Software Upgrade

Deactivating the License through Technical Support
User Guide | 9 9
Deactivating the License through Technical Support
If the computer on which Bio-Plex Manager MP is installed does not have an
Internet connection, you can deactivate your license through Bio-Rad Technical
Support. This is a two-phase process:
1. Generate a deactivation certificate file and email it to Technical Support.
2. Technical Support informs you that the license has been deactivated.
Important: Until T
echnical Support sends you a confirmation that the license is
deactivated, you will not be able to move the license to another computer or
reactivate it on the current computer.
Exporting the Deactivation Certificate
To export the deactivation certificate
1. Start Bio-Plex Manager MP.
2. From the Help menu, click Manage License.
3. Select Deactivate Bio-Plex Manager MP through Technical Support and click
Continue.