User Manual

33. FREQUENTLY ASKED QUESTIONS
Why does Bitdefender Mobile Security require an internet connection?
The app needs to communicate with Bitdefender servers to determine the
security status of the apps it scans and of the webpages you are visiting,
and also to receive commands from your Bitdefender account, when using
the Anti-Theft features.
What does Bitdefender Mobile Security need each permission for?
● Internet access -> used for cloud communication.
● Read phone state and identity -> used to detect if the device is connected
to the internet and to extract certain device info needed to create a unique
ID when communicating to Bitdefender cloud.
● Read and write browser bookmarks -> Web Protection module deletes
malicious sites from your browsing history.
● Read log data -> Bitdefender Mobile Security detects traces of threat
activities from the Android logs.
● Read / write SMS, contacts, account data and external storage -> Required
for the remote wipe feature.
● Location -> required for remote location.
● Camera -> required for Snap photo.
● Storage -> used to allow the Malware Scanner to check the SD card.
Where can I see details about the app's activity?
Bitdefender Mobile Security keeps a log of all important actions, status
changes and other critical messages related to its activity. To access this
information open Bitdefender Mobile Security and tap the Menu button, then
select Reports from the list.
I forgot the PIN code that I set to protect my app. What do I do?
1. Access Bitdefender Central.
2. Tap the icon in the upper-left corner of the screen, then select My
Devices.
3. Tap the desired device card, and then the icon in the upper-right corner
of the screen.
Frequently Asked Questions 290
Bitdefender Total Security