SERVSELECT IP SOFTWARE ServSelect IP Software Installation and User’s Guide 1
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table of Contents Features and benefits ...........................................................................................................1 System components .............................................................................................................2 Glossary ...............................................................................................................................3 Operating features.................................
TABLE OF CONTENTS Managing the scan sequence...............................................................................40 Using the Thumbnail Viewer ...............................................................................40 Window features ................................................................................................................41 Adjusting the view .............................................................................................................
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Viewing and changing Server Access Module settings.....................................................76 Using SNMP ......................................................................................................................78 Managing SNMP traps ........................................................................................80 Viewing target device connection information..................................................................
CHAPTER 1: PRODUCT OVERVIEW 1. Product overview About ServSelect IP Software With ServSelect IP Software, a cross-platform management application, you can view and control network appliances and attached target devices. The cross-platform design offers compatibility with most commonly-used operating systems and hardware platforms. Each appliance handles authentication and access control individually, placing system control at the point of need.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE by adding and naming folders. Other groupings are also available, based on custom fields that you can assign to units. From the ServSelect IP Software Explorer, you can select a target device from a Unit list, then click an icon to open a session to it. You can also select an appliance, then click an icon to start management and control functions. Video Viewer Control the keyboard, monitor, and mouse functions of individual target devices with the Video Viewer.
CHAPTER 1: PRODUCT OVERVIEW • • user - a KVM connection from an analog port on the appliance virtual media - a USB media device that can be attached to the appliance and made available to any target device that is connected to the appliance 1.4 Operating features “Keyboard and mouse shortcuts” on page 118 lists the Explorer navigation shortcuts. Other components also support full keyboard navigation in addition to mouse operations.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Sorting In certain displays, the software component displays a list of items with columns of information about each item. If a column header contains an arrow, you can sort the list by that column in ascending or descending order. To sort a display by a column header, click the arrow in a column header. The items in the list are sorted according to that column. An upward-pointing arrow indicates the list is sorted by that column header in ascending order.
CHAPTER 2: INSTALLATION AND STARTUP 2. Installation and startup Getting started Before you install the software, make sure that you have all the required items.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 2.1 Installing the software To install on Microsoft Windows operating systems, complete the following steps: 1. 2. Insert the ServSelect IP Software CD into the CD drive. Complete one of the following steps: • If AutoPlay is supported and enabled, the setup program starts automatically.
CHAPTER 2: INSTALLATION AND STARTUP 2.2 Uninstalling the software To uninstall the software on Microsoft Windows operating systems, starting at the Control Panel, complete the following steps: 1. 2. 3. 4. Open the Control Panel and select Add/Remove Programs. A sorted list of currently installed programs opens. Select the ServSelect IP Software entry. Click the Change/Remove button. The uninstall wizard starts. Click the Uninstall button and follow the on-screen instructions.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 2.4 Setting up the software This section provides an overview of setup and configuration steps. Details are provided in other chapters. For appliance-specific information, see the Installation and User’s Guide for the appliance. To set up the software, complete the following steps: 1. 2. 3. Install the software on each computer. From one computer, open the software.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 3. ServSelect IP Software Explorer About the ServSelect IP Software Explorer The ServSelect IP Software Explorer (which is called Explorer from here on) is the main GUI interface for the software. You can view, access, manage, and create custom groupings for all supported units. When you start the software, the main Explorer window opens. 3.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Figure 3-1. Explorer window areas Explorer window areas Area Description A Menu bar: Provides access to many of the features in the software. B View Selector pane: Contains View Selector buttons for choosing the Explorer view. Clicking a button shows the switching system organized by the button category: Appliances, Devices, Sites, or Folders. You can configure which button is visible by default.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 2. 3. 4. 5. 6. • Select File > New > Appliance from the Explorer menu. • Click the New Appliance button. The New Appliance Wizard opens. Click Next. Select the type of appliance you are adding. Click Next. Click Yes to indicate that the appliance has an assigned IP address, then click Next. Type the IP address and click Next. The software searches for the appliance.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE in the Servers category of the ServSelect IP AMP and enable the Include Offl ine SAM adaptors checkbox. Click Next. The Confi gure Cascade Switches dialog box appears if ServSelect IP Software detects an attached legacy or analog switch. This box contains a list of all SAM adaptor EIDs retrieved from the appliance and the cascade switches to which they are connected, if any. When this dialog box first displays, all switches will be set to None.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 6. retrieved from the appliance and the cascade switch types to which they are connected, if any. a. The Existing Cascaded Switches field contains all the current cascade switch types defined in the database. Click Add, Delete, or Modify to alter the list. b. Associate the applicable cascade switch type from the pull-down menus for each SAM cable that has a cascade switch attached. When complete, click Finish to exit the Wizard and return to the main window.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE visible if two or more device types are defined. Click All Devices or click on a folder to view all target devices of a particular type. A user name and password prompt opens if this is the first unit access attempt during the ServSelect IP Software session. After a unit is accessed, subsequent access attempts for any unit that uses the same user name and password credentials during this ServSelect IP Software session do not require a user name and password.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER To search for a target device in the local database, complete the following steps: 1. 2. 3. 4. Click the Devices button and insert the cursor in the Search field. Type the search information. This could be a target device name or a property such as type or location. Click the Search button. The results are included in the Unit list. Complete one of the following steps: • Review the results of the search.