Specifications

Chapter 9 Managing User Accounts
Usernames may contain up to 256 characters. Usernames may or may not be case sensitive, depending
on the requirements of the external authentication server.
• To find the user, enable the Find user on external authentication service radio button. The Select User from
External Authentication Service window will open.
If the list of users contains more than 5000 entries, a message will indicate that not all items are
displayed. You may filter the list by using the Filter button and the adjacent text field. Specifying a
username in the text field will return all valid matches. If filtering on another item (such as full name), you
must include a wildcard.
Select one or more users from the list, then click Next.
6. Assign the user to user groups from the Available Groups list, which includes all built-in and user-defined groups.
Select one or more groups and click Add. The group names will move to the Member Of list, and the new user(s) will
be added to those groups. Click Next.
7. Click Finish. The user(s) have been added.
The DTX 5000-CTL Management Appliance obtains external group membership and external user information when a
user logs in. If a user’s group membership changes or the user is deleted externally, the DTX 5000-CTL Management
Appliance will not see those changes until the next time that user logs in.
9.3 Deleting User Accounts
To delete one or more user accounts:
1. Click the Users tab.
2. Click the checkbox to the left of the username(s). To delete all users on the page, click the checkbox to the left of
User Name at the top of the list.
3. Click Delete. A confirmation dialog box will appear.
4. Confirm or cancel the deletion.
9.4 Unlocking User Accounts
If lock-out settings have been specified for the DTX Control internal authentication service and a user exceeds these
settings, the user will not be allowed to attempt another log in until a certain amount of time has passed. Users that have
been locked out will appear with a lock next to their name in the User Accounts window and Locked will appear in the
Status column.
User administrators or administrators may manually unlock the user accounts.
To unlock one or more user accounts:
1. Click the Users tab.
2. In a User Accounts window, click the checkbox to the left of the username(s).
3. Click Unlock.
9.5 Resetting a User Account Password
A DTX Control administrator or user administrator may reset a user’s password. When a password is reset, the user will
be required to login by typing password as their password, then enter and verify a new password for their account the next
time they start a DTX Control session.
To reset a user account password:
1. Click the Users tab.
Page 78 724-746-5500 | blackbox.com