® ® NETWORK SERVICES ACU5800A Wizard DP Extender A high performance KVM extender that can transmit up to two high resolution DisplayPort video streams plus high speed USB and digital/ analog audio . Allows you to position your critical computing hardware in a secure and temperature controlled environment while maintaining the user desktop experience. Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
Wizard DP Extender Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds. Windows is a registered trademark of Microsoft Corporation. NetWare is a registered trademark of Novell, Inc. Sun is a trademark of Sun Microsystems, Inc. Unix is a registered trademark of UNIX System Laboratories, Inc.
FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
Wizard DP Extender Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. T odas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Table of Contents Contents 1. Specifications............................................................................................................................................................................... 6 2. Introduction................................................................................................................................................................................ 7 2.1 Video support..............................................................................
Wizard DP Extender 1. Specifications Casing (w x h x d): 198mm (7.92”) x 44mm (1.76”) x 120mm (4.8”) Construction: 1U compact case, robust metal design Weight: 0.75kg (1.65lbs) Mount kits: Rack mount - single or dual units per 1U slot. VESA monitor / wall mount chassis. Power to adapter: 100-240VAC 50/60Hz, 0.8A, Power to unit: 5VDC 20W Operating temp: 0ºC to 40ºC (32ºF to 104ºF) Approvals: CE, FCC Page 6 724-746-5500 | blackbox.
Chapter 2: Overview 2. Introduction Thank you for choosing the Black Box Wizard DP Extender, a high performance DisplayPort KVM (Keyboard, Video, Mouse) extender that enables you to locate your critical computing hardware in a secure and temperature controlled environment, away from the user work station, whilst maintaining the same user desktop experience. Using either one or two CATx cable links you can achieve separation distances of up to 150 meters/492 feet between the transmitter and receiver units.
Wizard DP Extender 2.1 Video support Wizard DP Extender works hard to transfer the highest possible video bandwidth between the transmitter and receiver units. To allow for the differing grades of CATx links used to join the transmitter and receiver, Wizard DP Extender periodically checks the quality of link A (the primary cable joining the transmitter and receiver). In this way it can accurately determine which of two video transfer modes can be supported.
Chapter 2: Overview 2.1.1 EDID management Wizard DP Extender intelligently manages the EDID (Extended Display Identification Data) information that each video display provides (detailing their supported resolutions) before reporting them to the host PC. In this way Wizard DP Extender can mask the resolution modes that cannot be supported within the available bandwidth. The display attached to Video port 1 will always be given priority.
Wizard DP Extender 2.4 Audio support The Wizard DP Extender units can transfer analog and digital audio signals across the CATx cable link. Standard analog audio is supported through 3.5mm jacks on the transmitter and receiver units: Line In/Out on the transmitter; Line In/Out plus Microphone/Headphones on the receiver. Additionally, the Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose. They can accept either 3.
Chapter 2: Overview 2.5 Tips for achieving good quality links Due to the large volumes of data that must be transferred between the transmitter and receiver, every Wizard DP Extender installation is highly dependent upon good quality CATx cable links. Video performance is particularly reliant on high speed communication channels. For this reason, the Wizard DP Extender units periodically test the link quality to determine which of two video transfer modes can be supported: Low Rate or High Rate.
Wizard DP Extender 2.6 Wizard DP Extender unit features The Wizard DP Extender units are housed within durable, metallic enclosures with port connectors situated on the front and rear panels. The smart front faces also feature the operation indicators. 2.6.1 Transmitter - front Main A link Optional B link Indicators These six indicators clearly show the key aspects of operation: • A On Main A link is connected. Flashes Main A link is not connected. Off No power is present.
Chapter 2: Overview 2.6.3 Receiver - front Headphone/ microphone sockets True Emulation USB ports True Hi-Speed Emulation USB port USB port Indicators These six indicators clearly show the key aspects of operation: • A On Main A link is connected. Flashes Main A link is not connected. Off No power is present. • V2 On Video port 2 is connected and receiving video. Flashes Video port 2 is connected but not receiving video. Off Video port 2 is not connected.
Wizard DP Extender 3. Installation 3.1 Mounting There are three main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets 3.1.1 Rack Brackets The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot: Optional rack bracket part numbers: Single mount: RMK2004 Dual mount: RMK2004-2 NOTE: The units and their power supplies generate heat when in operation and will become warm to the touch.
Chapter 3: Installation 3.2 Connections Connections to the Wizard DP Extender units do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 Transmitter video connections Video connections are made between the host computer and the two DisplayPort sockets on the rear panel of the transmitter unit. 3.2.1.
Wizard DP Extender 3.2.2 Transmitter USB connections USB connections are made between the host computer and the two sockets on the rear panel of the transmitter unit, labeled Link A and Link B. Link A provides low/full speed USB to the three USB ports (all labeled A) that are located on the front panel of the Wizard DP Extender receiver. The optional Link B provides Hi-Speed USB to the single USB port (labeled B) that is also located on the front panel of the Wizard DP Extender receiver.
