® ® NETWORK SERVICES KV9804A ServSwitch™ Wizard DP USB Share a high resolution DisplayPort video display, stereo audio, USB keyboard, mouse and two other USB devices between up to four systems. You can switch peripherals in unison or mix them separately between the systems to suit your immediate needs. COMPUTER KVM SPK USB1 USB2 MODE S e r v S w i tc h ™ W i za rd B L A C K Customer Support Information B OX D ESKTO P DP USB KV M SW ITC H Order toll-free in the U.S.
ServSwitch™ Wizard DP USB Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds. Windows is a registered trademark of Microsoft Corporation. NetWare is a registered trademark of Novell, Inc. Sun is a trademark of Sun Microsystems, Inc. Unix is a registered trademark of UNIX System Laboratories, Inc.
FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
ServSwitch™ Wizard DP USB Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. T odas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Table of Contents Contents 1. Specifications............................................................................................................................................................................... 6 1.1 What‘s Included................................................................................................................................................................. 6 1.2 Additional Items You May Need.........................................................................
ServSwitch™ Wizard DP USB 1. Specifications Approvals: CE, FCC Hardware Compatibility: All computers with DisplayPort video interfaces and USB ports Software Compatibility: Operates with all known software and operating systems including Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc. Connectors: Video: USB: Audio: Other: DisplayPort sockets x 4 USB Type A x 4 USB Type B x 4 3.
Chapter 2: Overview 2. Overview Thank you for choosing the ServSwitch™ Wizard DP USB (KV9804A) which offers high quality video switching (DisplayPort 1.1 compliant) together with individual sharing of peripherals between up to four computers. The KVM, speakers and two separate USB devices attached to the Wizard DP USB unit can either be switched in unison, as normal, or you can mix your peripherals between any of the systems to suit your current tasks.
ServSwitch™ Wizard DP USB 2.1 Wizard DP USB features The Wizard DP USB unit is housed within durable, metallic enclosure with all connectors situated at the rear panel. The smart front face features the control buttons and the operation indicators. COMPUTER KVM SPK USB1 USB2 MODE S e r v S w i tc h ™ W i za rd B L A C K COMPUTER button Press to change to the next computer channel. B OX INDOOR USE ONLY The seven segment numeric display indicates the computer channel that is currently active.
Chapter 3: Installation 3. Installation 3.1 Mounting the modules – desk or rack The Wizard DP USB unit can be situated on a desk or alternatively, for larger installations, mounted within an optional rack mount chassis. Note: Both the Wizard DP USB unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them in locations where air cannot circulate to cool the equipment.
ServSwitch™ Wizard DP USB 3.2 Connections Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems. Ensure that power is disconnected from the Wizard DP USB unit. 3.2.1.
Chapter 3: Installation INDOOR USE ONLY 4 Video monitor: Attach the DisplayPort lead from the video monitor to the connector within the user console area. 5V 2.5 A UUS E CCOSERR ONNS SOOL LEE OP TIO NS Figure 3-4. Connecting the video monitor to the DisplayPort socket INDOOR USE ONLY 5 Audio: Where required, connect the lead from your speakers to the audio socket. 5V 2.5 A UUS E CCOSERR ONNS SOOL LEE OP TIO NS Figure 3-5. Connecting speakers to the audio socket 724-746-5500 | blackbox.
ServSwitch™ Wizard DP USB 3.2.2 Computer connections Each computer system is connected to the Wizard DP USB using up to three cables. 3.2.2.1 Connecting a computer system 1 Ensure that power is disconnected from the Wizard DP USB unit and the system to be connected. 2 Use a USB cable (type-A to type-B) to link a USB port on the computer system to the USB port of the required channel on the rear of the unit. 2 1 UUS SBB1 1 U SSWUSSBB2.0 WITITC 2.0 CHHE EDD UUS SBB2 2 Figure 3-6.
Chapter 3: Installation 3.2.3 Power connection The Wizard DP USB unit is supplied with a 12.5W power adapter. There is no on/off switch on the unit, so operation begins as soon as a power adapter is connected. 3.2.3.1 Connecting the power adapter INDOOR USE ONLY 1 Attach the output lead from the power adapter to the 5V socket on the rear panel of the unit. 5V 2.5 A UUS E CCOSERR ONNS SOOL LEE 4 OP TIO NS Figure 3-8.
ServSwitch™ Wizard DP USB 3.2.4 Optional remote control The optional remote control unit can be used to provide direct push button access to any channel from your desktop. The remote control is supplied with a 3 metre cable that is used to link with the OPTIONS port on the rear panel of the unit. 3.2.4.1 Connecting the optional remote control 1 Connect either end of the supplied cable to the socket at the rear of the remote control. 4 3 2 1 Figure 3-10.
Chapter 3: Installation 3.3 Synchronizing multiple units Two Wizard DP USB units can be connected together so that they operate in a synchronized manner. Whenever an Wizard DP USB channel is switched, it sends an RS232 command out on its serial interface (marked OPTIONS on the rear panel). An Wizard DP USB unit will switch its channel if it receives the same command on its serial interface.
ServSwitch™ Wizard DP USB 3.4 Channel switching by external control The OPTIONS port featured on every Wizard DP USB allows external control of the current channel either by the optional RC4 controller, commands sent via RS-232 serial input or by switching one of the four channel select input lines. For more details about the necessary RS-232 serial cable, see A.1 Cable pin-outs. 3.4.1 OPTIONS port pinout The OPTIONS port can accept either 8p8c or 10p10c connectors, as required.
Chapter 3: Installation 3.4.2 Control by RS-232 serial Where the external control is via RS-232 signal, ensure that the configuration menu option control. is set to or to enable RS-232 3.4.2.1 Serial port parameter settings Ensure that the chosen serial port is configured to the following: • Baud rate: To match setting of • Data bits: 8 • Stop bit: 1 • Parity: None option in the Configuration menu 3.4.2.
