JULY 2002 IC135A IC1001A IC1000A IC1002A USB Directors RS-232 ctor Dire RS-232 USDBual Port USB EM SYSTUS STAT → ctor Dire S-232 US→B8-Port R USB EM SYSTUS STAT CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.
FCC/IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This device complies with the requirements of the Code of Federal Regulations listed below: FCC Title 47 CFR, Part 15 Class B for a digital device. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that might cause undesired operation. Class B Digital Device.
USB DIRECTORS RS-232 Warning: Connecting a non-shielded interface cable to this device will invalidate this device’s FCC Certification. This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.
NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
USB DIRECTORS RS-232 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13.
TRADEMARKS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the Corporation. logo are registered trademarks of Black Box Pentium is a registered trademark of Intel Corporation. Microsoft, Windows, Windows CE, Windows Me, and Windows NT are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UL is a registered trademark of Underwriters Laboratories Incorporated.
USB DIRECTORS RS-232 Contents Chapter Page 1. Specifications ......................................................................... 8 2. Introduction ........................................................................ 2.1 Overview ...................................................................... 2.2 The Complete Package .............................................. 2.3 Features ....................................................................... 11 11 12 12 3. Installation ........
TABLE OF CONTENTS Chapter 5. Page Troubleshooting .................................................................. 5.1 Using USB with Windows 95 ...................................... 5.1.1 Checking for USB Hardware ............................ 5.1.2 Determining the Level of USB Support .......... 5.1.3 Checking for Full USB Support in the Device Manager .............................................. 5.1.4 Determining Why Support Is Not Present ....... 5.2 Calling Black Box .............................
USB DIRECTORS RS-232 1. Specifications System Requirements: Pentium® class CPU with at least 16 MB RAM and at least one available USB type A (downstream) port, running Windows 95 (at least OSR2), 98, 98 SE, 2000, Windows CE, Windows Me, or Windows NT Compliance: EMI/RFI: CE (EN 55022, EN 55024) Class B, FCC Part 15 Subpart B Class B, IC Class/classe B; Safety: UL® 1950 (3rd. ed.), CSA No. 950, IEC 950, EN 60950 Interfaces: Universal Serial Bus v1.1 (can be attached to USB 2.
CHAPTER 1: Specifications Indicators: IC1000A: None; IC1001A, IC1002A, IC135A: (1) Front-mounted tricolor LED Connectors: All models: (1) USB Type B female (front-mounted on IC1001A, rear-mounted on other models); Rear-mounted DB9 male for RS-232: IC1000A: (1); IC1001A: (2); IC135A: (4); IC1002A: (8) Temperature Tolerance: 32 to 104°F (0 to 40°C) Humidity Tolerance: Up to 95% noncondensing Power: USB-bus-powered, consumes less than 200 mA at full operating speed Size: IC1000A: 0.8"H x 1.75"W x 3"D (2 x 4.
USB DIRECTORS RS-232 Weight: IC1000A: 1.6 oz. (45 g); IC1001A: 12 oz. (340 g); IC1002A, IC135A: 1 lb. (0.
CHAPTER 2: Introduction 2. Introduction 2.1 Overview The USB Directors RS-232 are intelligent expansion modules that connect to a PC or server running Microsoft® Windows® 95, 98, 98 SE, or 2000, Windows CE®, Windows Me®, or Windows NT® 4.0 through the Universal Serial Bus (USB), providing easy, high-speed serial connectivity to equipment that uses the standard RS-232 serial interface, including modems, printers, point-of-sale (POS) terminals, and industrial-control devices.
USB DIRECTORS RS-232 2.2 The Complete Package In addition to the USB Director RS-232, you should have received: • (1) 1-m (3.3-ft.) USB cable. • (1) CD with driver and utility software. • This manual. If anything is missing or damaged, please contact Black Box immediately at 724-746-5500. 2.3 Features Some of the useful features of the USB Director RS-232: • Lets you add one or more extra high-speed serial ports to your PC or server in seconds.
CHAPTER 3: Installation 3. Installation 3.1 Installing the Hardware Plug the Type A end of the included 1-m (3.3-ft.) USB cable into the USB port located in the back of your PC or into an available USB port on a standard USB hub or USB switch. Plug the Type B end of the USB cable into the back of the USB Director RS-232. Figure 3-1 shows the two male connectors and their respective female receptacles. Type A Female Male Type B Figure 3-1. USB connectors.