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE a. b. c. 2. Select Tools - Options from the ServSelect IP Software Explorer menu. Click the Telnet tab. Enable the Launch user-specifi ed application checkbox. Enter the directory path, name and any command line arguments. For commands that do not provide a GUI, enable the Launch in command window checkbox. d. Click OK to save the changes.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER properties For an appliance, network properties include the appliance’s address and, for generic appliances, the URL to be used when establishing a browser connection. When this field contains a value, the Browse button appears in the ServSelect IP Software Explorer task bar. For a server, network properties specify the URL to use when establishing a browser connection to the server.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Viewing and changing general properties In general properties, you can specify a unit Name, Type (target device only), Icon, Site, Department, and Location. (To customize the Site, Department, and Location field labels, see “Custom field names” on page 25.) To view or change general properties, complete the following steps: 1. 2. Select a unit in the Unit list. Complete one of the following steps: • Select View > Properties from the Explorer menu.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER • Click Cancel to exit without saving the new settings. Viewing and changing network properties For an appliance, network properties include the address of the appliance. For a target device, network properties specify the URL to use when establishing a browser connection to the target device. When this field contains a value, the Browse button is visible in the Explorer task bar. To view or change network properties, complete the following steps: 1. 2. 3. 4.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • Click Cancel to exit without saving the new settings. To change Telenet properties: 1. Select an appliance or server in the Unit list. 2. Select View - Properties from the ServSelect IP Software Explorer menu. -orClick the Properties task button. -orRight-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears. 3. Click the Telnet tab. 4.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER To view connections properties, complete the following steps: 1. 2. 3. Select a target device in the Unit list. Complete one of the following steps: • Select View > Properties from the Explorer menu. • Click the Properties button. • Right-click on the unit. Select Properties from the pop-up menu. The Properties window opens. Click the Connections tab. 3.6 Customizing options Set general options for the Explorer in the Options window.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE To change custom field names, complete the following steps: 1. Select Tools > Options from the Explorer menu. The General Options window opens. Figure 3-3. General Options window 2. 3. In the Custom field labels area, select a field label to modify and click the Modify button. The Modify Custom Field Label window opens. Remember that the Department field is a subset of the Site field, even if it is renamed.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 2. 3. Complete one of the following steps: • If you want the Explorer to determine the best view on startup, select the Default check box. • If you want to specify which view opens on startup, clear the Default check box and select Appliances, Devices, Sites, or Folders from the pull-down menu. Complete one of the following steps: • If finished, click OK to save the new settings. • Click Cancel to exit without saving the new settings.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Telnet options Telnet options are used when an individual server’s Properties dialog box (Telnet tab) has the Use Default checkbox enabled. You may designate the built-in Serial Console Viewer as the Telnet client or you may specify another Telnet application. When you specify the built-in application, you may choose to open the window before login to troubleshoot login scripts.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 3.7 Managing folders Use folders to create a customized organizational system for groups of units. For example, you might create a folder for critical target devices or for remote target devices. Folders are listed under the Folders button in the Explorer. You can name and structure folders in any way you choose. To create a folder, complete the following steps: 1. 2. Select the Folders button.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 3. 4. 5. The Assign To window opens. In the Category pull-down menu, select Site, Location, or Folder. In the Target list, select the assignment you want to designate. The target list is empty if no Site, Location, or Folder has been defined in the local database. Complete one of the following steps: • Click OK to save the assignment. • Click Cancel to exit without saving the assignment.
CHAPTER 3: SERVSELECT IP SOFTWARE EXPLORER 2. 3. Complete one of the following steps: • Select Edit > Delete from the Explorer menu. • Press the Delete key on the keyboard. You are prompted to confirm the number of units that are affected by this deletion. Complete one of the following steps: • Click Yes to confirm the deletion. You might receive additional message prompts, depending on the configuration. Respond as needed. The element is deleted. • Click No to cancel the deletion. 3.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE While the database is being saved or loaded, you cannot use or modify the database. You must close all other windows, including target device session windows and AMP windows. If other windows are open, a message prompts you to either continue and close all open windows or quit and cancel the database save process. To save a database, complete the following steps: 1. 2. 3. Select File > Database > Save from the Explorer menu. The Database Save window opens.
CHAPTER 4: VIDEO VIEWER 4. Video Viewer About the Video Viewer When you connect to a target device using the Video Viewer, the desktop of the device is visible in a separate Video Viewer window. You can see both the local cursor and the target device cursor. From this window, you can access all the normal functions of this target device as if you were sitting in front of it. You can also perform viewer-specific tasks such as sending macro commands to the target device.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE on the right side of the Video Viewer toolbar. Video session types are outlined in the table below. Video session types Session types Icons Description Active (normal) You are conducting a normal KVM session that is not exclusive, but is not currently shared. An active session icon is visible. Locked (normal) Your administrator has configured the appliance to lock KVM and Virtual Media (VM) sessions together.
CHAPTER 4: VIDEO VIEWER Table outlines the preemption scenarios and detailed scenarios in which preemption requests can be rejected.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE To preempt the current user, complete the following steps: 1. 2. Click the Devices button in the Explorer. Complete one of the following steps: • Double-click on the target device in the Unit list. • Select the target device, then click the Connect Video button. • Right-click on the target device. Select Connect Video from the pop-up menu. • Select the target device and press Enter. 3.
CHAPTER 4: VIDEO VIEWER 5. 6. Select the Enable Shared Sessions check box in the Connection Sharing area. Select Exclusive Connections in the Connection Sharing area. Only the primary user of a shared connection or the only user of a nonshared session can access the Video Viewer in exclusive mode. To access the Video Viewer in exclusive mode, complete the following steps: 1. 2. 3. Open a KVM session to a target device. Select Tools > Exclusive Mode from the Video Viewer toolbar.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • Select the target device, then click the Connect Video button. • Right-click on the target device. Select Connect Video from the pop-up menu. • Select the target device and press Enter. 3. When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session.
