User Manual
Table Of Contents
- Bitdefender Antivirus Plus
- Table of Contents
- Installation
- Getting started
- How to
- 8. Installation
- 8.1. How do I install Bitdefender on a second computer?
- 8.2. How can I reinstall Bitdefender?
- 8.3. Where can I download my Bitdefender product from?
- 8.4. How can I change the language of my Bitdefender product?
- 8.5. How do I use my Bitdefender subscription after a Windows upgrade?
- 8.6. How can I upgrade to the latest Bitdefender version?
- 9. Subscriptions
- 10. Bitdefender Central
- 11. Scanning with Bitdefender
- 11.1. How do I scan a file or a folder?
- 11.2. How do I scan my system?
- 11.3. How do I schedule a scan?
- 11.4. How do I create a custom scan task?
- 11.5. How do I except a folder from being scanned?
- 11.6. What to do when Bitdefender detected a clean file as infected?
- 11.7. How do I check what threats Bitdefender detected?
- 12. Privacy protection
- 13. Useful Information
- 13.1. How do I test my security solution?
- 13.2. How do I remove Bitdefender?
- 13.3. How do I remove Bitdefender VPN?
- 13.4. How do I automatically shut down the computer after the scan is over?
- 13.5. How do I configure Bitdefender to use a proxy internet connection?
- 13.6. Am I using a 32 bit or a 64 bit version of Windows?
- 13.7. How do I display hidden objects in Windows?
- 13.8. How do I remove other security solutions?
- 13.9. How do I restart in Safe Mode?
- 8. Installation
- Managing your security
- 14. Antivirus protection
- 15. Advanced Threat Defense
- 16. Online Threat Prevention
- 17. Vulnerability
- 18. Safe Files
- 19. Ransomware Remediation
- 20. Password Manager protection for your credentials
- 21. VPN
- 22. Safepay security for online transactions
- 23. Data Protection
- 24. USB Immunizer
- System optimization
- Troubleshooting
- 26. Solving common issues
- 26.1. My system appears to be slow
- 26.2. Scan doesn't start
- 26.3. I can no longer use an app
- 26.4. What to do when Bitdefender blocks a safe website or online app
- 26.5. What to do if Bitdefender detects a safe app as ransomware
- 26.6. How to update Bitdefender on a slow internet connection
- 26.7. Bitdefender services are not responding
- 26.8. The Autofill feature in my Wallet doesn't work
- 26.9. Bitdefender removal failed
- 26.10. My system doesn't boot up after installing Bitdefender
- 27. Removing threats from your system
- 27.1. Bitdefender Rescue Mode (Rescue Environment in Windows 10)
- 27.2. What to do when Bitdefender finds threats on your computer?
- 27.3. How do I clean a threat in an archive?
- 27.4. How do I clean a threat in an email archive?
- 27.5. What to do if I suspect a file as being dangerous?
- 27.6. What are the password-protected files in the scan log?
- 27.7. What are the skipped items in the scan log?
- 27.8. What are the over-compressed files in the scan log?
- 27.9. Why did Bitdefender automatically delete an infected file?
- 26. Solving common issues
- Contact us
- Glossary

18.2. Protect personal files from ransomware attacks
If you want to settle personal files to a shelter:
1. Click Protection on the navigation menu on the Bitdefender interface.
2. In the SAFE FILES pane, click Protected Folders.
3. The first time you access Protected Folders, you are introduced into the
feature. Click PROTECT MORE FOLDERS to continue.
4. Select the folder you want to protect, and then click OK.
To add additional folders, click the Protect more folders link. Alternatively,
drag folders to this window.
By default, the folders Pictures, Videos, Documents, and Music are protected
against threat attacks. Personal data stored in online file hosting services
such as Box, Dropbox, Google Drive, and OneDrive are also included to the
protection environment, provided that their apps are installed on the system.
To avoid system slow down, we recommend you to add utmost 30 folders,
or save multiple files in a single folder.
Note
Custom folders can be protected only for current users. System and app files
cannot be added to exceptions.
18.3. Configuring apps access
Those apps that try to change or delete protected files may be flagged as
potentially unsafe and added to the Blocked apps' list. If such an app is
blocked and you are sure that its behavior is normal, you can allow it by
following these steps:
1. Click Protection on the navigation menu on the Bitdefender interface.
2. In the SAFE FILES pane, click Application Access.
3. The apps that have requested to change files in your protected folders
are listed. Turn on the switch next to the app you are sure is safe.
In the same window you can disable ransomware protection for specific
apps by turning off the corresponding switch.
If you want to add new apps to the list, click the Add a new application to
the list link.
Safe Files 102
Bitdefender Antivirus Plus