ServSwitch™ Wizard DP USB 4. Configuration 4.1 Using the configuration menu The configuration mode allows you to determine numerous aspects of the Wizard DP USB unit capabilities. 4.1.1 Using the configuration menu During normal use, the seven segment display on the front panel shows the number of the currently selected computer channel. From this condition, enter configuration mode as follows: 1 Press and hold the front panel COMPUTER button for roughly five seconds.
Chapter 4: Configuration 4.2 General configuration 4.2.1 Changing hotkeys and Wizard DP USB units use ware within the installation. as their standard hotkeys. These can be changed if they clash with other software or hard- 4.2.1.1 To change the hotkeys 1 Enter the Configuration menu. 2 Press to enter the Hotkey menu and then press either: to choose Ctrl + Alt to choose Ctrl + Shift to choose Alt + Shift to choose Right Alt 3 Press 4 Press to accept the setting and return to the main menu section.
ServSwitch™ Wizard DP USB 4.2.4 OPTIONS port channel control behavior You can determine how the OPTIONS port responds to channel control inputs. 4.2.4.1 To define the OPTIONS port behavior 1 Enter the Configuration menu. 2 Press to enter the Options port menu and then press either: to allow channel switching commands to be received via RS-232 serial signal through the OPTIONS port. The baud rate currently set by the option will be used for the port.
Chapter 4: Configuration 4.2.6 Miscellaneous functions 4.2.6.1 To reset configuration to factory defaults 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . The display will show 4 Press and then to exit the menu and save changes. momentarily. 4.2.6.2 To show the current firmware version 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then .
ServSwitch™ Wizard DP USB 4.3 Performing upgrades The Wizard DP USB unit is fully upgradeable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port. 4.3.1 Items required to perform an upgrade • Optional upgrade cable (see A.1 Cable pin-outs for pin-out specifications). • A Windows-based upgrade computer with an RS232 serial port.
Chapter 4: Configuration 5 - Run the KVM Firmware Uploader utility From that folder, select the KVMUploader icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed: 6 - Query the Wizard DP USB unit Click the Query Unit button to confirm that communication is possible with the Wizard DP USB unit and to establish its firmware details. If successful, the ‘Unit connected’ field should show the name of the Wizard DP USB unit and the current firmware will also be listed.
ServSwitch™ Wizard DP USB 7 - Select the upgrade file to be used From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file. The upgrade file details will be displayed within the dialog. Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’. IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field.
Chapter 5: Operation 5. Operation 5.1 Selecting a computer There are four main ways to switch the common peripherals to specific computer channels: • • • • Using the front panel controls (below) Using hotkeys Using mouse button presses Using external switching control (remote control, RS-232 or input lines) 5.1.1 To select a computer using the front panel The front panel allows you to determine how the various peripherals are switched to one or more computer channels.
ServSwitch™ Wizard DP USB 5.1.2 Selecting a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer channel. 5.1.2.1 What are hotkeys? The and keys when pressed in combination are called ‘hotkeys’ and they signal to the Wizard DP USB unit that you wish to control it, rather than the computer.
Chapter 5: Operation 5.1.2.3 Additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), you can also add additional keypresses in order to determine which peripherals are switched: 1 Simultaneously press and hold and .
ServSwitch™ Wizard DP USB 5.1.3 Selecting a computer using the mouse buttons Using the mouse buttons, you can quickly switch the keyboard, mouse, video monitor(s), speakers and/or USB peripherals to any computer channel. Note: These procedures work only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has been enabled. 5.1.3.1 To select a computer using the mouse buttons 1 Hold down the middle button (or scroll wheel) of the mouse.
Chapter 5: Operation 5.1.4 Locking access to the computers When privacy is required, you can lock access to the connected computers via the unit. 5.1.4.1 To lock the unit 1 Simultaneously press and hold 2 While still holding and and , press (or other hotkeys, if altered). . The display will show (providing a valid password has been previously set). You will not be able to access any computers until the password is correctly entered. 5.1.4.
ServSwitch™ Wizard DP USB 5.2 Autoscanning When enabled, the autoscan mode switches between the connected computers in sequence. This is useful to allow you to sample activity among the connected computers. Two scanning modes are available: • Cycle all ports – This mode visits, in turn, to each connected computer. This mode should be used with care due to the reasons given in the warning below. To prepare for this autoscan mode, choose within the configuration menu (see right).
Chapter 5: Operation 5.2.2 To select an autoscan period 1 Enter the Configuration menu. 2 Press and then press either: to choose Autoscan disabled, to choose 2 seconds, to choose 5 seconds, to choose 7 seconds, to choose 15 seconds, to choose 30 seconds, to choose 1 minute, or to choose 5 minutes. 3 Press 4 Press to accept the setting and return to the main menu section. and then to exit the menu and save changes. 5.2.3 To start autoscanning • On the keyboard, press .
ServSwitch™ Wizard DP USB A.1 Cable pin-outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connector. A.1.1 Serial remote control and flash upgrade cable (8p8c) 8p8c connector D-Type female 9 way TXD 6 2 RXD RXD 3 3 TXD GND 2 5 GND A.1.
Appendices A.2 Safety Information • For use in dry, oil free indoor environments only. • Do not use to link between buildings. • Not suitable for use in hazardous or explosive environments or next to highly flammable materials. • Ensure that all twisted pair interconnect cables are installed in compliance with all applicable wiring regulations. • Do not connect the CATx link interface (RJ45 style connector) to any other equipment, particularly network or telecommunications equipment.
ServSwitch™ Wizard DP USB Page 34 724-746-5500 | blackbox.
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