CHAPTER 4: VIDEO VIEWER To monitor a target device in stealth mode, complete the following steps: 1. 2. Click the Devices button in the Explorer. Complete one of the following steps: • Double-click on the target device in the Unit list. • Select the target device, then click the Connect Video button. • Right-click on the target device. Select Connect Video from the pop-up menu. • Select the target device and press Enter. 3.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE displays the target device status. The default thumbnail size is based on the number of target devices in the scan list. Scan mode has a lower priority than an active connection. If a user is connected to a target device, that target device is skipped in the scan sequence, and scan mode proceeds to the next target device. No login error messages are visible. After the interactive session is closed, the thumbnail is included in the scan sequence again.
CHAPTER 4: VIDEO VIEWER To enable a target device thumbnail in the scan sequence, complete one of the following steps: • Select a target device thumbnail. Select Thumbnail > “target device name” > Enable from the Thumbnail Viewer menu. (The Enable menu item state can be toggled from checked (enabled) to unchecked (disabled) each time it is selected). • Right-click on a target device thumbnail and select Enable from the pop-up menu. Updating of that thumbnail image resumes.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Figure 4-1. Video Viewer window Video Viewer window areas Area Description A Menu and toolbar: Provides access to many of the features in the Video Viewer. B Accessed target device desktop: Interact with the target device through this window. C Thumbtack button: Determines toolbar position. When locked, the toolbar remains fixed on screen. When unlocked, the toolbar is visible only when the mouse hovers over the top of the window.
CHAPTER 4: VIDEO VIEWER 4.8 Adjusting the view Using menus or buttons in the Video Viewer window, you can: • Align the mouse cursors. • Refresh the screen. • Enable or disable full screen mode. • Enable automatic or manual scaling of the session image. With automatic scaling, the desktop window remains fixed and the target device image is scaled to fit the window. With manual scaling, a drop-down menu of supported image scaling resolutions is visible.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE To manually adjust the video quality of the window, complete the following steps: 1. 2. 3. 4. Select Tools > Manual Video Adjust from the Video Viewer menu. The Manual Video Adjust window opens. See Figure 4-2; descriptions follow the figure in Table . Click the icon corresponding to the feature you want to adjust. Move the slider bar and then fine tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed.
CHAPTER 4: VIDEO VIEWER 4.9 Adjusting mouse options The Video Viewer mouse options affect cursor type, scaling, alignment, and resetting. Mouse settings are device-specific; that is, they can be set differently for each target device. NOTE: If the server does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the server will have to be rebooted. Figure 4-3.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 2. 3. 4. Click the Mouse tab. To use one of the preconfigured settings, check the corresponding radio button in the Mouse Scaling area. To set custom scaling, click the Custom radio button. The X and Y fields become enabled. Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the corresponding X and Y scaling factors. Valid input ranges are 0.25 to 3.00.
CHAPTER 4: VIDEO VIEWER Figure 4-4. Session Options - General tab 4.11 Adjusting the Video Viewer toolbar You may add up to 10 buttons to the toolbar. Use these buttons to provide easy access to defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are visible on the toolbar. To add buttons to the toolbar, complete the following steps: 1. 2. 3. 4. Select Tools > Session Options from the Video Viewer toolbar.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Figure 4-5. Session Options Window - Toolbar tab Setting the Toolbar Hide Delay time The toolbar disappears when you remove the mouse cursor unless the Thumbtack button has been clicked. You can change the interval between the removal of the mouse cursor and the disappearance of the toolbar by adjusting the Toolbar Hide Delay time. To change the Toolbar Hide Delay time, complete the following steps: 1. 2. 3. 4.
CHAPTER 4: VIDEO VIEWER Sending macros To send a macro, select Macros from the Video Viewer menu and choose a macro from the list. Selecting the macro group to display You can select the macro group applicable to the operating system of the target device. To display macro groups in the Macros menu, complete the following steps: 1. 2. 3. Select Macros > Display on Menu from the Video Viewer menu. Select the macro group you want to list on the Video Viewer Macro menu.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE If User B has access to that KVM session (the Reserved option is not enabled), User B could control the media that is being used in the virtual media session. In some environments, this might not be desirable. By using the Reserved option in a tiered environment, only User A can access the lower appliance and the KVM channel between the upper appliance and lower appliance is reserved for User A. Preemption levels offer additional flexibility of combinations.
CHAPTER 4: VIDEO VIEWER Table lists and describes the virtual media session settings. Virtual media session settings Setting Description Locked The Locked setting specifies whether a virtual media session is locked to the KVM session on the target device. When locking is enabled (which is the default) and the KVM session is closed, the virtual media session also closes. When locking is disabled and the KVM session is closed, the virtual media session remains active.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 3. session settings were previously configured so that all mapped drives must be read-only, this check box is already enabled and cannot be changed. You might want to select the Read Only check box if the session settings enabled read and write access, but you want to limit the access of a particular drive to read-only. To add and map an ISO or diskette image as a virtual media drive, complete the following steps: a. In the Virtual Media window, click Add Image.
CHAPTER 4: VIDEO VIEWER 3. 4. A warning message indicates the possible effects of the reset. Click Yes to confirm the reset or No to cancel the reset. To close the Details view, click Details again. Closing a virtual media session To close the Virtual Media window, complete the following steps: 1. 2. Click Exit or X to close the window. If you have any mapped drives, a message indicates that the drives will be unmapped. Click Yes to confirm and close the window or click No to cancel the close.
