Specifications

Warranty
All products manufactured by BKtel communications GmbH are guaranteed to be free from
defect in material and workmanship for a period of one (1) year from the date of shipment.
During the warranty period, BKtel communications GmbH will repair, or replace at its option , any
product or parts thereof of BKtel communications GmbH which have been sold by BKtel
communications GmbH or authorised representatives to the Buyer, where such products or parts
thereof, upon inspection by BKtel communications GmbH and in the sole opinion of BKtel
communications GmbH are determined to be defective in workmanship or material. BKtel
communications GmbH reserves the right to issue a credit note for any defective product or parts
thereof, as determined by BKtel communications GmbH, as an alternative to the repair or
replacement of such defective product or parts thereof. This warranty shall extend to all products
and parts thereof which have been proved defective through normal use, but this warranty shall
not cover any products or parts thereof that have been subjected to conditions exceeding the
applicable specifications or ratings for such products or parts thereof, or such products or parts
thereof which have been disassembled, modified or otherwise abused.
Buyers must notify BKtel communications GmbH in writing of any warranty claim not later than
30 days after the expiration of the warranty period. Any claims under this warranty must be made
by the Buyer, and no claim will be accepted from any third party. All claims for shortage of
products ordered, or for incorrect charges, must be presented to BKtel communications GmbH
within 10 days after shipment of products by BKtel communications GmbH.
Limitation
The remedies provided for above are the Buyer’s sole and exclusive remedies. BKtel
communications GmbH shall not be liable to a Buyer, or any other third parties, for installation
and removal costs, or for any other special, consequential or indirect damage, including without
limitation the loss of production or profit, arising from any cause whatever, even if BKtel
communications GmbH has been advised to the possibility of such damage or damages, or even if
such damage or damages is alleged to arise from negligent acts, omissions, or conduct of BKtel
communications GmbH or its employees. The liability of BKtel communications GmbH is expressly
limited to the replacement or correction of defective products or parts thereof, or to the issuance
of a credit note for the purchase price of such products or parts thereof. This warranty is in lieu of
all other warranties expressed or implied including, without limitation, any implied warranties or
merchantability or fitness for a particular purpose.
Repair Procedures
Defective products or parts thereof shall be returned to BKtel communications GmbH,
transportation pre-paid, at the address shown below, using the original packing carton or one
that will provide equal protection. All products or parts thereof which have been returned to
BKtel communications GmbH, but which are found to meet all previously applicable specifications
for such products or parts thereof, shall be subject to an examination charge of not less than $
250.00 U.S.. All products or parts thereof which are returned to BKtel communications GmbH, and
which are not accompanied by an itemised statement of defects shall be returned to the Buyer at
the Buyers expense, and no such evaluation of such product or part shall be carried out.
BKtel communications GmbH shall only accept returns for which an approved Return Material
Authorisation (RMA) has been issued.
Repairs are warranted for the remainder of the original warranty or 90 days, whichever is greater.
Claims for Shipping Damage
When the product is received by the Buyer, it should be immediately inspected for damage to the
product or shortages on the packing list. If the product is damaged, a claim should be filed with the
carrier. A quotation for estimated costs of repair can be obtained from BKtel communications GmbH.
Negotiation and settlement with the carrier must be accomplished by the Buyer.
BKtel communications GmbH, Benzstrasse 4, 41836 Hueckelhoven Baal, Germany
Phone: [phone] Fax: [phone] Email: [e-mail]
Funea Broadband Services bv product information page 3 of 31
version: 11-02