autoscan mode switches between the connected computers in sequence. This is useful to allow you to sample activity among the connected computers. Two scanning modes are available: • Cycle all ports – This mode visits, in turn, to each connected computer. This mode should be used with care due to the reasons given in the warning below. To prepare for this autoscan mode, choose U 7 within the configuration menu.
Chapter 5: Operation To start autoscanning • On the keyboard, press CTRL ALT X. Notes: During autoscanning, mouse switching, hot key + tab and interactivity with the computers are all disabled. During autoscanning, only the KVM and speaker ports are switched to each visited computer channel, the two USB device ports remain connected to their currently selected channels.
ServSwitch Wizard VGA (USB) Appendix A. What is True Emulation? True Emulation represents a significant breakthrough in sharing USB devices between two or more computer systems. Until this point, the problem has been how to create a USB switch that provides all of the following: • Quick, transparent and reliable switching, • Accurate representation of the connected USB keyboard and mouse, • Switching control via the connected USB keyboard and/or mouse.
Appendices True Emulation is not necessarily required by other USB devices, which is why you will also find two enumerated circuits included (shown in green within the block diagram) alongside the True Emulation feature (shown in blue). This allows those other USB devices to operate at their highest speeds, without any intervention. The enumerated circuits benefit greatly from the USB Hubs that are jointly used with the True Emulation system.
ServSwitch Wizard VGA (USB) Appendix B. Default EDID video modes The following digital video modes are defined within the default EDID information held by the ServSwitch Wizard VGA (USB) units. This information is used only if no new EDID information is made available by the attached video monitor(s). The ServSwitch Wizard VGA (USB) units support video resolutions and refresh rates in excess of those listed here.
Appendices Appendix C. Cable pin-outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connector.
ServSwitch Wizard VGA (USB) Appendix D. Safety information • For use in dry, oil free indoor environments only. • Both the ServSwitch Wizard VGA (USB) unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade.
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