USB DIRECTORS RS-232 Plug your RS-232 device(s), or the cables running to them (not included), into the USB Director RS-232’s DB9 male serial connector(s). Any device or cable that can be attached directly to a DB9 serial port on a PC can be attached to the DB9 connector(s) on a USB Director RS-232. If the USB Director RS-232’s software drivers are not already installed, proceed to the next section.
CHAPTER 3: Installation 3.2 Installing the Software Drivers These installation instructions are for installing the USB Director RS-232 software from CD. NT users will not be prompted and will need to locate the driver by doubleclicking on their CD-ROM drive. In either case, you will not need to specify a directory. 3.2.1 WINDOWS 95 If you haven’t already done so, follow the hardwareinstallation instructions described in Section 3.1.
USB DIRECTORS RS-232 3. When the Select Other Location dialog box appears, type “X:\Win95” (where “X” is the drive letter of your CD-ROM drive) and click “OK.” 4. Confirm that Windows has found the correct driver location and click “Finish.” 5. When Windows prompts you for the driver disk, click “OK.” 6. At the next Windows prompt, type “X:\Win95” (where “X” is the drive letter of your CD-ROM drive) and click “OK”.
CHAPTER 3: Installation 2. If you haven’t already done so, follow the hardware-installation instructions in Section 3.1. After connecting the USB cable, the Add New Hardware Wizard should appear. Click “Next.” 3. Select “Search for the best driver for your device” and click “Next.” 4. Select “Specify a location” and type in “X:\Win98” (where “X” is the drive letter of your CD-ROM drive). Then click “Next.” 5. Confirm that Windows is pointing to X:\Win98 (where “X” is the drive letter of your CD-ROM drive).
USB DIRECTORS RS-232 3.2.3 WINDOWS NT Because Microsoft does not support USB in NT4.0, we supply a USB stack that will be installed along with the necessary drivers. NOTE You must install the drivers using an account that has administrative privileges! To install the USB stack and USB Director RS-232 drivers, either: 1a. Insert the Black Box driver CD in your CD-ROM drive. 2a. When the “welcome” dialog box appears, click the “Install Driver” button. or 1b. From the Start menu, select “Run.” 2b.
CHAPTER 3: Installation Once the driver installation program has begun, follow the on-screen instructions. 3a. If you are installing drivers for the first time: An Information dialog box informs you that the installation was successful. After clicking “OK,” the installation is complete. 3b. If you are replacing version 1.14 or later: Follow the on-screen instructions. Note that before beginning the installation of the drivers, all applications with open ports must be closed and all USB devices unplugged.
USB DIRECTORS RS-232 If you haven’t already done so, follow the hardwareinstallation instructions in Section 3.1. When that’s finished, your new communication ports, numbered sequentially following the existing ports in your system, are ready. (Note that because Windows NT 4.0 is not Plug-and-Play, you will not see a pop-up dialog box indicating that new hardware has been found. You may verify correct installation with the Edgeport Utility or USB Status Utility. See Sections 4.2.2 and 4.
CHAPTER 3: Installation 5. Select “Specify a location” and click “Next.” 6. Type in “X:\Win2k” (where “X” is the drive letter of your CD-ROM drive)and click “OK.” 7. Confirm that Windows is pointing to X:\Win2k (where “X” is the drive letter of your CD-ROM drive). Then click “Next.” NOTE Drivers installed from the CD have received “Designed for Windows 2000” certification. Drivers downloaded from our Web site or FTP might be pending certification.
USB DIRECTORS RS-232 4. Operation Once you finish installing the hardware and software of the USB Director RS-232, it will operate continuously without requiring further intervention on your part. 4.1 Interpreting the LED (IC135A, IC1001A, and IC1002A Only) The IC135A, IC1001A, and IC1002A models have a tricolor STATUS LED that tells you various things about how the unit is operating: • It lights red to indicate a loss of USB communication with the host.
CHAPTER 4: Operation • It lights green to indicate that the USB Director RS-232’s serial ports are successfully set up and the unit is operating normally, but there’s not currently any data activity. 4.2 Using the Edgeport Utility Program 4.2.1 FOR ALL WINDOWS VERSIONS EXCEPT WINDOWS NT The CD also contains a USB Director RS-232 configuration utility program called “Edgeport” that allows you to manage various resources of your USB Director RS-232.