Chapter 3: Installation 3.2.3 Transmitter audio connections The Wizard DP Extender units support analog and digital audio. Line in and line out connectors are provided on both the transmitter and receiver units. Additionally, the receiver has dedicated headphone and microphone jacks on its front panel. The Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose. They can accept either 3.5mm analog jacks or mini-TOSLINK optical fibre connectors.
Wizard DP Extender 3.2.3.2 To connect digital audio 1 Use either a mini-TOSLINK fibre optic cable (or a full size TOSLINK fibre optic cable plus a mini-TOSLINK adaptor) to connect the Line In socket on the transmitter to the digital Line Out socket of the host computer. TOSLINK cable from host computer plus mini-TOSLINK adaptor Mini-TOSLINK cable from host computer Note: This digital input is fed across the main CATx link to the optical connection of the receiver’s Line Out socket only.
Chapter 3: Installation 3.2.4 Transmitter serial connection The Options port on the rear panel of every Wizard DP Extender unit operates as a serial connection that can either: • Be used to update the firmware of the unit (see Performing an upgrade for details), or • Provide an RS232 serial connection that is passed between the transmitter and receiver. Whenever the Wizard DP Extender units are not in upgrade mode, they are ready to transfer serial data between them at rates up to 115200 baud.
Wizard DP Extender 3.2.5 Transmitter link connections Wizard DP Extender transmitter and receiver units are linked by either one or two CATx cables at a distance of up to 150 meters (492 feet). The type and quality of the CATx cables used are crucial to the mode of operation (please see the section Tips for achieving good quality links). If Hi-Speed USB is not needed at the receiver then a CATx link between the B ports of the units is not necessary.
Chapter 3: Installation 3.2.6 Transmitter power connection Each Wizard DP Extender unit is supplied with a 20W power adaptor. There is no on/off switch on the unit, so operation begins as soon as a power adaptor is connected. 3.2.6.1 To connect the power supply 1 Attach the output lead from the power adaptor to the 5V socket on the rear panel of the unit. Note: Both the unit and its power supply generate heat when in operation and will become warm to the touch.
Wizard DP Extender 3.2.7 Receiver video display connections Two DisplayPort sockets are provided on the rear panel of the transmitter unit. When using high resolution video displays, it is important that their video bandwidth requirements lie within the capabilities of the DisplayPort socket to which they are attached. The bandwidth available at the two sockets on the receiver unit can be different and are greatly affected by the mode in which the Wizard DP Extender system is running.
Chapter 3: Installation 3.2.7.3 To connect the video ports 1 Connect the DisplayPort video cable from the primary video display to the DP++ port 1 on the rear panel of the transmitter unit. If an adaptor is being used to convert signals, connect it to the DP++ port 1 and connect the cable from the video display to the output of the adaptor. If an externally powered adaptor is required, you may need to also connect it to one of the USB ports in order to derive its power.
Wizard DP Extender 3.2.8 Receiver USB connections The Wizard DP Extender receiver provides four USB sockets on its front face: These three sockets are all labeled and provide True Emulation ports for low/ full speed USB keyboards and mice only. These are also suitable for providing power to 3rd party DisplayPort adaptors.
Chapter 3: Installation 3.2.8.1 To connect the USB ports 1 Connect the cable from your USB device to one of the vacant USB sockets on the receiver front panel. From USB device For Hi-Speed USB peripherals, such as mass storage devices, use socket 724-746-5500 | blackbox.
Wizard DP Extender 3.2.9 Receiver audio connections The Wizard DP Extender units support analog and digital audio. Line in and line out connectors are provided on both the transmitter and receiver units. Additionally, the receiver has dedicated headphone and microphone jacks on its front panel. On the receiver, the analog portion of the Line Out socket on the rear panel and the headphone socket on the front panel are joined and both provide the same output (but have different electrical properties).
Chapter 3: Installation 3.2.9.2 To connect speakers/line in/analog line out 1 Connect the 3.5mm jack from your powered speakers or the Line In socket of your audio device to the Line Out the rear panel of the receiver unit. From the Line Out socket of your audio device socket on From your speakers or the Line In socket of your audio device 2 Connect the 3.5mm jack from the Line Out socket of your audio device to the Line In receiver unit.
Wizard DP Extender 3.2.10 Receiver digital audio support The Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose. They can accept either 3.5mm analog jacks or mini-TOSLINK optical fibre connectors. The latter provide access to the optical S/PDIF (Sony/Philips Digital InterFace) capabilities supported by the Wizard DP Extender system, which transmits PCM (Pulse Code Modulation) audio at 96KHz.
Chapter 3: Installation 3.2.11 Receiver serial connection The Options port on the rear panel of every Wizard DP Extender unit operates as a serial connection that can either: • Be used to update the firmware of the unit (see Performing an upgrade for details), or • Provide an RS232 serial connection that is passed between the transmitter and receiver. Whenever the Wizard DP Extender units are not in upgrade mode, they are ready to transfer serial data between them at rates up to 115200 baud.
