User guide

BLACK BOX
®
Series Convenient Switches Installation and User Guide
47
5.0 TROUBLESHOOTING
All BLACK BOX
®
Ethernet products are designed to provide reliability and
consistently high performance in all network environments. The installation of LBH101A
Series 10/100 Mb/s Switches is a straightforward procedure (see INSTALLATION, Section
3.0); the operation is also straightforward and is discussed in Section 4.
Should problems develop during installation or operation, this section is intended
to help locate, identify and correct these types of problems. Please follow the suggestions
listed below prior to contacting your supplier. However, if you are unsure of the
procedures described in this section or if the LBH101A Series 10/100 Mb/s Switch is not
performing as expected, do not attempt to repair the unit; instead contact your supplier for
assistance or contact BLACK BOX Customer Support.
5.1 Before Calling for Assistance
1. If difficulty is encountered when installing or operating the unit, refer back
to the Installation Section of the applicable chapter of this manual. Also