Software Upgrade
Deactivating the License through Technical Support
User Guide | 101
The File Successfully Saved window appears with instructions on how to send
the deactivation certificate file to Technical Support.
8. Click OK.
9. Move the deactivation certificate file to a computer where you can send email,
and email the file to Bio-Rad T
echnical Support
(LSG_Software_Act@bio-rad.com).
Technical Support will reply with an email informing you that the license has been
deactivated. Once you r
eceive this email, the license has been removed from the
computer. You have the option to reuse the license and activate it on any computer.