Wizard DP Extender 3.2.12 Receiver link connections Wizard DP Extender transmitter and receiver units are linked by either one or two CATx cables at a distance of up to 150 meters (492 feet). The type and quality of the CATx cables used are crucial to the mode of operation (please see the section Tips for achieving good quality links). If Hi-Speed USB is not needed at the receiver then a CATx link between the B ports of the units is not required.
Chapter 3: Installation 3.2.13 Receiver power connection Each Wizard DP Extender unit is supplied with a 20W power adaptor. There is no on/off switch on the unit, so operation begins as soon as a power adaptor is connected. 3.2.13.1 To connect the power supply 1 Attach the output lead from the power adaptor to the 5V socket on the rear panel of the unit. Note: Both the unit and its power supply generate heat when in operation and will become warm to the touch.
Wizard DP Extender 4. Configuration 4.1 Performing an upgrade Wizard DP Extender units are flash upgradeable using the method outlined here. The same upgrade file is used to upgrade both the transmitter and receiver units (although they are upgraded individually). Warning: During the upgrade process, ensure that power is not interrupted as this may leave the unit in an inoperable state. 1 Download the upgrade file from the Black Box website.
Chapter 4: Configuration 4.2 Choosing the audio input mode The Wizard DP Extender receiver has two analog audio inputs: A microphone socket on the rear. socket on the front panel and a Line In You can choose between these two analog inputs using a hotkey switch, as follows: 4.2.1 To choose between the Line In and Microphone inputs 1 Using a USB keyboard attached to one of the USB A ports on the Wizard DP Extender receiver, press the in succession.
Wizard DP Extender 5. Operation In operation, many Wizard DP Extender installations generally require no intervention once configured. The transmitter and receiver units take care of all connection control behind the scenes so that you can continue to work unhindered. 5.1 Front panel indicators The six front panel indicators on each unit provide a useful guide to operation: Indicators These six indicators clearly show the key aspects of operation: • A On Main A link is connected.
Chapter 5: Operation 5.2 Operating Modes Wizard DP Extender units try at all times to maximize the data that can be transferred between them. The achievable throughput depends upon the length and quality of the cable links that join the units. Please see Tips for achieving good quality links. Video signals are most sensitive to link quality and for this reason the Wizard DP Extender units have two modes of operation: Low Rate and High Rate.
Wizard DP Extender 5.3 Using hotkeys The Wizard DP Extender units provide hotkey features to allow you to check and adjust certain aspects of operation. Using the hotkeys you can: • Monitor link quality using the Dashboard (see opposite), • Choose the preferred link rate mode, and/or • Choose between line in and microphone modes at the receiver. 5.3.1.
Chapter 5: Operation 5.3.2 The Dashboard The Dashboard provides a quick overview of link quality as well as confirmation of the current link rate mode and the firmware revisions of both the transmitter and receiver units. 5.3.2.1 To display the Dashboard • As discussed in more detail left, press nected video display: three times and then press . The Dashboard will be shown at the top of the con- Transmitter and receiver firmware Displays the current firmware revisions in both units.
Wizard DP Extender 6. Further information This chapter contains a variety of information, including the following: • Appendix A - Options port pin-out - See opposite • Appendix B - EDID management • Appendix C - Tested video resolutions • Appendix D - Link cable interference protection • Appendix E - Safety info Page 38 724-746-5500 | blackbox.
Appendices Appendix A. Options port pin-out The Options port on each unit can accept either 8p8c or 10p10c connectors, as required. 1 10 OPTIONS 8p8c 10p10c Signal 1 Not used 1 2 5VDC power output (100mA max) 2 3 GND reference for all signals 3 4 RS232 (RXD) data receive 4 5 RS232 auxiliary data transmit (reserved) 5 6 RS232 auxiliary data receive (reserved) 6 7 RS232 (TXD) data transmit 7 8 Not used 8 9 Not used 10 Not used 724-746-5500 | blackbox.
Wizard DP Extender Appendix B. EDID management This flowchart highlights how the Wizard DP Extender units determine which of the various modes reported by each video display can be supported by the installation. Page 40 724-746-5500 | blackbox.
Appendices Appendix C. Tested video resolutions This section details the video resolutions that have been tested with the Wizard DP Extender units and are known to work within the link limitations detailed elsewhere in this guide for the operational modes. All quoted video resolutions have reduced blanking. Low Rate Mode Maximum pixel clock: 148.5 Mpixels/sec Video Head 1 video resolution Max 148.
Wizard DP Extender Appendix D. Link cable interference protection While the Category rating (e.g. CAT 5e, CAT 6a, etc.) determines the electrical performance of a cable, another vital part of the overall cable specification is its protection from interference. As cabling distances and data rates increase, so too does the susceptibility to interference, from both external and internal sources.
Appendices Appendix E. Safety information • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adaptor. • No user serviceable parts within power adaptor - do not dismantle. • Plug the power adaptor into a socket outlet close to the module that it is powering. • Replace the power adaptor with a manufacturer approved type only.
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