User’s Manual SRP-350/352plusIIA&C Thermal Printer Rev. 1.02 http://www.bixolon.
SRP-350/352plusIIA&C ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. You must use only the supplied adapter. • • • • • It is dangerous to use other adapters. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage.
SRP-350/352plusIIA&C CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Keep the desiccant out of children’s reach. • If not, they may eat it. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. TO UNPLUG PROHIBITED PRINTER Install the printer on the stable surface.
SRP-350/352plusIIA&C ■ Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SRP-350/352plusIIA&C ■ Introduction The SRP-350/352plusII Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 59 (1/6” Feed) lines per second. 2. Low noise thermal printing. 3. The data buffer allows the unit to receive print data even during printing. 4. Peripheral units drive circuit enables control of external devices such as cash drawer. 5.
SRP-350/352plusIIA&C ■ Table of Contents 1. Setting Up the Printer .................................................................................................. 7 1-1 Unpacking ................................................................................................................. 7 1-2 Connecting the Cables ............................................................................................. 8 1-2-1 Serial Interface (RS-232C) ...........................................................
SRP-350/352plusIIA&C 1. Setting Up the Printer 1-1 Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. SRP-350/352plusIIC Roll Paper CD Rev. 1.
SRP-350/352plusIIA&C 1-2 Connecting the Cables You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off. 1-2-1 Serial Interface (RS-232C) Interface connector Drawer kick-out connector Power supply connector ※ When the Dip Switch is “ON” on the Serial Interface Board, DTR and RTS are connected each other.
SRP-350/352plusIIA&C 1-2-2 Parallel Interface (IEEE1284) Interface connector Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19~30 31 32 33 34 35 36 Rev. 1.
SRP-350/352plusIIA&C 1-2-3 USB2.0 Interface USB2.0 connector Pin No. Shell 1 2 3 4 Signal Name Shield VBUS DD+ GND Assignment (Color) Drain Wire Red White Green Black Drawer kick-out connector Power supply connector Function Frame Ground Host Power : DC5[V] / 500[mA] Differential Data Line Differential Data Line Signal Ground 1-3 Connecting the Drawer ※ WARNING Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.
SRP-350/352plusIIA&C 1-4 Setting the Dip Switches 1-4-1 Serial Interface (RS-232C) • DIP Switch 1 SW Function 1-1 Auto Line Feed 1-2 Flow Control 1-3 Data Length 1-4 Parity Check 1-5 Parity Selection 1-6 1-7 Baud rate Selection (bps) 1-8 • DIP Switch 2 SW Function 2-1 Auto cutter control 2-2 Internal bell control 2-3 2-4 2-5 2-6 2-7 Auto Cutter Reserved 2-8 External buzzer control Print Density Near-End Sensor Status ON Enable XON/XOFF 7 bits Yes EVEN OFF Disable DTR/DSR 8 bits No ODD Refer to the
SRP-350/352plusIIA&C • Table 1 – Baud rate (bps) Selection Transmission Speed 1-6 2400 ON 4800 ON 9600 OFF 19200 OFF 38400 OFF 57600 OFF 115200 ON 1-7 OFF OFF ON OFF ON OFF ON • Table 2 – Print Density Selection Print Density 2-5 1 (Light) ON 2 OFF 3 ON 4 (Dark) OFF 1-8 OFF ON OFF OFF ON ON ON 2-6 ON OFF OFF ON Default 9600 Default 2 1-4-3 Auto Cutter Enable / Disable selection Dip Switch Set 2 ON Auto Cutter Disabled SW 2-3 OFF Auto Cutter Enabled Application Ignores Auto Cutter error for continuou
SRP-350/352plusIIA&C 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown in the table below. (default : all OFF) ※ NOTE The Memory Switch is available to be changed by three methods. - Memory Switch setting utility. - Control from BXL/POS command.
SRP-350/352plusIIA&C MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 OFF OFF OFF OFF OFF OFF Page 0 OFF OFF OFF OFF ON OFF Page 1 OFF OFF OFF ON OFF OFF Page 2 OFF OFF OFF ON ON OFF Page 3 OFF OFF ON OFF OFF OFF Page 4 OFF OFF ON OFF ON OFF Page 5 OFF OFF ON ON OFF OFF Page 16 OFF OFF ON ON ON OFF Page 17 OFF ON OFF OFF OFF OFF Page 18 OFF ON OFF OFF ON OFF Page 19 OFF ON OFF ON OFF OFF Page 21 OFF ON OFF ON ON OFF Page 22 OFF ON ON OFF OFF OFF Page 23 OFF ON ON OFF ON OFF Page 24 OFF ON ON ON OFF OFF Page 25 OFF
SRP-350/352plusIIA&C MSW4 Switch 1 2 3 4 5~8 MSW 4-4 OFF OFF ON ON MSW5 Switch 1~2 3 4~6 7 8 MSW6 Switch 1 2 3 4 5~8 MSW11 Switch 1~8 Rev. 1.
SRP-350/352plusIIA&C 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. 1-6-1 Make sure that the printer is not receiving data; otherwise, data may be lost. 1-6-2 Open the paper roll cover by pressing the cover-open button. ※ NOTE Do not open the print cover while the printer is operating. This may damage the printer.
SRP-350/352plusIIA&C 1-6-5 Be sure to note the correct direction that the paper comes off the roll. 1-6-6 Pull out a small amount of paper, as shown. Then close the cover. ※ NOTE When closing the cover, press the center of printer cover firmly to prevent paper miss-loading. 1-6-7 Tear off the paper as shown. Rev. 1.
SRP-350/352plusIIA&C 1-7 Adjustments and Settings The SRP-350/352plusII is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density. The SRP-350/352plusII also has a near-end sensor for the paper. This can give you a warning when the paper is almost out.
SRP-350/352plusIIA&C 1-9 Connecting the computer You need an appropriate interface cable. 1-9-1 Plug the cable connector securely into the printer’s interface connector. 1-9-2 Tighten the screws on both sides of the cable connector. 1-9-3 Attach the other end of the cable to the computer. 1-10 Connecting the Power Supply ※ CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet.
SRP-350/352plusIIA&C 2. Self test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following; 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button. The self-test begins. 2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting.
SRP-350/352plusIIA&C 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. To use the hexadecimal dump function, follow these steps. 3-1 After you make sure that the printer is off, open the cover.
SRP-350/352plusIIA&C 4. Specification Item Printing Method Details Thermal Line Printing SRP-350plusII: 180 dpi (7dots/mm) SRP-352plusII: 203 dpi (8dots/mm) 72mm SRP-350plusII : 42 (Font A) / 56 (Font B) / 56 (Font C) SRP-352plusII : 48 (Font A) / 64 (Font B) / 64 (Font C) SRP-350plusII : 59.1 lines/sec, 250 mm/sec SRP-352plusII : 61.
SRP-350/352plusIIA&C 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exists. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water. 5-1-4 Insert a paper roll and close the printer cover.