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CHAPTER 5: SERIAL CONSOLE VIEWER 5. Serial Console Viewer 5.1 About the Serial Console Viewer The ServSelect IP Software built-in Serial Console Viewer is a Telnet client that allows you to establish serial sessions with servers attached to SCPS appliances. You may tailor user preferences for all sessions, as well as session properties for each server.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 5.2 Window Features Figure 5-1 shows the Serial Console Viewer window areas, and descriptions follow. A B C D Figure 5-1. Serial Console Viewer Window Serial Console Viewer Window Areas Area Description A Menu bar: Accesses many of the features of the Serial Console Window B Toolbar: Provides button equivalents to many menu commands C Virtual terminal window: Displays unit session data D Status bar: Indicates current session status 5.
CHAPTER 5: SERIAL CONSOLE VIEWER • • • Prompt on exit - When the exit warning prompt is enabled, a message appears when you try to exit the session. You may then choose to exit or continue the session. When disabled, the session closes without confirmation. Colors - The Colors preferences specify the background and text colors for the virtual terminal window during normal session operations (normal mode). Caret - The Caret preference indicates whether the cursor appears as an underline or as a block.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • Strip 8th bit. This property enables or disables 7-bit ASCII. When enabled and you are connected to a server that requires 7-bit ASCII transmission, the eighth bit of every character sent and received will be stripped. History buffer size. This property specifi es the maximum number of lines that the history buffer can hold. Macro group. This option specifi es the macro group to be used during a server session.
CHAPTER 5: SERIAL CONSOLE VIEWER 12. Enable or disable the Strip 8th bit checkbox. When enabled, the eighth bit of every character sent and received is stripped; when disabled, it is not. The default value is disabled. 13. Click OK to exit the dialog box and save any changes. -orClick Cancel to exit the dialog box without saving any changes. 5.6 Using Login Scripts The Serial Console Viewer has a login script function that allows you to automatically log in to a server.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 2. 3. Click the Login Scripts tab. Enable or disable the Automate Login checkbox. The default value is enabled. When automatic login is enabled, the login script must contain Success and Failure strings. Click OK to exit the dialog box and save any changes. 4. -orClick Cancel to exit the dialog box without saving any changes. To change a default login script: 1. Select Options - Sessions Properties from the Serial Console Viewer menu.
CHAPTER 5: SERIAL CONSOLE VIEWER 8. In the Success String field, enter the string that will indicate the login was successful. This field must contain a value when automatic login is enabled. The SCPS Default Values table lists those appliances’ default values. 9. In the Failure String field, enter the string that will indicate the login was unsuccessful. This field must contain a value when automatic login is enabled. The SCPS Default Values table lists those appliances’ default values. 10.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 3. Enable/disable the Open Window before login checkbox. When enabled, the Serial Console Viewer Telnet window will open before login is attempted. When disabled, the Telnet window will open only after a successful login. Click OK to save the new setting. 4. -orClick Cancel to exit without saving the new setting. 5.
CHAPTER 5: SERIAL CONSOLE VIEWER able to use the hotkey to run the macro, even if the macro’s name does not appear in the Macros menu. 6. In the Enter Keystrokes field, type the macro string.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE To specify the macro group to appear in the Macros menu: 1. Select Macros - Confi gure - Macros from the Serial Console Viewer menu. -orClick the Session Settings icon in the toolbar. 2. Select the Macro Group name that appears in the Macros menu and click Edit. 3. Click the Active and Active Group check boxes. 4. Click OK to exit. Macros in the selected group will appear in the Macros menu.
CHAPTER 5: SERIAL CONSOLE VIEWER Viewer session to that server. When logging starts, the logging status label will indicate Logging. To change the default log file directory: 1. Select Options - Session Properties from the Serial Console Viewer menu. - or Select the Session Settings icon in the toolbar. 2. Click the Logging tab. The Default Directory field displays the current default location for log files. 3. Click the Browse button. The Set Directory dialog box appears. 4.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE d. Type a new file name in the File name field. If you enter a file name that already exists, the new file will overwrite the old file. 4. Click Log to confi rm the directory selection and begin logging. - or Click Cancel to exit the dialog box and cancel the request to start logging. When logging begins, the logging status label will indicate Logging. To pause logging: Select Options - Logging - Pause from the Serial Console Viewer menu.
CHAPTER 5: SERIAL CONSOLE VIEWER NOTE: The entire history buffer is copied, regardless of the amount of data in it. To paste system clipboard contents: 1. 2. 3. Place textual data on the system clipboard, using a text editor or other application. Initiate a Serial Console Viewer session. At the point where the clipboard contents should be pasted, select Options - Paste from the Serial Console Viewer menu. -orClick the Paste icon in the toolbar. To print a session screen: 1.
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CHAPTER 6: APPLIANCE MANAGEMENT PANEL 6. Appliance Management Panel 6.1 About the Appliance Management Panel After you add an appliance in the software, you can view and configure unit parameters, view and control active video sessions, and execute a variety of control functions. These operations are accomplished through the Appliance Management Panel (AMP). The AMP has three tabs: Settings, Status, and Tools, as follows: • The Settings tab contains categories in the left portion of the tab.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • Click Cancel to exit the AMP without saving any changes. 6.2 Managing Global settings The Global category lists the appliance product type, its serial number, and the language the appliance is currently using. Use the Global category to control many of the options for target devices running the software.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL 4. 5. 6. 7. 8. 9. DCHP server so the IP Address, Subnet Mask, Gateway fields and DNS servers are disabled. In the IP Address field, enter the appliance address in IP dot notation. The value cannot be a loopback address or all zeros. This field can be modified only if DCHP is disabled. In the Subnet Mask field, enter the appliance subnet mask in IP address dot notation. The value cannot be a loopback address or all zeros.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 6. 7. In the Connection Sharing area, select sharing options as needed. If you select Enable Share Mode, users can share KVM sessions for the same target device. If you select Automatic Sharing, secondary users can share KVM sessions without first requesting permission from the primary user. If you select Exclusvie Connections, primary users can designate a KVM session as exclusive (exclusive sessions cannot be shared).
