User Manual

Indicate undetected spam messages
If you are using a supported mail client, you can easily indicate which email
messages should have been detected as spam. Doing so helps improve the
efficiency of the antispam filter. Follow these steps:
1. Open your mail client.
2. Go to the Inbox folder.
3. Select the undetected spam messages.
4. Click the
Is Spam button on the Bitdefender antispam toolbar (normally
located in the upper part of the mail client window). They are immediately
marked as [spam] and moved to the junk mail folder.
Add spammers to Spammers List
If you are using a supported mail client, you can easily add the senders of
the spam messages to the Spammers list. Follow these steps:
1. Open your mail client.
2. Go to the junk mail folder where spam messages are moved.
3. Select the messages marked as [spam] by Bitdefender.
4. Click the
Add Spammer button on the Bitdefender antispam toolbar.
5. You may be asked to acknowledge the addresses added to the Spammers
list. Select Don't show this message again and click OK.
If you are using a different mail client, you can manually add spammers to
the Spammers list from the Bitdefender interface. It is convenient to do this
only when you have received several spam messages from the same email
address. Follow these steps:
1. Click Protection on the navigation menu on the
Bitdefender interface.
2. In the ANTISPAM pane, click Settings.
3. Go to the Manage Spammers window.
4. Type the spammer's email address and then click the Add. You can add
as many email addresses as you want.
5. Click OK to save the changes and close the window.
Troubleshooting 177
Bitdefender Total Security