USB DIRECTORS RS-232 2. Allows you to configure how COM ports will be assigned. The driver supports COM-port number assignment in two ways: 1. Assigning COM ports based on units’ serial numbers. This is the default setting. In this mode, the driver uses the serial number of each unit to uniquely identify it, and the COM-port assignments for a given unit are based on its serial number. No matter which physical USB port a unit is plugged into, it will maintain its assigned COMport numbers. 2.
CHAPTER 4: Operation When using this mode, units are identified not by their serial number, but by a 2- to 7- digit number that identifies which USB port they are plugged into. After changing this setting, you will need to reboot before the change takes effect. 4.2.2 FOR WINDOWS NT From the Start menu, select Programs, then Edgeport Utilities, then Edgeport Configuration Utility. The USB Director RS-232 Properties dialog box contains the same functions described in Section 4.2.1.
USB DIRECTORS RS-232 5. Troubleshooting 5.1 Using USB with Windows 95 If you’re having difficulty installing or operating your USB Director RS-232 in a Windows 95 system, check the revision level of your copy of Windows 95. If you are using Windows 95 OSR2.1 or above, take the steps described in Sections 5.1.1 through 5.1.4. If not, you will need to upgrade to a more recent version of Windows. 5.1.
CHAPTER 5: Troubleshooting After installing USB Support from your Microsoft Windows 95 OEM system disk, check your Device Manager again. If the two devices are not present or Windows Plug & Play does not autodetect the USB Director RS-232, try the following: 1. If only the host controller is listed in the Device Manager, delete it from the Device Manager and reboot. 2.
USB DIRECTORS RS-232 5.1.2 DETERMINING THE LEVEL OF USB SUPPORT If you have an earlier version of Windows 95 than OSR2.1, you will need to upgrade to a more recent version of Windows. Otherwise, to determine if your system supports USB, take the following steps: 1. Insert the Black Box driver CD into your CD-ROM drive. 2. In the START menu, select RUN. 3. Type “X:\Win95\usbready” (where “X” is the drive letter of your CD-ROM drive). One of two USB System Checker dialog boxes will appear.
CHAPTER 5: Troubleshooting 5.1.3 CHECKING FOR FULL USB SUPPORT IN THE DEVICE MANAGER To determine whether the Windows 95 Device Manager fully supports USB, take the following steps: 1. From the main desktop area of Windows, rightclick on the My Computer icon and choose Properties to open the System Properties window. 2. Click once on the Device Manager tab to view a listing of installed hardware devices. 3.
USB DIRECTORS RS-232 If you do not see one or both of these devices, go on to Section 5.1.4. 5.1.4 DETERMINING WHY SUPPORT IS NOT PRESENT The DETAILS button in the USBREADY program (see Section 5.1.2) can help you determine what is preventing USB support. Click on the DETAILS button and wait for the results. If the USB Class Host Controller window reads, “No USB Host Controller Found,” then the necessary hardware, a USB Host Controller, has not been detected.
CHAPTER 5: Troubleshooting If the Test Results Details dialog box shows Windows 95 version 4.0.950 or 4.0.950a, these Windows 95 versions do not support the upgrade path to USB. Unfortunately, Microsoft has not provided an upgrade path to OSR2 from earlier of these versions of Windows. OSR2 must be preinstalled by your PC vendor. Contact your PC vendor for more information.
USB DIRECTORS RS-232 5.2 Calling Black Box If your USB Director RS-232 seems to be malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Call Black Box Technical Support at 724-746-5500; the problem might be solvable over the phone. Before you call, make a record of the history of the problem.
CHAPTER 5: Troubleshooting 5.3 Shipping and Packaging If you need to transport or ship your USB Director RS-232: • Package it carefully. We recommend that you use the original container. • If the shipping is return- or repair-related, include everything you received with the unit when you pack it. Contact Black Box to get a Return Authorization (RA) number.
USB DIRECTORS RS-232 SOFTWARE RESTRICTIONS If the USB Director RS-232’s software is being used by the U.S. government: Use, duplication, or disclosure by the government is subject to the restrictions set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause of DFARS 52.277-7013. If the USB Director RS-232’s software is being used by a person or organization not affiliated with the U.S. government: These programs are supplied under a license.
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