CHAPTER 6: APPLIANCE MANAGEMENT PANEL See “Licensing appliance options” on page 87 for information on enabling LDAP. To change authentication settings, complete the following steps: 1. 2. 3. Click the Settings tab in the AMP. Select the Global - Authentication subcategory. To specify an authentication method, select the check box next to the method in the Authentication Settings area. 4.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Important: Unless otherwise specified, the LDAP default values should be used unless Active Directory has been reconfigured. Modifying the default values may cause LDAP authentication server communication errors. LDAP server parameters Clicking the Server Parameters tab displays the parameters that define LDAP server connection information. The IP Address fields specify the host names or IP addresses of the primary and secondary LDAP servers.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL The appliance performs two different types of queries. Query mode (appliance) is used to authenticate administrators attempting to access the appliance itself. Query mode (device) is used to authenticate users that are attempting to access attached target devices. Additionally, each type of query has three modes that utilize certain types of information to determine whether or not a ServSelect IP Software user has access to an appliance or connected target devices.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected target device for Query Mode (Device). Attribute – A user name, password, and Access Control Attribute query for the appliance user is made to the directory service. The Access Control Attribute is read from the user object (the user account) in Active Directory.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL Figure 6-3. Active Directory - KVM appliance admin • Group – A user name, password, and group query is made to the directory service for an appliance and attached target devices when using Query Mode (Appliance), or for a selected target device when using Query Mode (Device).
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Figure 6-4. Active Directory - Define groups Setting up Active Directory for performing queries Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable authorization level for the ServSelect IP Software user. To set up group queries, complete the following steps: 1. 2. 3. 4. 5. 78 Log into Windows with administrator privileges.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL 6. 7. Add the user names and target device and appliance objects to the groups you created in step 5. Specify the value of any attribute being used to implement the access control attribute.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • 4. 5. 6. To modify a user, select a user name and click the Modify button. The Modify User window opens. Complete one of the following steps: • When adding a user, enter the user name and password to assign to the user and then verify the password by typing it in the Verify Password field. • When modifying a user, change the password, if needed.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL An appliance administrator can specify the lock-out period. A user administrator can unlock only user accounts; an appliance administrator can unlock any type of account. When the security lock-out feature is disabled, no users are locked-out. Disabling security lock-out has no effect on users who are already locked-out. To enable or disable security lock-out, complete the following steps: 1. 2. 3. 4. Click the Settings tab in the AMP. Select the Users category.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE SAM cable eID is listed. If the session is connected to a cascade switch, the SAM cable eID, appliance name, and channel number are listed. The IP address of the remote client connected to this session. • To disconnect a user session, complete the following steps: 1. 2. 3. 4. 5. Click the Status tab in the AMP. Select one or more users sessions to disconnect. Use the Shift or Ctrl key to select multiple user sessions. Click the Disconnect Session button.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL • Click OK to select the keyboard layout. • Click Cancel to return to the AMP without changing the language. 6. Complete one of the following steps: • Click Apply to save any changes without exiting the AMP. • Click OK to save any changes and exit the AMP. • Click Cancel to exit the AMP without saving any changes. All Server Access Modules report in the new language.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 6. 7. 8. 9. 84 actions. The Read and Write strings apply only to SNMP over UDP port 161 and act as passwords that protect access to the appliance. In the Allowable Managers area, specify up to four SNMP management entities to monitor the appliance, or leave this area blank to let any computer to monitor the appliance. To add an allowable manager, complete the following steps: a. Click the Add button. The Allowable Manager window opens. b.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL Managing SNMP traps An SNMP trap is a notification sent by the appliance to a management computer, indicating that an event has occurred in the appliance that can require further attention. You can specify which individual SNMP traps are sent to the management computers by selecting the corresponding check boxes, or you can enable or disable all traps. The KV2116, KV4116, and ServSelect III VM appliance have enterprise traps.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 3. 4. 5. 6. 7. 8. 9. Select the target device from the list that you want to modify. You can only modify one target device at a time. Click Modify. The pop-up window lists the current name of the target device as stored in both the appliance and the client database (not necessarily the same). Type the new name of the target device in the New Name field. Complete one of the following steps: • Click OK to change the target device name.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL 7. the pull-down menu. If the type you are looking for is not available, you can add it using the Add button. For more information, see “Configuring cascade switch connections” on page 87. Click Next. The completion window opens. Click Finish to exit. 6.9 Configuring cascade switch connections The Cascade Switches category displays tiered cascade switch information, including the SAM cable eIDs, cascade switch type, and the port to which each is connected.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE each option available on the KV2116, KV4116, or ServSelect III VM and if the option has been enabled by a license key. To license a KV2116, KV4116, or ServSelect III VM option, complete the following steps: 1. 2. 3. 4. Click the Licensed Options category in the left column in the AMP. Click the Add button on the right side of the window to add a KV2116, KV4116, or ServSelect III VM option. The Enter Key window opens. Type a license key.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL c. Continue with step 2 of this procedure, or click Yes to discard pending (unapplied) changes. 3. The Firmware Upgrade window opens. You can choose to use TFTP or ASMP file transfer. When upgrading a ServSelect III VM appliance, only the TFTP option is available. To use TFP, complete the following steps: a. Select the TFTP Server radio button. b. In the TFTP Server IP Address field, type in the IP address of the TFTP target device where the firmware is installed. c.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 6. Click Close to exit the Upgrade SAM Firmware window. To upgrade SAM cable firmware individually, complete the following steps: 1. 2. 3. 4. 5. 6. 7. Click the Settings tab in the AMP. Click the Versions - Server Access Modules subcategory. To view firmware information, select the SAM cable from the eID pull-down menu list.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL 3. 4. 5. 6. Click Browse and navigate to a location to save the configuration file. The location is listed in the Save To field. Click Save. The Enter Password window opens. Enter a password in the Password field, then repeat the password in the Verify Password field. This password is requested when you restore this database to an appliance. Click OK. The appliance configuration database file is read from the appliance and saved to the selected location.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 3. 4. 5. 6. Click Browse and navigate to a location to save the user database file. The location is listed in the Save To field. Click Save. The Enter Password window opens. Enter a password in the Password field, then repeat the password in the Verify Password field. This password is requested when you restore this database to an appliance. Click OK. The user database file is read from the appliance and saved to a location. Progress messages open.
