Troubleshooting guide

15
Problem:
A. The changer is completely
dead. (The green LED on
the main logic board is not
lit.)
B. The “Empty LED is lit.
C. The bill validator accepts a
bill. The hopper does not
pay out and the “Empty”
LED comes on after 45
seconds.
D. The green LED on the main
logic board is lit but the red
LED never lights.
G. Bill validator will not pull in
the bill and the “Empty”
LED is not lit.
H. The bill validator pulls in
the bill slightly then rejects
it.
Solution:
1. Ensure the changer is plugged in.
2. Ensure the on/off switch is rocked to the (1) position (down).
3. Unplug the female end of the line cord from the main logic board AC
connector and plug it in again tightly.
4. Measure the AC voltage at the outlet or check the breaker/fuse box.
You can also plug another item into the AC wall outlet to ensure there
is power present at the outlet.
5. Inspect the AC line cord for cuts or abrasions.
6. Check both fuses on the Main Logic Board.
7. Replace the main logic board.
8. Replace the line cord.
1. Ensure the hopper is not out of coins. (There should be enough coins
in the hopper to cover the gold low-level contact plates. These plates
are located at the bottom of the hopper where you pour the coins.)
2. Check the hopper wire harness that extends from the back of the plate
that the hopper slides in and out on for chipped pieces or other
damage. (Pay close attention to pins # 2 & 7.)
3. Clean the copper contact plates with steel wool.
4. Replace the hopper.
5. Replace the hopper wire harness.
1. The hopper is jammed. Take the hopper apart and remove the foreign
object or bent coin from the green hopper turntable.
2. Replace the hopper.
3. Replace the hopper plate.
1. Bad 5 or 12vdc regulator on the main logic board.
2. The hopper is shorted.
3. Replace main logic board.
4. Replace hopper.
1. Ensure the orange wire going to the “Empty” LED is connected to the +
or the terminal with the red mark by it.
2. Check for 12vdc going to the orange and brown wires. If there is,
replace the LED.
3. Replace the main logic board.
4. Replace the bill validator.
5. Replace the validator wire harness.
1. Clean the validator. (pg. 12)
2. Remove the lower housing (pg. 10) of the bill validator. Ensure the
center wheel spins freely. Push straight down on it slightly to loosen.
TROUBLESHOOTING GUIDE
TO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE
SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been
solved.