Operation Manual

42
Guarantee and service
The iDECT X5i is guaranteed for 12 months from the date of
purchase shown on your sales receipt. This guarantee does
not cover any faults or defects caused by accidents, misuse,
normal wear and tear, neglect, faults on the telephone line,
lightning, tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
Please keep your sales (till) receipt — as this is your
guarantee. You should also keep the original packaging.
In the unlikely event that you need to return your iDECT X5i
to our Repair Centre while it is under guarantee, there may
be a handling charge.
While the unit is
under Guarantee
1 Disconnect the base unit from the telephone line and the
mains electricity supply.
2 Pack up all parts of your iDECT X5i in their original
packaging. Remember to include the mains power adapter.
3 Return the unit to the shop where you purchased it, making
sure that you take along your sales receipt.
After the
Guarantee has
expired
If the unit is no longer under Guarantee, firstly, follow steps 1
and 2 above for repair under Guarantee. Then...
3 Call our Service Department on 0845 345 9677 and ask for a
quotation for the repair charge and details on where to send
your iDECT X5i for repair.
4 Make sure that you include with your iDECT X5i:
■ Your name and address
 A cheque or postal order for the value of the repair. A brief
description of the fault.
5 Return your iDECT X5i to the address given by the Service
Department.
iDect_X5i_IFU_EN_UK.book Page 42 Monday, November 30, 2009 11:49 AM