User Manual

I have an activation code. How do I add its validity to my subscription?
If you have purchased an activation code from one of our resellers or
you received it as a present, then you can add its availability to your
Bitdefender subscription.
To activate a subscription using an activation code, follow these steps:
1. Access Bitdefender Central.
2. Click the icon located in the upper-left corner of the window, and
then select the My Subscriptions panel.
3. Click the ACTIVATION CODE button, then type the code in the
corresponding field.
4. Click ACTIVATE to continue.
The extension is now visible in your Bitdefender account, and in your
Bitdefender Antivirus for Mac installed product, in the lower-right part
of the screen.
The scan log indicates there are still unresolved items. How do I remove
them?
The unresolved items in the scan log may be:
● restricted access archives (xar, rar, etc.)
Solution: Use the Reveal in Finder option to find the file and delete it
manually. Make sure to empty the Trash.
● restricted access mailboxes (Thunderbird, etc.)
Solution: Use the app to remove the entry containing the infected file.
● Content in backups
Solution: Enable the Don't scan content in backups option in Protection
Preferences or Add to Exceptions the detected files.
If the infected files are restored at a later time, Bitdefender Antivirus
for Mac will automatically detect them and take the proper action.
Note
Restricted access files means files Bitdefender Antivirus for Mac can
only open, but it cannot modify them.
Frequently Asked Questions 235
Bitdefender Total Security