User Manual
Table Of Contents
- Bitdefender Antivirus Plus
- Table of Contents
- Installation
- Getting started
- How to
- 8. Installation
- 8.1. How do I install Bitdefender on a second computer?
- 8.2. How can I reinstall Bitdefender?
- 8.3. Where can I download my Bitdefender product from?
- 8.4. How can I change the language of my Bitdefender product?
- 8.5. How do I use my Bitdefender subscription after a Windows upgrade?
- 8.6. How can I upgrade to the latest Bitdefender version?
- 9. Subscriptions
- 10. Bitdefender Central
- 11. Scanning with Bitdefender
- 11.1. How do I scan a file or a folder?
- 11.2. How do I scan my system?
- 11.3. How do I schedule a scan?
- 11.4. How do I create a custom scan task?
- 11.5. How do I except a folder from being scanned?
- 11.6. What to do when Bitdefender detected a clean file as infected?
- 11.7. How do I check what threats Bitdefender detected?
- 12. Privacy protection
- 13. Useful Information
- 13.1. How do I test my security solution?
- 13.2. How do I remove Bitdefender?
- 13.3. How do I remove Bitdefender VPN?
- 13.4. How do I automatically shut down the computer after the scan is over?
- 13.5. How do I configure Bitdefender to use a proxy internet connection?
- 13.6. Am I using a 32 bit or a 64 bit version of Windows?
- 13.7. How do I display hidden objects in Windows?
- 13.8. How do I remove other security solutions?
- 13.9. How do I restart in Safe Mode?
- 8. Installation
- Managing your security
- 14. Antivirus protection
- 15. Advanced Threat Defense
- 16. Online Threat Prevention
- 17. Vulnerability
- 18. Safe Files
- 19. Ransomware Remediation
- 20. Password Manager protection for your credentials
- 21. VPN
- 22. Safepay security for online transactions
- 23. Data Protection
- 24. USB Immunizer
- System optimization
- Troubleshooting
- 26. Solving common issues
- 26.1. My system appears to be slow
- 26.2. Scan doesn't start
- 26.3. I can no longer use an app
- 26.4. What to do when Bitdefender blocks a safe website or online app
- 26.5. What to do if Bitdefender detects a safe app as ransomware
- 26.6. How to update Bitdefender on a slow internet connection
- 26.7. Bitdefender services are not responding
- 26.8. The Autofill feature in my Wallet doesn't work
- 26.9. Bitdefender removal failed
- 26.10. My system doesn't boot up after installing Bitdefender
- 27. Removing threats from your system
- 27.1. Bitdefender Rescue Mode (Rescue Environment in Windows 10)
- 27.2. What to do when Bitdefender finds threats on your computer?
- 27.3. How do I clean a threat in an archive?
- 27.4. How do I clean a threat in an email archive?
- 27.5. What to do if I suspect a file as being dangerous?
- 27.6. What are the password-protected files in the scan log?
- 27.7. What are the skipped items in the scan log?
- 27.8. What are the over-compressed files in the scan log?
- 27.9. Why did Bitdefender automatically delete an infected file?
- 26. Solving common issues
- Contact us
- Glossary
26.6. How to update Bitdefender on a slow internet connection . . . . . . . . . . . . . . . . . 138
26.7. Bitdefender services are not responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
26.8. The Autofill feature in my Wallet doesn't work . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
26.9. Bitdefender removal failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
26.10. My system doesn't boot up after installing Bitdefender . . . . . . . . . . . . . . . . . . 142
27. Removing threats from your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
27.1. Bitdefender Rescue Mode (Rescue Environment in Windows 10) . . . . . . . . . . . 145
27.2. What to do when Bitdefender finds threats on your computer? . . . . . . . . . . . . . 149
27.3. How do I clean a threat in an archive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
27.4. How do I clean a threat in an email archive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
27.5. What to do if I suspect a file as being dangerous? . . . . . . . . . . . . . . . . . . . . . . . . 152
27.6. What are the password-protected files in the scan log? . . . . . . . . . . . . . . . . . . . 152
27.7. What are the skipped items in the scan log? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
27.8. What are the over-compressed files in the scan log? . . . . . . . . . . . . . . . . . . . . . . 153
27.9. Why did Bitdefender automatically delete an infected file? . . . . . . . . . . . . . . . . 153
Contact us .............................................................. 154
28. Asking for help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
29. Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
29.1. Bitdefender Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
29.2. Bitdefender Support Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
29.3. HOTforSecurity Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
30. Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
30.1. Web addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
30.2. Local distributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
30.3. Bitdefender offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
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Bitdefender Antivirus Plus