User`s guide

1. Remove the other security solution. For more information, please refer to “How
do I remove other security solutions?” (p. 72).
2. Remove Bitdefender completely from the system:
▶ In Windows XP:
a. Click Start, go to Control Panel and double-click Add / Remove
programs.
b. Wait a few moments until the list of installed software is displayed.
c. Find Bitdefender and select Remove.
d. Click Remove and then Reinstall/change my Bitdefender product.
e. Wait for the uninstall process to complete and then reboot your system.
▶ In Windows Vista and Windows 7:
a. Click Start, go to Control Panel and double-click Programs and
Features.
b. Wait a few moments until the installed software list is displayed.
c. Find Bitdefender and select Uninstall.
d. Click Remove and then Reinstall/change my Bitdefender product.
e. Wait for the uninstall process to complete and then reboot your system.
▶ In Windows 8:
a. From the Windows Start screen, locate Control Panel (for example, you
can start typing "Control Panel" directly in the Start screen) and then click
its icon.
b. Click Uninstall a program or Programs and Features.
c. Wait a few moments until the installed software list is displayed.
d. Find Bitdefender and select Uninstall.
e. Click Remove and then Reinstall/change my Bitdefender product.
f. Wait for the uninstall process to complete and then reboot your system.
3. Reinstall your Bitdefender product.
If this information was not helpful, you can contact Bitdefender for support as
described in section “Asking for help” (p. 201).
31.3. I can no longer use an application
This issue occurs when you are trying to use a program which was working normally
before installing Bitdefender.
After installing Bitdefender you may encounter one of these situations:
Solving common issues
176
Bitdefender Total Security