Specifications

Any question, please call CUSTOMER SERVICE 1-800-454-2588 Model: EHUV-10-03
18
Any parts or workmanship that is determined to be defective, will be replaced or repaired at the sole discretion of
BIP, at no charge as long as it has been determined that the unit was operated in accordance with the owners
manual that was provided with the product.
Additional copies of an owner’s manual can be obtained by calling: 1-866-454-2588.
Copies of owners manual may also be obtained online @ www.bipcpsus.com.
Product Return:
You must have original proof of purchase, which may be requested by BIP customer service.
Please have the model number ready when you call to expedite your BIP customer service representative helping
you.
If your product appears to have an initial failure, contact BIP, please call the toll free number, as there may be
something minor that you have overlooked.
If the BIP customer service representative confirms that the product is not working properly, you then have the
option of returning it to the store where you purchased it, depending on the stores specific return policy.
If the product is beyond the store’s return policy, but less than one year, you will be given a return authorization
number and the address to the closest BIP factory return center.
You may be asked for a credit card number to cover the freight and handling, but the card will only be put on hold
for the amount, not actually charged.
When the unit has been received and determined to be within the warranty period, the “hold amount” will be
released.
If the product is out of the warranty period, or determined that it was abused or not operated properly, you will be
charged for the freight to the BIP return center.
The BIP customer service representative will call you to determine if you want to have the repair done, or
exchange for a new or factory remanufactured unit.
The customer is responsible for insuring that the product is properly packaged and meets.
UPS shipping standards, so no further damage is incurred during shipping.
This warranty covers units in the USA and Canada but it does not cover the following:
 Defects other than defective parts or workmanship
 Filters, accessories, batteries (remote control or other).
 Replacement filters may be purchased by calling; 1-866-454-2588
 Damage from improper installation.
 Any installation expenses such as custom installations.
 Labor and repairs outside the one year warranty period.
 Damage form misuse, accident, alteration.
 Damage occurring from lack of normal care and maintained.
 Improper or incorrectly, unauthorized repairs.
 Use of art not authorized by BIP.
 Damage in shipping.
 Damage due to acts of God.
This limited warranty is given in lieu of all other warranties expressed or implied.
This warranty does not cover incidental or consequential damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages.
So the above limitation may not apply to you.
This warranty provides you specific legal rights and you may have other rights which vary from state to state.
Consult the owners manual other written material provided with this product.
BIP, Boston Innovative Products Customer Service Center.
150 Old Country Road Plainview, NY 11803-5088 USA
1-866-454-2588