User Manual

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Chapter 11 - Troubleshooting
My ankle is not moving (or my foot does not lift satisfactorily), and the
system is not indicating any errors.
• Turn off the Control Unit and reposition the FS Cuff. Make sure
the strap is snug and the FS Cuff is secure.
Stimulation is inconsistent when I am walking, but the system is not
indicating any errors.
• Stop walking and shift your weight from side to side. If the problem
persists, check for proper placement of the pressure sensor,
reposition the pressure sensor slightly forward in your shoe, or
loosen your shoelace if it is tight. Also, check the Gait Sensor
wires for wear or fraying, and check the transmitter and pressure
sensor for damage.
My skin is irritated or has a skin reaction where the electrodes or FS
Cuff adheres.
• Stop using the NESS L300 immediately and contact your clinician,
dermatologist, or Bioness Clinical Specialist. Resume use only when
the skin is completely healed. Ask your clinician or dermatologist
for a skin conditioning protocol.
I received a replacement component and was told I need to “register”
it. Why is registration important and how do I register a component?
• A replacement Control Unit, RF Stim Unit, or Gait Sensor needs
to be electronically registered to the other components in the
system to communicate wirelessly. To register a component, see
Chapter 9.