User Manual
Table Of Contents
- Bitdefender Antivirus Plus
- Table of Contents
- Installation
- Getting started
- How to
- 8. Installation
- 8.1. How do I install Bitdefender on a second computer?
- 8.2. How can I reinstall Bitdefender?
- 8.3. Where can I download my Bitdefender product from?
- 8.4. How can I change the language of my Bitdefender product?
- 8.5. How do I use my Bitdefender subscription after a Windows upgrade?
- 8.6. How can I upgrade to the latest Bitdefender version?
- 9. Subscriptions
- 10. Bitdefender Central
- 11. Scanning with Bitdefender
- 11.1. How do I scan a file or a folder?
- 11.2. How do I scan my system?
- 11.3. How do I schedule a scan?
- 11.4. How do I create a custom scan task?
- 11.5. How do I except a folder from being scanned?
- 11.6. What to do when Bitdefender detected a clean file as infected?
- 11.7. How do I check what threats Bitdefender detected?
- 12. Privacy protection
- 13. Useful Information
- 13.1. How do I test my security solution?
- 13.2. How do I remove Bitdefender?
- 13.3. How do I remove Bitdefender VPN?
- 13.4. How do I automatically shut down the computer after the scan is over?
- 13.5. How do I configure Bitdefender to use a proxy internet connection?
- 13.6. Am I using a 32 bit or a 64 bit version of Windows?
- 13.7. How do I display hidden objects in Windows?
- 13.8. How do I remove other security solutions?
- 13.9. How do I restart in Safe Mode?
- 8. Installation
- Managing your security
- 14. Antivirus protection
- 15. Advanced Threat Defense
- 16. Online Threat Prevention
- 17. Vulnerability
- 18. Safe Files
- 19. Ransomware Remediation
- 20. Password Manager protection for your credentials
- 21. VPN
- 22. Safepay security for online transactions
- 23. Data Protection
- 24. USB Immunizer
- System optimization
- Troubleshooting
- 26. Solving common issues
- 26.1. My system appears to be slow
- 26.2. Scan doesn't start
- 26.3. I can no longer use an app
- 26.4. What to do when Bitdefender blocks a safe website or online app
- 26.5. What to do if Bitdefender detects a safe app as ransomware
- 26.6. How to update Bitdefender on a slow internet connection
- 26.7. Bitdefender services are not responding
- 26.8. The Autofill feature in my Wallet doesn't work
- 26.9. Bitdefender removal failed
- 26.10. My system doesn't boot up after installing Bitdefender
- 27. Removing threats from your system
- 27.1. Bitdefender Rescue Mode (Rescue Environment in Windows 10)
- 27.2. What to do when Bitdefender finds threats on your computer?
- 27.3. How do I clean a threat in an archive?
- 27.4. How do I clean a threat in an email archive?
- 27.5. What to do if I suspect a file as being dangerous?
- 27.6. What are the password-protected files in the scan log?
- 27.7. What are the skipped items in the scan log?
- 27.8. What are the over-compressed files in the scan log?
- 27.9. Why did Bitdefender automatically delete an infected file?
- 26. Solving common issues
- Contact us
- Glossary
6.5. Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7. Keeping Bitdefender up-to-date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.1. Checking if Bitdefender is up-to-date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.2. Performing an update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.3. Turning on or off automatic update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.4. Adjusting update settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.5. Continuous updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How to .................................................................... 40
8. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.1. How do I install Bitdefender on a second computer? . . . . . . . . . . . . . . . . . . . . . . . . 41
8.2. How can I reinstall Bitdefender? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.3. Where can I download my Bitdefender product from? . . . . . . . . . . . . . . . . . . . . . . . 42
8.4. How can I change the language of my Bitdefender product? . . . . . . . . . . . . . . . . . 43
8.5. How do I use my Bitdefender subscription after a Windows upgrade? . . . . . . . . . 45
8.6. How can I upgrade to the latest Bitdefender version? . . . . . . . . . . . . . . . . . . . . . . . 47
9. Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.1. How do I activate Bitdefender subscription using a license key? . . . . . . . . . . . . . 49
10. Bitdefender Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10.1. How do I log in to Bitdefender Central using another online account? . . . . . . . . 51
10.2. How do I turn off Bitdefender Central help messages? . . . . . . . . . . . . . . . . . . . . . 51
10.3. I forgot the password I set for my Bitdefender account. How do I reset it? . . . . 52
10.4. How can I manage the logon sessions associated to my Bitdefender
account? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
11. Scanning with Bitdefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11.1. How do I scan a file or a folder? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11.2. How do I scan my system? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11.3. How do I schedule a scan? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11.4. How do I create a custom scan task? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
11.5. How do I except a folder from being scanned? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
11.6. What to do when Bitdefender detected a clean file as infected? . . . . . . . . . . . . . 56
11.7. How do I check what threats Bitdefender detected? . . . . . . . . . . . . . . . . . . . . . . . 57
12. Privacy protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.1. How do I make sure my online transaction is secure? . . . . . . . . . . . . . . . . . . . . . . 59
12.2. How do I remove a file permanently with Bitdefender? . . . . . . . . . . . . . . . . . . . . . 59
12.3. How can I manually restore encrypted files when the restoration process
fails? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
13. Useful Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
13.1. How do I test my security solution? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
13.2. How do I remove Bitdefender? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
13.3. How do I remove Bitdefender VPN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
13.4. How do I automatically shut down the computer after the scan is over? . . . . . . 63
13.5. How do I configure Bitdefender to use a proxy internet connection? . . . . . . . . . 64
13.6. Am I using a 32 bit or a 64 bit version of Windows? . . . . . . . . . . . . . . . . . . . . . . . . 65
13.7. How do I display hidden objects in Windows? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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Bitdefender Antivirus Plus