User Manual Edition: 2011-01-19 ServSwitch TC Model: ACX1004 ACX1008 Black Box Deutschland GmbH Ludwigstrasse 45 b 85399 Hallbergmoos techsupp@black-box.de www.blackbox.de Tel.
ServSwitch TC Copyright © 2011. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners. Disclaimer While every precaution has been taken during preparation of this manual, the manufacturer assumes no liability for errors or omissions.
Contents Contents 1 About This Manual ....................................................................... 5 1.1 Scope .................................................................................. 5 1.2 Validity ................................................................................ 5 1.3 Cautions and Notes ............................................................ 5 2 Safety Instructions ....................................................................... 6 3 Description ..
ServSwitch TC 7 Specifications ............................................................................. 20 7.1 7.2 Interfaces .......................................................................... 20 7.1.1 USB-HID ............................................................. 20 7.1.2 RJ10 / 4P4C........................................................ 21 Supported Peripherals ...................................................... 21 7.2.1 8 7.3 Connector Pinouts ...........................
About This Manual 1 About This Manual 1.1 Scope This manual describes how to install your ServSwitch TC, how to operate it and how to perform trouble shooting. 1.2 Validity This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices. 1.
ServSwitch TC 2 Safety Instructions To ensure reliable and safe long-term operation of your ServSwitch TC please note the following guidelines: Installation Only use in dry, indoor environments. The ServSwitch TC and the power supply units can get warm. Do not situate them in an enclosed space without any airflow. Do not place the power supply directly on top of the device. Do not obscure ventilation holes.
Description 3 Description 3.1 Application The ServSwitch TC is used to handle several sources (computer, CPU, KVM Extender CON Units) and several monitors with one keyboard and mouse set only. The ServSwitch TC is especially suitable for use with KVM switches and KVM extenders of the ServSwitch TC family. 3.2 System Overview The ServSwitch TC is connected to the sources (computer, CPU, KVM extender CON Units) by using the included cables. Keyboard and mouse are also connected to the device.
ServSwitch TC 1 2 1 Sources (computer, CPU, KVM Extender CON Units) 2 ServSwitch TC 3 Keyboard, mouse 3 See Chapter 4.3, Page 15 for installation examples.
Description 3.3 3.4 3.5 Product Range Model Description ACX1004 ServSwitch TC 4 Port ACX1008 ServSwitch TC 8 Port Upgrade Kits Model Description ACS2209A-RMK 19"/1U rack mount kit to mount up to 2 devices ACS4001A-DRM Mounting plate to mount by snap on Accessories Model Description ACS1009A-4A International power supply 100..
ServSwitch TC 3.6 Device Views 3.6.
Description 3.6.
ServSwitch TC 3.7 Status LEDs The ServSwitch TC is fitted with a multi color LED on both sides for indication of connection status: 1 2 Front View Pos.
Description 6 7 8 9 1 2 3 4 5 Rear View Pos.
ServSwitch TC 4 Installation 4.1 Package Contents Your extender package contains the following items: 5VDC international power supply unit German power cord Quick Setup 4x USB cable (1.8 m, type A to type B) Additional content for ACX1008: 4x USB cable (1.8 m, type A to type B) If anything is missing, contact your dealer. 4.2 System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup.
Installation 4.3 Example Applications This section illustrates typical installations of the ServSwitch TC: 1 2 3 4 ServSwitch TC (Direct CPU connection) 1 Source (computer, CPU) 2 Switch button (see Chapter 5.
ServSwitch TC 1 2 3 4 5 ServSwitch TC (In combination with ServSwitch DKM) 16 1 ServSwitch DKM 2 CON Units 3 Monitor LEDs (see Chapter 5.
Configuration 5 Configuration 5.1 Command Mode The ServSwitch TC has a Command Mode that allows several functions via keyboard command during normal use. To enter Command Mode use a 'Hot Key' sequence and to exit Command Mode, press . While in Command Mode, the LEDs Shift and Scroll on the console keyboard will flash. In Command Mode normal keyboard and mouse operation will cease. Only selected keyboard commands are available.
