Service manual

SRP-150
Rev. 1.02
- 43 -
7. Troubleshooting
This chapter describes the methods for troubleshooting in this Receipt Printer.
7-1 Power Problem
If a problem that can be verified by visual examination has occurred, use the tables below to determine the
cause and perform repairs.
There are four tables, divided by symptom category :
• Initialization Problems
• Printing Quality Problems
• Printer Mechanism Problems
• Auto cutter Mechanism Problems
The tables contains the following columns :
• Problem
This is the symptom that can be verified.
• Problem Causes
This is a listing of one or several possible causes that should be examined.
• Level
- Level A
The problem can be corrected by persons who are familiar with the printer and have general knowledge,
but special technical skills are not required.
- Level B
The problem requires thorough knowledge and familiarity with the printer as well as technical skills and
experience.
• Checkpoint
These are one or more areas in the printer that should be checked.
• Action
These are the steps to correct the problem. If the problem persists after taking these steps, check the
other possible causes listed.