User's Manual

101
Chapter 13 - Troubleshooting
My hand is not moving satisfactorily, and the NESS H200 Wireless System
is not indicating any errors.
• The Orthosis may not be positioned correctly.
• Turn off the Control Unit.
• Make sure the cloth electrodes are wet and your hand/arm are
clean.
• Reposition the Orthosis.
• Make sure the thenar is at the base of your thumb.
• Make sure the Orthosis wrist strap is snug.
• Make sure the extensor wing is completely closed.
• Test the position of the Orthosis using the
stimulation test
button.
My skin is irritated where the cloth electrodes touch.
• Stop using the NESS H200 Wireless System immediately.
• Contact your clinician or dermatologist, and the Bioness Client
Relations Department, Option 3.
• Resume use only when your skin is completely healed.
• Ask your clinician or dermatologist for a skin conditioning
protocol.