CHAPTER 6: APPLIANCE MANAGEMENT PANEL 3. 4. 5. Click the box labeled Enable NFS. In the areas provided, enter the configuration information appropriate to your file system. Complete one of the following steps: • Click Apply to save any changes without exiting the AMP. • Click OK to save any changes and exit the AMP. • Click Cancel to exit the AMP without saving any changes.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix A: About the SCPS AMP After you add an SCPS appliance to ServSelect IP Software, you may view and configure unit parameters, view and control active Telnet server sessions and execute a variety of control functions. These operations are accomplished through the SCPS Appliance Management Panel (AMP). The SCPS AMP has three tabs: Settings, Status and Tools, as follows: • •The Settings panel contains categories in the left portion of the panel.
APPENDICES Viewing Global Settings The Global category displays the appliance’s product type and serial number (EID). This information cannot be modified. Configuring Global Network Settings The Global - Network subcategory specifies the appliance’s IP address, subnet mask, gateway and MAC address (read-only). To change global network values: 1. 2. 3. 4. 5. 6. Click the Settings tab in the SCPS AMP. Select the Global - Network subcategory.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 4. In the Terminal Type field, select the terminal emulation type for the CLI port from the pulldown menu. 5. In the Modem Initialization field, enter a 0-64 character string containing the command to set the modem to autoanswer mode. 6. In the Connect Control field, select Enabledor Disabled from the pulldown menu to indicate whether a user may connect to other serial ports from the CLI port. 7.
APPENDICES a. 7. In the IP Address fields, enter the addresses of the RADIUS servers in IP dot notation. These values cannot be loopback addresses or all zeros. b. In the Shared Secret field, enter the 8-24 character strings that will be used to communicate with the RADIUS servers. These values must also be configured on the RADIUS servers; see the RADIUS system administrator or documentation for server-specific configuration information. c. In the Access Rights Id.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Click OK to save any changes and exit the AMP. -orClick Cancel to exit the AMP without saving any changes. To specify session time-out settings: 1. 2. 3. 4. 5. Click the Settings tab in the SCPS AMP. Select the Global - Sessions subcategory. Enable or disable the Enabled checkbox in the Serial session timeout area. If time-out is disabled, a session will not time-out. If session time-out is enabled, specify the time-out value.
APPENDICES a. b. c. d. e. Click the Enable SSH button. The Enable SSH dialog box appears. Select the SSH Authentication Mode from the pulldown menu. If no SSH key exists, the Create new key checkbox will automatically be checked (that is, a new key will be created); you cannot disable it. If an SSH key exists and you wish to create a new key, enable the Create new key checkbox. -orTo use the existing key, disable the Create new key checkbox. Click OK to close the dialog box. SSH is now enabled.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table A.
APPENDICES b. 7. 8. 9. To add access to a server, select a server in the left (No access to) column. Click the Add button. c. To remove access to a server, select a server in the right (Allow access to) column. Click the Remove button. d. Repeat steps b and c until the right (Allow access to) column represents the appropriate server access for this user, and then click OK. To configure a user’s public SSH key: a. Enter a 1-1024 character key in the Key Text field.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 5. 6. Click Yes to confirm the deletion. -orClick No to cancel the deletion. Click Apply to save any changes without exiting the AMP. -orClick OK to save any changes and exit the AMP. -orClick Cancel to exit the AMP without saving any changes. To enable or disable Security Lock-out: 1. 2. 3. 4. Click the Settings tab in the SCPS AMP. Select the Users category. Enable the Enable Lock-outs checkbox.
APPENDICES To disconnect a user session: 1. 2. 3. 4. Click the Status tab in the SCPS AMP. Select one or more sessions to disconnect. Press the Shift key to select multiple sessions. Click the Disconnect Session button. A message prompts you to confirm the disconnect request. Click Yes to disconnect the user(s). -orClick No to cancel the disconnect. Configuring Serial Port Parameters The Ports category lists all configuration parameters for the 8 or 16 ports on the SCPS.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE 13. To change the power on signal, choose a value from the pulldown menu in the Power On Signal field. This value cannot share the same signal as the Flow Control value. 14. Click OK to save the changes locally and exit the dialog box. If any field is invalid, an error message will appear and the focus will be set to the field in error. -orClick Cancel to exit the dialog box without saving changes locally. 15.
APPENDICES d. 5. Click Yes to confirm the copy. -orClick No to cancel the copy. Click Apply to save any changes without exiting the AMP. -orClick OK to save any changes and exit the AMP. -orClick Cancel to exit the AMP without saving any changes. Viewing Port Statistics The Ports - Statistics subcategory displays SCPS port statistics and EIA signal settings, as follows: • The Port and Name columns contain the port’s number and name.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE • • Enter system information and community strings. Indicate which stations may manage the appliance. If you enter one or more allowable managers, only those IP addresses will be able to manage the appliance via SNMP. If you do not enter any allowable managers, the appliance may be managed via SNMP from any IP address. • Indicate which stations (destinations) will receive SNMP traps from the appliance.
