Warranty Guide

Return Policy Bidet seat which have been installed or used are non-refundable due to
governmental regulations pertaining to personal hygiene products. BBC Innovation cannot
accept product returns if the installation hardware kit has been opened or if other signs of use are
detected.
How to obtain service:
To obtain repair service under this warranty, you must contact us to obtain an RMA (Return
Merchandise Authorization) number. Proof of purchase in the form of a copy of your original
receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-
paid to the closest authorized service center along with your RMA number and proof of
purchase.
To obtain your RMA number and locate the service center location nearest you, call
847.458.2334.
To receive an RMA number or to speak with a customer service representative.