User guide

SERVSWITCH DTX5000/5002 USER GUIDE
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1. Activate the serial menu as described in “Accessing the serial menu” on page 42.
2. Choose option 1 to access the receiver menu.
3. You will be prompted to enter your current password.
4. Type ?????? (six question marks) and press Enter. The serial menu will generate
a code and display it to you. The code is a 16 character hex sequence. The serial
menu will also prompt you to enter a Key.
Figure 4-25. Password Reset Mode
5. Contact Black Box Technical Support to obtain the Key. The Technical Support
Specialist will ask you for the 16 character hex code. Read out the code exactly as it
appears on the serial menu. The Technical Support Specialist will now give you
another 16 character hex sequence.
6. In the serial menu at the Key prompt, type the 16 character hex sequence provided to
you by Black Box Technical Support. Press Enter.
7. The default password is now active.
For information on how to change your password, see “Authentication for the receiver” on
page 52.
Authentication for the transmitter
You can change the password settings for the transmitter through the serial menu using the
Transmitter Security Configuration Menu.
To access the Transmitter Security Configuration Menu:
1. Activate the serial menu as described in “Accessing the serial menu” on page 42.
2. Choose option 2 to access the transmitter menu. If the password option is enabled,
you will be prompted for a password. See
“Authentication” on page 52.
3. Type the password and press Enter. The Transmitter Main Menu will appear.