User`s manual

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724-746-5500 | blackbox.com Page 157
12.2 Statistics
The Statistics report provides a snapshot of the status, current traffic, and other activities and
operations of your console server:
 Select the Status: Statistics
 You can find detailed statistics reports by selecting the various submenus.
12.3 Support Reports
The Support Report provides useful status information that will assist the Black Box Technical Support
team to solve any problems you may experience with your console server.
If you do experience a problem and have to contact tech support, make sure you include the Support
Report with your email support request. The Support Report is generated when the issue is occurring,
and is attached in plain text format.