User Manual

11
1. Limited Warranty Period
2. Limited Warranty Service Process
This Limited Warranty covers all defects in material and workmanship of the Product arising or
occurring as a result of your normal and ordinary use of the Product for a period of one (1) year. In
the event a defect covered by this Limited Warranty occurs, Bird will repair or replace your Product in
accordance with the terms of this Limited Warranty. The applicable period for the Limited Warranty
begins the date the Product is purchased from Bird or an authorized Bird distributor or dealer.
If you discover what you believe is a defect for your Product, please contact Bird at 1-866-205-2442
or at shop@bird.co. Bird’s support personnel are available to assist you in diagnosing and xing any
problems you may encounter in the use of your Product. In the event we cannot help you x the
problem, you may be entitled to warranty service under this Limited Warranty.
In order to submit your Product for warranty service pursuant to this Limited Warranty, you will be
asked to provide Bird with (i) the proof of purchase from Bird or an authorized retailer; and (ii) the
Product’s serial number. Upon verication of your eligibility, you will need to provide your name,
email address, mailing address and contact telephone number in order to receive a return materials
authorization (“RMA”) number. Bird must receive your defective Product within thirty (30) days from
Bird’s issuance of an RMA to you. Bird may direct you to a designated third party for warranty repairs.