User Manual

12 Error Resolution
5 Error Resolution
Error Resolution5399229_ATechnical ManualCardioMessenger
®
Smart
If your physician contacts you because device messages are not being received but
your CardioMessenger was ready for use during the period in question, you should
remove possible sources of radio interference from the immediate vicinity of the
CardioMessenger.
Possible sources of interference can be communication devices such as wireless
home network equipment, cellular phones, cordless phones, and their base
stations.
The standard IEC 60601-1-2: 2007 recommends a distance of 3.3 m.
Malfunctions on the CardioMessenger are indicated by the icons.
Error type A:
No power supply The operation icon is not displayed. CardioMessenger is not ready for use.
• Make sure that the micro USB plug is properly inserted in the CardioMessenger.
• Make sure that the power plug is properly inserted into the wall outlet.
• Make sure that the outlet provides an electrical current, for example by tempo-
rarily connecting the bedside lamp to the outlet and turning the lamp on.
If you do not find any errors, contact your physician.
Icon Behavior Operational status
Off Error type A: No power supply
Constantly on Error type B: Self-test failed
Flashing Error type C: No mobile connection