IC502A 2-Port USB 3.0 Fiber Extender Easily extend SuperSpeed USB 3.0 signals up to BLACK BOX 330 feet (100 meters) over fiber. ® Customer Support Information IC502A Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.
Trademarks Used in this Manual/FCC and IC RFI Statement Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Mac OS X is a registered trademark of Apple Computer, Inc. Intel is a registered trademark of Intel Corporation. Windows is a registered trademark of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds. Any other trademarks mentioned in this manual are acknowledged to be the property of their respective owners.
NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Table of Contents Table of Contents 1. Specifications........................................................................................................................................................................5 2. Overview ...........................................................................................................................................................................6 2.1 Introduction....................................................................................
Chapter 1: Specifications 1. Specifications Table 1-1. Technical Specifications Approvals EMC: FCC Class B, CE Class B, Machine vision: AIA USB3 Vision, Environmental: RoHS2 (CE) Current 900 mA available to USB device at remote extender unit for each USB port. Device Supports USB 3.0 devices with up to 5 Gbps throughput. NOTE: IC502A is NOT backward compatible with USB 2.0/1.1. IC502A Distance USB 3.0 extension using OM2 multimode fiber: Up to 165 ft. (50 m) for storage or cameras; USB 3.
Chapter 2: Overview 2. Overview 2.1 Introduction Extend USB signals as far as 330 feet (100 meters) to two remote USB 3.0 devices using secure, interference-free fiber cabling. The 2-Port USB 3.0 Fiber Extender uses multimode fiber optic cabling to extend device signals to remote areas of your factory, office, or security monitoring application. Compatible with the USB 3.0 or “SuperSpeed USB" standard, the extender boasts speeds up to 5 Gbps, about ten times that of USB 2.0.
Chapter 2: Overview 2.4 Hardware Description Figures 2-1 and 2-2 show the front and back panels of the Local Extender Unit. Table 2-1 describes the local extender components. Figures 2-3 and 2-4 show the front and back panels of the Remote Extender Unit. Table 2-2 describes the remote extender components. 2.4.1 Local Extender The local extender connects to the host computer using the supplied USB 3.0 A–B cable. Figure 2-1. Front panel of the local extender. Figure 2-2. Back panel of the local extender.
Chapter 2: Overview 2.4.2 Remote Extender The remote extender provides two downstream Type A ports to connect up to two USB 3.0 devices directly. The remote extender is powered by an external AC adapter and can supply up to 900 mA to each USB port. Figure 2-3. Front panel of the remote extender. Figure 2-4. Back panel of the remote extender. Figure 2-4. Back panel of the remote extender. Table 2-2. Remote Extender components. Item Component Description 1 (2) USB 3.
Chapter 2: Overview 2.5 Typical Application Figure 2-5 shows a typical installation of the extender. USB 3.0 up to 330 feet (100 m) over multimode fiber Local Extender Computer and monitor Remote Extender USB 3.0 camera Assembly line Figure 2-5. Sample installation. NOTE: The power supply is required to be connected at the remote location, but a second power supply can also be connected at the local unit when the PC doesn’t supply enough power.
Chapter 3: Installation 3. Installation 3.1 Requirements To complete installation of the IC502A, you will also require the following items that are not included with the product: • USB 3.0 compatible computer (host computer) with a USB 3.0 compliant operating system. • USB 3.0 compatible device. • Two-strand 50-/125-μm multimode fiber (MMF) optic cable with duplex LC connectors.
Chapter 3: Installation Figure 3-1. Control panel screen. Figure 3-2. Power options selected. For each of the plans listed: a. Click on Change Plan Settings.
Chapter 3: Installation Figure 3-3. Change settings screen. 2. Select “Never” for “Put the computer to sleep” for all the configurations presented. a. Click “Change advanced power settings.” Figure 3-4. Change advanced power settings screen. Page 12 724-746-5500 | blackbox.
Chapter 3: Installation b. Expand “USB settings.” c. Expand “USB selective suspend setting.” 3. Select “Disabled.” Figure 3-5. USB selective suspend setting.
Chapter 3: Installation OS X To disable “suspend” settings on your computer: 1. Open “System Preferences,” and select “Energy Saver.” Figure 3-6. System Preferences icon. Figure 3-7. System Preferences screen, Energy Saver selected. Page 14 724-746-5500 | blackbox.
Chapter 3: Installation 2. For both Battery and Power Adapter power settings, move slider bar to “Never” for “Computer Sleep.” Figure 3-8. Battery and power adapter settings. 3. In the popup warning window, click “OK.” Figure 3-9. Popup warning window.
Chapter 3: Installation 3.4 Connecting a USB 3.0 Device 1. Install any software required to operate the USB device(s). Refer to the documentation for the USB device(s). 2. Connect the USB device to the device port on the Remote Extender. If you are using a USB3 Vision compliant locking USB cable, then you can use the locking knobs to lock the cable to the port on the Remote Extender. Figure 3-10. USB device connection. 3. Check that the device is detected and installed properly in the operating system.
Chapter 3: Installation 3.7 Checking the Installation 1. On the Local and Remote Extenders, check that the Power, Status, and Host LEDs are on and solid. If the Host or Status LEDs are permanently off, then the cabling between the Local and Remote Extender may not be installed properly or is defective. 2. For Windows® users, open “Device Manager” to confirm that the IC502A has installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the + sign.
Chapter 3: Installation 3.8 Compatibility The IC502A complies with the USB 3.0 specification. However, Black Box Corporation does not guarantee that all USB 3.0 devices are compatible with the IC502A, because there are a number of different configurations that may impact the operation of USB 3.0 devices over extended distances. CAUTION: The IC502A supports only USB 3.0 devices. USB 2.0 and 1.1 devices will not function through this extender. Page 18 724-746-5500 | blackbox.
Chapter 4: Troubleshooting 4. Troubleshooting 4.1 Troubleshooting Tips The following section provides troubleshooting tips. The topics are arranged in the order in which they should be executed, in most situations. If you are unable to resolve the problem after following these instructions, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com for further assistance. Problem: All LEDs on the Local Extender are off.
Chapter 4: Troubleshooting Problem: Status LED is off on one or both units. Cause(s): 1. The computer went into suspend, hibernate, or sleep mode. 2. The computer tried to suspend the USB 3.0 port that the Local Extender is connected to. Solution(s): 1. Power cycle the Remote Extender and the devices connected to the Remote Extender. 2. Power cycle the Local and Remote Extenders, and the devices connected to the REX. 3. Follow the steps in “Preparing Your Computer” in Section 3.3.
Chapter 4: Troubleshooting Problem: All LEDs on both the Local and Remote Extenders are on, but the USB device does not operate correctly or is detected as an “Unknown Device” in the operating system. Cause(s): 1. The USB device is malfunctioning. 2. The computer does not recognize the USB device. 3. The application software for the device is not operating. 4. The IC502A is malfunctioning. Solution(s): 1. Disconnect the IC502A from the computer. 2.
Appendix: Technical Glossary Appendix. Technical Glossary A.1 USB Connectors USB cables have two classes of connectors. The Type A connectors are used to connect the cable from a USB device to a Type A port on a computer or hub. The Type B connectors are used to attach the USB cable from a USB host to a USB device or hub. There are full-sized, mini, and micro variants of both type A and B connectors. USB 3.0 introduces changes to the connectors. USB 3.0 and USB 2.
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