Specifications

Chapter 5: Troubleshooting
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5.4 Shipping and Packaging Information
Should you need to ship the unit back to Black Box, please follow these
instructions:
1. Package the unit carefully. It is recommended that you use the
original container if available. Units should be wrapped in a "bubble-wrap"
plastic sheet or bag for shipping protection. (You may retain all connectors
and this Installation Guide.)
CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing
material. This material may cause electro-static shock damage to the
unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. Black Box is not responsible for your return shipping charges.
4. Ship the package to:
Black Box Network Services
(contact Black Box Tech support for information)