ServSwitch TC In a KVM switch configuration, choose different 'Hot Keys' for the KVM Extender and the ServSwitch TC ServSwitch TC. 5.2 External Display (optional) The ServSwitch TC has a RJ10 interface at each USB-HID port for CPUs (see Chapter 7.1.2, Page 21). It provides the current status of the port, e.g. for control of a status LED. 5.3 External Control (optional) The ServSwitch TC has a RJ10 interface at each USB-HID port for CPUs (see Chapter 7.1.2, Page 21).
Operation 6 Operation 6.1 Switching a Source 6.1.1 Switching via Keyboard From your console, you can switch via keyboard sequence between different monitors. 1. Open Command Mode with the 'Hot Key' (see Chapter 5.1, Page 17). 2. Enter the number of the specific source or monitor and confirm with . At the same time Command Mode is closed and the keyboard LEDs return to previous status. Keyboard and mouse are connected to the specified source or monitor. 6.1.
ServSwitch TC 7 Specifications 7.1 Interfaces 7.1.1 USB-HID Our devices with an USB-HID interface support a maximum of two devices compliant with the USB-HID protocol. Each USB-HID port provides a maximum current of 100 mA. Keyboard Compatible with most USB keyboards. Certain keyboards with additional functions may require custom firmware to operate. Keyboards with an integral USB Hub (Mac keyboards e.g.) are also supported. Mouse Compatible with most 2-button, 3-button and scroll mice.
Specifications 7.1.2 RJ10 / 4P4C This interface is used to establish a customer specific communication with the ServSwitch TC. External Status LED For control of an external Status LED to show the status of the respective port, please proceed as follows: Connect the anode of your LED with pin 1 and the cathode with pin 2. Use a suitable series resistor that you connect in series. The interface supplies 3.3 V output voltage with 15 mA max.
ServSwitch TC 7.3 Connector Pinouts Connector USB Type B Picture 21 34 Pin Signal Color 1 VCC (+5VDC) Red 2 Data – White 3 Data + Green 4 GND Black Pin Signal Color 1 VCC (+5VDC) Red 2 Data – White Connector USB Type A Picture 1 2 3 4 3 Data + Green 4 GND Black Pin Signal Color 1 VCC (+5VDC) Red 2 Data – White Connector Mini USB Type B Picture 1....5 3 Data + Green 4 n.c. – 5 GND Black RJ10 / 4P4C Picture 1..
Specifications Power Supply Picture 7.4 7.5 7.6 7.7 Pin Signal Inside VCC (+5VDC) Outside GND Power Supply Voltage 5 VDC Power Requirement ACX1004: max. 500 mA ACX1008: max. 700 mA Environmental Conditions Operating Temperature 41 to 113°F (5 to 45°C) Storage Temperature –13 to 140°F (–25 to 60°C) Relative Humidity Max. 80% non-condensing Size ServSwitch TC 209 x 143 x 42 mm (8.2" x 5.6" x 1.7") Shipping Box 280 x 180 x 130 mm (11.0" x 7.1" x 5.
ServSwitch TC 8 Troubleshooting 8.1 USB-HID Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command Shift and Scroll Mode are flashing Press to leave Command Mode. USB device without function No USB-HID device Connect USB-HID device. USB-HID device is not supported Check compatibility. Contact dealer if necessary.
Technical Support 9 Technical Support Prior to contacting support please ensure you have read this manual, and then installed and set-up your ServSwitch TC as recommended. 9.1 Support Checklist To efficiently handle your request it is necessary to complete our checklist for support and problem cases (Blackbox Tech Support). Keep the following information available before you call: 9.
ServSwitch TC 10 Regulatory and Standards Compliance 10.
Regulatory and Standards Compliance 10.2 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
ServSwitch TC 11 Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation Cat X Any Cat 5e (Cat 6, Cat 7) cable CGA The Color Graphics Adapter (CGA) is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels.
Glossary Term Explanation EGA The Enhanced Graphics Adapter (EGA) is an old analog graphic standard, introduced by IBM in 1984. A D-Sub 9 connector is used for connection. FBAS The analog color video baseband signal (FBAS) is also called Composite Video and it is part of the PAL TV standard.
ServSwitch TC 30 Term Explanation USB-HID USB-HID devices (Human Interface Device) allow for data input. There is no need for a special driver during installation; "New USB-HID device found" is reported. Typical HID devices include keyboards, mice, graphics tablets and touch screens. Storage, video and audio devices are not HID. VGA Video Graphics Array (VGA) is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262,144 colors.
