User Manual

● You receive a lot of solicited commercial mail as a result of subscribing
on various websites. In this case, the solution is to add the email addresses
from which you receive such email messages to the Friends list.
● A significant part of your legitimate mail is from people to whom you never
e-mailed before, such as customers, potential business partners and others.
Other solutions are required in this case.
If you are using one of the mail clients Bitdefender integrates into,
indicate
detection errors.
Note
Bitdefender integrates into the most commonly used mail clients through
an easy-to-use antispam toolbar. For a complete list of supported mail
clients, refer to
“Supported email clients and protocols” (p. 98).
Add contacts to Friends List
If you are using a supported mail client, you can easily add the senders of
legitimate messages to the Friends list. Follow these steps:
1. In your mail client, select an email message from the sender that you want
to add to the Friends list.
2. Click the
Add Friend button on the Bitdefender antispam toolbar.
3. You may be asked to acknowledge the addresses added to the Friends
list. Select Don't show this message again and click OK.
You will always receive email messages from this address no matter what
they contain.
If you are using a different mail client, you can add contacts to the Friends
list from the Bitdefender interface. Follow these steps:
1. Click Protection on the navigation menu on the
Bitdefender interface.
2. In the ANTISPAM pane, click Manage Friends.
A configuration window appears.
3. Type the email address you always want to receive email messages from
and then click ADD. You can add as many email addresses as you want.
4. Click OK to save the changes and close the window.
Troubleshooting 175
Bitdefender Total Security