Specifications

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CHAPTER 6: Troubleshooting
6.1 Calling Black Box
If you determine that your Multi-Function Line Driver is malfunctioning,
do not attempt to alter or repair it. Contact Black Box. The problem might be
solvable over the phone.
Before you do, make a record of the history of the problem. Black Box
will be able to provide more efficient and accurate assistance if you have a
complete description, including:
• The nature and duration of the problem.
• When the problem occurs.
• The components involved in the problem.
• Any particular application that, when used, appears to create the problem
or make it worse.
6.2 Shipping and Packaging
If you need to transport or ship your Multi-Function Line Driver:
• Package it carefully. We recommend that you use the original container.
• Before you ship a unit for repair or return, contact Black Box to get a
Return Materials Authorization (RMA) number, and make sure you
include everything you received with the unit when you ship it.
6. Troubleshooting