APPENDICES To delete an Allowable Manager: a. Select an entry in the Allowable Mangers list, then click the Delete button. You will be prompted to confirm the deletion. b. Click Yes to confirm the deletion. Trap destinations 7. In the Trap Destinations area, specify up to four SNMP trap destinations to which this appliance will send traps. To add a trap destination: a. Click the Add button. The Trap Destination dialog box appears. b. Enter the IP address of the trap destination. c.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Clicking on a connection launches the Serial Console Viewer. You may resynchronize the database on your system with the database on the appliance from this panel. Resynchronizing the server list During the resynchronization process, a warning message will indicate that the database will be updated to match the current configuration in the appliance.
APPENDICES To apply changes to the Settings panel before the upgrade: a. Click No to cancel the appliance firmware upgrade. b. Click Apply. c. Continue with step 2 of this procedure. -orTo discard pending (unapplied) changes, click Yes. 3. The Firmware Upgrade dialog box appears. From the Firmware Type pulldown menu, select the type of firmware to be upgraded. 4. In the TFTP Server IP Address field, enter the IP address of the TFTP server where the firmware is located, in IP dot notation.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Saving a configuration file To save a configuration from an appliance to a file: 1. 2. 3. 4. 5. 6. Click the Tools tab in the SCPS AMP. Click the Save Appliance Configuration button. The Save Appliance Configuration dialog box appears. Click Browse and navigate to a location to save the configuration file. The location appears in the Save To field. Click Save. The Enter Password dialog box appears.
APPENDICES Saving a user database To save a user database from an appliance to a file: 1. 2. 3. 4. 5. 6. Click the Tools tab in the SCPS AMP. Click the Save Appliance User Database button. The Save Appliance User Database dialog box appears. Click Browse and navigate to a location to save the user database file. The location appears in the Save To field. Click Save. The Enter Password dialog box appears. Enter a password in the Password field, then repeat the password in the Verify Password field.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE To Choose an Encryption Method: 1. 2. 3. 4. 5. 6. Click the Servers tab in the ServSelect IP Software Explorer. Double-click on the SCPS server in the Unit list. -orSelect the SCPS server, then click the Connect Serial task button. -orRight-click on the SCPS server. Select Connect Serial from the pop-up menu. -orSelect the SCPS server and press Enter.
APPENDICES Viewing the SCPS Firmware Version You can display the current firmware revision numbers for an SCPS. To view the SCPS appliance firmware revision numbers: 1. 2. Click the Settings tab in the SCPS AMP. Select the Versions category. Configuring the Public SSH Key on SCPS Appliances To configure a user’s public SSH key: 1. 2. 3. Click the Settings tab in the SCPS AMP. Select the Users category. Click Add/Modify to add a new user. - or Select a user in the list and click Modify. 4.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Setting User Access Rights for SCPS Appliances A user can be assigned one of three access levels: user, user administrator or appliance administrator. The user access level allows you to assign individual server access rights to a user. To set user access rights: 1. 2. 3. Click the Settings tab in the SCPS AMP. Select the Users category. Select the appropriate access level from the pulldown menu. If you select User, the Access Rights button appears. a.
APPENDICES Appendix B: Updating ServSelect IP Software For optimal operation of the switching system, make sure that you have the latest version of ServSelect IP Software available from the Black Box Web site. To update ServSelect IP Software, complete the following steps: 3. 4. 5. 6. Go to http://www.blackbox.com and download the update file. Double-click on the installer. The installer determines if a previous version of the software resides on the computer.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix C: Virtual media Virtual media and USB 2.0 constraints The virtual media feature of KV2116, KV4116, and ServSelect III VM appliances enables you to connect to the USB port of an attached computer. With this feature, a user located at the appliance or using the remote software can access a local USB storage device, such as a USB CD drive, diskette drive, or flash drive, from an attached computer.
APPENDICES 3. later BIOS is available that might support booting from a composite USB 2.0 device. If so, update the BIOS and retry. If the target device is not capable of booting from an external USB 2.0 device, try the following methods to remotely boot this target device: • Some BIOS versions provide an option to limit USB speeds. If this option is available to you, change the USB port setting to “USB 1.1” or “Full Speed” mode and try booting again. • Insert a USB 1.1 card and try booting again.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix D: Keyboard and mouse shortcuts This appendix lists the keyboard and mouse shortcuts that can be used in Explorer. Table D.1: Divider pane keyboard and mouse shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has the focus.
APPENDICES Table D.3: Unit list keyboard and mouse operations Operation Description Enter or Return Starts the default action for the selected unit. Up Arrow Deselects current selection and moves selection up one row. Down Arrow Deselects current selection and moves selection down one row. Page Up Deselects current selection and scrolls up one page, then selects the first item on the page. Page Down Deselects current selection and scrolls down one page, then selects the last item on the page.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard may be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use they keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the following table as you would use the advanced keys on a Sun keyboard. Table E.
APPENDICES These key combinations will work with the USB SAM adaptor (if your Sun system comes with a USB port) as well as the Sun SAM adaptor. With the exception of F12, these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix F: Serial Console Viewer Terminal Emulation The Serial Console Viewer supports several terminal emulation modes. This chapter lists the supported terminal emulation control characters and byte sequences for the modes. Encode refers to how the client application processes typed keys. Decode refers to how the client application processes data coming from the server.
