Setup guide

Chapter 4 Administering the Cisco Secure ACS Appliance
Recovery Management
4-38
Installation and Setup Guide for Cisco Secure ACS Appliance
78-14573-02
Tip If you do not include the specific patch application name as a parameter following
the rollback command, the system displays the list of patches that can be rolled
back. Use this list to identify the patch application name, type rollback followed
by the patch application name, and then press Enter.
Result: The system displays a series of messages that include:
Rolling patch back
Rollback process initiated successfully
Successfully rolled back ‘[patch name]’ to 0.
Tip To obtain system information, including the current version, see Determining the
Status of Appliance System and Services via Serial Console, page 4-4.
Recovery Management
Cisco Secure ACS Appliance functionality includes two procedures that the
administrator can perform using the Cisco Secure ACS Appliance Recovery CD
ROM. These procedures, detailed in this section, include the following:
• Recovering from Loss of Administrator Credentials, page 4-38
• Re-Imaging the Appliance Hard Drive, page 4-40
Recovering from Loss of Administrator Credentials
If you cannot log on to the system because you have lost the account name or
password for the Cisco Secure ACS Appliance administrator account, perform
this procedure. In this procedure you use the Cisco Secure ACS Appliance
Recovery CD ROM to access the system via the serial console and reset the
administrator login credentials.