KV9632A KV9634A ServSwitch DVI-D USB KVM w/ bidirectional USB and Audio Combines DVI with USB and audio peripheral BLACK BOX sharing in one unit. ® 2- and 4-port models are available. Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 • Web site: www.blackbox.
FCC and IC RFI Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8.
NOM Statement 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Macintosh and Mac are registered trademarks of Apple, Inc. Windows is a registered trademark of Microsoft Corporation. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. 724-746-5500 | blackbox.
Table of Contents Table of Contents Chapter 1. Page Specifications .............................................................................................7 2. Overview .............................................................................................8 2.1 Introduction.......................................................................................8 2.2 Features .............................................................................................8 2.3 What‘s Included.......
Chapter 1: Specifications 1. Specifications Automatic Scan Interval: 3, 8, 15, and 30 seconds Cable Length (Maximum): 10 ft.
Chapter 2: Overview 2. Overview 2.1 Introduction The ServSwitch™ DVI-D USB KVM with bidirectional USB and Audio combines USB KVM, keyboard/video/mouse switching and USB peripheral sharing in one device. Two models are available: 2-port (KV9632A) and 4-port (KV9634A). You can easily operate up to four PCs, G3/G4 Macintosh® computers, or Mac® Pros from a single USB keyboard, USB mouse, and monitor, saving you space, time, equipment, and money.
Chapter 2: Overview • No software is required. • Supports Windows® and Mac host systems. • Compatible with most of the popular screen resolutions, such as XGA, SXGA, UXGA, WSXGA, up to Full HD, WUXGA. 2.3 What’s Included • (1) 2- or 4-port KVM switch • (1) external power supply with U.S. power cord • This user’s manual • (1) set of rubber feet 2.4 Hardware Description 2.4.1 KV9632A Front and Back Panels Figures 2-1 and 2-2 illustrate the front and back panels of the KV9632A.
Chapter 2: Overview Table 2-1. KV9632A front and back panel components.
Chapter 2: Overview 6 13 14 7 8 9 10 11 12 Figure 2-4. KV9634A back panel. Table 2-2. KV9634A front and back panel components.
Chapter 2: Overview 2.5 System Requirements 2.5.1 Console Side • (1) DVI-D monitor • (1) USB keyboard • (1) USB mouse • (1) microphone and speaker (optional) 2.5.2 Computer Side • (1) USB-enabled computer with DVI-D video support 2.5.3 Cables Each computer can interface with the KVM switch with: • (1) DVI + USB CPU cable (EHN900024U-XXXX) • (1) DVI-D video cable (EVNDVI02-XXXX) • (1) USB Type A-B cable (USB05-00xx) • (1) Optional audio cable (EJ110-00xx) Page 12 724-746-5500 | blackbox.
Chapter 3: Installation 3. Installation Before installation, power off all devices that will be connected to this system. • Make sure that all devices you will connect are properly grounded. • Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise. • Make sure that the DVI video drivers are installed correctly on all computers. 3.
Chapter 3: Installation DVI-D monitor, USB keyboard/ mouse, audio speaker, and microphone Plug up to two USB peripherals into these USB Type A ports KV9634A Figure 3-1. Connecting the console. 3.3 Computer Connection 1. Use a DVI-D male-to-male video cable to connect computer video to the KVM switch. 2. Use a USB A–B cable to connect the unit’s USB port (B connector, square connector) and the USB port on the corresponding computer (A connector, flat connector). 3.
Chapter 3: Installation KV9634A EHN900024U cable Figure 3-2. Connecting the computer. Figure 3-3. Four computers connected. 724-746-5500 | blackbox.
Chapter 4: Operation 4. Operation 4.1 Front Panel Figure 4-1. LEDs on the front panel. 4.1.1 LED Indicators The LED turns green when the connected computer is powered on. Its corresponding LED lights red when a connected computer is currently selected. 4.1.2 Push Buttons For the KV9632A, press the “SELECT” button to switch PC ports between the two connected computers, and wait for 2–3 seconds after each PC port is switched. Then you can press the button to switch PC ports again.
Chapter 4: Operation NOTE: Scan Time is set to 3 seconds by default after blackout or reboot. 4.1.5 Adjust the Video (DVI) Signal (KV9634A only) To optimize the video signal strength corresponding to the length or quality of video cable, the user can adjust the signal by pressing the “FUNC” button and then pressing a few more buttons. FUNC button Figure 4-2. FUNC button on the KV9634A. Step 1: Press the “FUNC” button three times, and the Power LED will start to flash once per second.
Chapter 4: Operation 4.2 Hotkey Commands A Hotkey command is a short keyboard sequence used to select a computer, activate a computer scan, etc. The KVM switch interprets keystrokes for hotkeys all the time. A hotkey sequence starts with two left Ctrl keystrokes (successively in 0.2 seconds) followed by one or two more keystrokes.
Chapter 4: Operation Manual Scan enables users to manually switch back and forth between active computers. L-Ctrl + L-Ctrl + F2 To select the previous or the next computer, press the up-arrow key or downarrow key in sequence. To abort the Manual Scan, press any other key. To adjust Scan Rate, set the scan time before switching to the next computer: L-Ctrl + L-Ctrl + F3 The KVM Switch generates 1 to 4 beeps indicating scan times of 3, 8, 15, and 30 seconds respectively.
Chapter 4: Operation USB port setting for 4-Port model KV9634A: USB 1: Pressing the hotkey below will turn ON/OFF the USB-Port Rule L-Ctrl + L-Ctrl + F7 USB 2: Pressing the hotkey below will turn ON/OFF the USB-Port Rule L-Ctrl + L-Ctrl + F8 Force the USB signal to follow the selected computer by pressing the following hotkey (applicable for both 2-Port [KV9632A] and 4-Port [KV9634A]): L-Ctrl + L-Ctrl + U NOTE: Make sure that the USB device is unlinked (safely removed) before switching to the next computer
Appendix A: Troubleshooting Appendix A. Troubleshooting Make sure that all cables associated with each computer are well-seated and labeled to avoid confusion when connected to the unit. The unit has built-in power protection that works automatically when needed. When it works, USB communication halts and the only way to restart the unit properly is to remove all power sources (USB cables and power adapter), wait a few seconds, then apply power sources, and start again. A.
Appendix A: Troubleshooting • If the device does not have a power jack, add a power adapter with 9–12 VDC and less that 1-A current rating to the unit. • Make sure the USB cable is well-seated for good communications. • Remove all power sources to the unit by unplugging all USB A–B cables and the power adapter; then start all over again. • Select the computer by push button, restart the computer, and try again. Symptom: Computer hangs up while switching computers.
Appendix A: Troubleshooting Symptom: The resolution is poor. Cause: The unit’s video settings are not set properly Solution: To adjust the optimal video strength corresponding to the length or quality of the DVI cable, press the “FUNC” button combined with other push buttons. NOTE: The “FUNC” button is included only on the KV9634A. Symptom: When switching between computer ports, the DVI monitor displays “No Signal.
Appendix A: Troubleshooting A.3 Shipping and Packaging If you need to transport or ship your ServSwitch DT DVI KVM with USB and Audio: • Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number. Page 24 724-746-5500 | blackbox.
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