APPENDICES Table F.2: VT102 Receive Codes VT102 Receive Code Action Delete Character (DHC) Deletes n characters starting with the character at the current cursor position, and moves all remaining characters left npositions. n spaces are inserted at the right margin. Insert Line (IL) Inserts n lines at the line where the cursor is currently positioned. Lines displayed below the cursor position move down. Lines moved past the bottom margin are lost.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.
APPENDICES Table F.3: VT100 Special Key and Control Keys Keys Hex Code Function Mnemonic Encode/Decode Ctrl+? 1F US Yes/No The following table lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported for all the cursor keys listed. Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE The following table lists the ANSI mode control sequences for VT100 terminal emulation and indicates Black Box encoding/decoding support, where Yes indicates supported and No indicates not supported. Table F.
APPENDICES Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.
APPENDICES Table F.6: VT100 ANSI Mode Control Sequences Control Sequence Definition Encode/Decode Esc [ Pn; Pn R Cursor Position Report No/No Esc [ Pn D Cursor Backward No/Yes Esc [ Pn B Cursor Down No/Yes Esc [ Pn C Cursor Forward No/Yes Esc [ Pn; Pn H Cursor Position No/Yes Esc [ Pn A Cursor Up No/Yes Esc [ Pn c Device Attributes No/No Esc # 8 Screen Alignment Display No/Yes Esc # 3 Double Height Line - Top Half No/No Esc [ Ps;Ps;..
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.
APPENDICES Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.
APPENDICES Table F.7: VT220 Encoding VT220 Keyboard PC Keyboard VT200 KB Byte Sequence Left Arrow Left Arrow ESC [ D Right Arrow Right Arrow ESC [ C Up Arrow Up Arrow ESC [ A Down Arrow Down Arrow ESC [ B Keypad / Keypad / / Keypad * Keypad * * Keypad - Keypad - - Keypad + Keypad + + Keypad . Keypad . . Keypad Ø..9 Keypad Ø..9 Ø..
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.7: VT220 Encoding VT220 Keyboard PC Keyboard VT200 KB Byte Sequence F20 Ctrl - F12 Esc [ 3 4 ~ The following table lists the VT220 terminal emulation decoding. Table F.
APPENDICES Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE VT52 terminal emulation The following table lists the keystroke mapping (encoding) for VT52 terminal emulation. Table F.
APPENDICES VT320 terminal emulation The following table lists keystroke mapping (encoding) for VT320 terminal emulation. Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Table F.11: VT320 Encoding VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence End End Esc [ 5 ~ Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C The following table lists the decoding for VT320 terminal emulation. Table F.
APPENDICES Table F.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix G: Ports used by the software Table G.1 lists the port numbers that the software uses to communicate with certain appliances. This information can be used to configure firewalls to let ServSelect IP Software operate in the networks. Table G.
APPENDICES Appendix H: Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Black Box products, you will find a wide variety of sources available from Black Box to assist you. This appendix contains information about where to go for additional information about Black Box and Black Box products and whom to call for service, if it is necessary.
SERVSELECT IP SOFTWARE INSTALLER/USER GUIDE Appendix I: Notices Trademarks Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc.
INDEX Index A requirements 8 Access levels KV2116 and KV4116 appliances 71 C SAM cables AMP adding 16, 84 about 55 upgrading firmware individually 89 accessing 18, 55 upgrading firmware simultaneously 88 changing global network values 56 changing global session values 60 exiting 56 viewing information 76, 82 Components of ServSelect IP Software 2 Connection managing user sessions 75 rebooting the appliances 89 multiple connections 4 Credentials resynchronizing the device list 82 upgradin
SERVSELECT IP SOFTWARE Installation and User’s Guide changing the view on startup 25 ServSelect IP Software local database 29 DCHP (KV2116 and KV4116 appliances) 56 keyboard and mouse shortcuts 96 Department window features 13 deleting 28 renaming 29 specifying in properties 21 Devices F Features and benefits 1 Firmware displaying KV2116 and KV4116 appliances and SAM cable version numbers 86 accessing 19 assigning 27 upgrading SAM cables individually 89 auto searching in Unit list 20 upgradi
Index 145 adjusting options 45 IP address aligning cursor 42 changing for KV2116 and KV4116 appliances 56 changing cursor settting 45 realigning 46 K setting encryption level 60 Keyboard setting scaling 46 configuring encryption level for KV2116 and KV4116 appliances 60 Mouse shortcuts in Explorer 96 shortcuts in Explorer 96 Multiple connections 4 N L LAN speed (KV2116 and KV4116 appliances) 56 Network settings KV2116 and KV4116 appliances 56 LDAP Active Directory 63, 70 authentication 63
SERVSELECT IP SOFTWARE Installation and User’s Guide changing for KV2116 and KV4116 appliances 56 installation on 8 launching on 10 supported operating systems 7 uninstalling on 9 Requirements virtual media 50 Resynchronization 82 T Time-out values Video Viewer sessions 60 Type deleting 28 S renaming 29 Scaling (Video Viewer) specifying in properties for devices 21 enabling automatic or manual 43 setting for mouse 46 Scan mode (Video Viewer) U User accounts (KV2116 and KV4116 appliances) about
Index 147 changing session time-out value 60 locking to KVM session 51 closing a session 32 mapped drive access mode 52 enabling automatic/manual scaling 43 mapping drives 52 enabling/disabling DirectDraw 25 requirements 50 enabling/disabling full screen mode 43 reserved sessions 50 macros 48 resetting USB devices on the target device 53 preempting local user 36 session settings 51 refreshing the screen 42 sharing and preemption considerations 50 See also Macros, Mouse and Scan mode unmap
NOTES 148
