User Manual
Table Of Contents
- Bitdefender Antivirus Plus
- Table of Contents
- Installation
- Getting started
- How to
- 8. Installation
- 8.1. How do I install Bitdefender on a second computer?
- 8.2. How can I reinstall Bitdefender?
- 8.3. Where can I download my Bitdefender product from?
- 8.4. How can I change the language of my Bitdefender product?
- 8.5. How do I use my Bitdefender subscription after a Windows upgrade?
- 8.6. How can I upgrade to the latest Bitdefender version?
- 9. Subscriptions
- 10. Bitdefender Central
- 11. Scanning with Bitdefender
- 11.1. How do I scan a file or a folder?
- 11.2. How do I scan my system?
- 11.3. How do I schedule a scan?
- 11.4. How do I create a custom scan task?
- 11.5. How do I except a folder from being scanned?
- 11.6. What to do when Bitdefender detected a clean file as infected?
- 11.7. How do I check what threats Bitdefender detected?
- 12. Privacy protection
- 13. Useful Information
- 13.1. How do I test my security solution?
- 13.2. How do I remove Bitdefender?
- 13.3. How do I remove Bitdefender VPN?
- 13.4. How do I automatically shut down the computer after the scan is over?
- 13.5. How do I configure Bitdefender to use a proxy internet connection?
- 13.6. Am I using a 32 bit or a 64 bit version of Windows?
- 13.7. How do I display hidden objects in Windows?
- 13.8. How do I remove other security solutions?
- 13.9. How do I restart in Safe Mode?
- 8. Installation
- Managing your security
- 14. Antivirus protection
- 15. Advanced Threat Defense
- 16. Online Threat Prevention
- 17. Vulnerability
- 18. Safe Files
- 19. Ransomware Remediation
- 20. Password Manager protection for your credentials
- 21. VPN
- 22. Safepay security for online transactions
- 23. Data Protection
- 24. USB Immunizer
- System optimization
- Troubleshooting
- 26. Solving common issues
- 26.1. My system appears to be slow
- 26.2. Scan doesn't start
- 26.3. I can no longer use an app
- 26.4. What to do when Bitdefender blocks a safe website or online app
- 26.5. What to do if Bitdefender detects a safe app as ransomware
- 26.6. How to update Bitdefender on a slow internet connection
- 26.7. Bitdefender services are not responding
- 26.8. The Autofill feature in my Wallet doesn't work
- 26.9. Bitdefender removal failed
- 26.10. My system doesn't boot up after installing Bitdefender
- 27. Removing threats from your system
- 27.1. Bitdefender Rescue Mode (Rescue Environment in Windows 10)
- 27.2. What to do when Bitdefender finds threats on your computer?
- 27.3. How do I clean a threat in an archive?
- 27.4. How do I clean a threat in an email archive?
- 27.5. What to do if I suspect a file as being dangerous?
- 27.6. What are the password-protected files in the scan log?
- 27.7. What are the skipped items in the scan log?
- 27.8. What are the over-compressed files in the scan log?
- 27.9. Why did Bitdefender automatically delete an infected file?
- 26. Solving common issues
- Contact us
- Glossary

2. In the ANTIVIRUS pane, click Rescue Environment.
3. Click Reboot in the window that appears.
Bitdefender Rescue Environment loads in a few moments.
Scanning your system in Rescue Mode (Rescue
Environment in Windows 10)
To scan your system in Rescue Mode (Rescue Environment):
● In Windows 7, Windows 8 and Windows 8.1:
1. Enter Rescue Mode, as described in “Starting your system in Rescue
Mode in Windows 7, Windows 8 and Windows 8.1” (p. 146).
2. The Bitdefender logo will appear and the security solution engines will
start to be copied.
3. A welcome window will then appear. Click Continue.
4. An update of the threat information database is started.
5. After the update is completed, the Bitdefender On-demand Antivirus
Scanner window appears.
6. Click Scan Now, select the scan target in the window that appears, and
then click Open to start scanning.
It is recommended to scan your entire Windows partition.
Note
When working in Rescue Mode, you are dealing with Linux-type partition
names. Disk partitions will appear as sda1 probably corresponding to
the (C:) Windows-type partition, sda2 corresponding to (D:) and so on.
7. Wait for the scan to complete. If any threat is detected, follow the
instructions to remove it.
8. To exit Rescue Mode, right-click in an empty area of the desktop, select
Exit in the menu that appears, and then choose whether to reboot or
shut down the computer.
● In Windows 10:
1. Enter Rescue Environment, as described in “Starting your system in
Rescue Environment in Windows 10” (p. 147).
Removing threats from your system 148
Bitdefender Antivirus Plus










