Specifications

11
Problem Possible Cause Corrective Action
Purifier not operating. No electrical power… Verify that the purifier is connected to a
live power source.
Cracked or broken Shut down purifier, drain, and replace quartz sleeve.
quartz sleeve… See “Quartz Sleeve Cleaning or Replacement” in the
“Maintenance” section.
Water leaking into/from Quartz sleeve sealing Shut down purifier, drain, and remove static gland nut,
purifier. o-ring (s) worn, damaged… replace sealing o-ring. See “Quartz Sleeve Cleaning or
Replacement” in the “Maintenance” section.
Poor, or loose, connections Tighten suspect connection or fitting; or shut down
or fittings… purifier, drain, and remove fitting or connection.
Clean threads; reapply thread sealing tape and reinstall.
Quartz sleeve fouled… Clean quartz sleeve, see “Quartz Sleeve Cleaning
or Replacement” in the “Maintenance” section.
Germicidal lamp output Replace lamp, as it nears its end of life (EOL). See
depreciating… “Lamp Replacement” in the “Maintenance” section.
Poor purifier performance Germicidal lamp not Replace lamp. See “Lamp Replacement” in the
functioning… “Maintenance” section.
Low input voltage… Verify input voltage to purifier.
Change in water quality… Have water tested to confirm that it does not exceed
maximum recommended concentration levels for use
with this purifier.
TROUBLESHOOTING
CAUTION: Always disconnect power to the water purifier, before performing any service.
IMPORTANT: This unit is to be serviced ONLY by qualified, and appropriately licensed, personnel.
Table 3 - Troubleshooting
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