User guide

58
14 DECLARATION OF CONFORMITY
We the manufacturer / Importer: Binatone Telecom Plc, 1 Apsley Way
London, NW2 7HF. Declare under our sole responsibility that the
following product
Type of equipment: Digital Cordless Telephone
Country of Origin: China
Brand: Binatone
Model name: Boomerang Plus series
complies with the essenal protecon requirements of R&TTE Direcve
1999/5/EC on the approximaon of the laws of the Member States
relang to Radio Spectrum Maers, the Council Direcve 2004/108/EC
on approximaon of the laws of the Member States relang to
Electromagnec Compability (EMC) and the European Community
Direcve 2006/95/EC relang to Electrical Safety.
Assessment of compliance of the product with the requirements relang
to the essenal requirements according to Arcle 3 R&TTE was based on
Annex III of the Direcve 1999/5/EC and the following standard:
Radio Spectrum: EN 301406 v2.1.1 (2009-07)
EMC: EN 301489-6 v1.3.1 (2008-08)
EN 301489-1 v1.9.2 (2011-09)
EN 55022: 2010
EN 55024: 2010
EN 61000-3-2 :2006+A1+A2:2009
EN 61000-3-3: 2008
Safety: EN 60950-1: 2006+A11: 2009+A1: 2010+A12: 2011
EN 50360: 2001+A1: 2012 & EN 50385: 2002
Erp: Implemenng regulaon EC1275/2008
13 TROUBLESHOOTING
ALWAYS check that:
• You have followed all the steps listed in the user guide to install and
set up your telephone.
• All connectors are securely inserted into their sockets.
• Mains power for the base unit is switched on at the socket.
• The handset’s baeries are correctly and securely installed and are
sufficiently charged.
Everyday use
“I cannot make or answer calls”
• If the handset’s display is blank, it may have been switched off.
Press and hold
O on the handset to switch it back on.
• Check that the base unit’s mains power adapter is plugged in and
power is switched on. The base unit needs mains power for normal
operaon of the phone – not just for charging the handset baeries.
• Make sure that you are using the telephone line cable supplied with
your phone. Other telephone line cables might not work.
• Move the handset closer to the base unit.
• Check the Baery Level symbol on the display. If it is low, put the
handset back on the base unit or charging pod to recharge the
baeries.
• Switch off the power at the mains socket, wait for a short while and
then switch it back on. This may solve the problem.
“I cannot make calls”
• If the handset display shows KEYS LOCKED, press and hold
* to
unlock it before you make a call.
• If the handset displays LINE IN USE, the line is already being used by
either the answering machine, another handset or another
telephone.
“When I press on the keys, nothing happens”
• Make sure that the baeries are fied in your handset. If the
Baery Level symbol on the display shows ‘low’, put your handset
back on the base unit or charging pod to charge.
“When I key in a number, it appears on the display, but I cannot make
an external call”
• Try a different posion for the base unit – somewhere higher if
possible or further away from other electrical equipment.
“The phone does not ring”
• Check that the base unit’s mains power adapter is plugged in and
power is switched on.
• The base unit needs mains power for normal operaon of the phone
– not just for charging the baeries.
• Make sure that you are using the telephone line cable that was
supplied with your phone.
• Make sure that the ringer volume sengs are not set to off. Increase
the ringer volume sengs. (See Set the Ring Volume.)
“My call was cut off when I went out of range. Now I can’t use my
handset.”
• Move the handset closer to the base unit before you try to make a
call again.
“There is interference and noise on the line”
• Move the handset closer to the base unit, or to a different posion.
• Try moving the base unit away from other electrical equipment,
such as a television or a computer.
• You’ll get the best recepon if you place the base unit as high as
possible. For example, in a two-floor building, the first-floor landing
is an ideal place.
“I hear ‘beeps’ from my handset while I’m on a call”
• You may be moving out of range of the base unit. Move closer or
your call may be cut off.
• Check the Baery Level symbol on the display. If it’s low, recharge
the baeries.
“The Caller Display feature isn’t working”
• You need to subscribe to the Caller Line Idenficaon service from
your network service provider.
• The caller may have withheld their number by dialing 141. Or they
may be calling from a network that does not transmit the caller’s
number (e.g. if they are making internaonal calls.)
“When I try to make a call, I hear busy tone”
• If you’re using a mul-handset system, check whether another
handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
• Make sure you’re holding the earpiece correctly over your ear.
• Adjust the volume using + on the handset.
“I cannot store a phonebook entry”
• The maximum number of 200 phonebook entries on your handset
has been reached. You must delete exisng entries to make space
for new ones.
Intercom and transfer
“I can’t transfer a call”
• Make sure that the other handset is in range of the base unit.
• Make sure that you have entered the correct number for the other
handset.
Baeries
“The handset’s baery cells are running low within an hour or two”
• Before you first use the handset, you must leave it to charge on the
base unit or charging pod for at least 15 hours.
• You may need to replace the baeries.
• Check the connecon between the base unit and the mains power
socket.
“I try to recharge the baeries but I sll get a warning that they are
low”
• You need to replace the baeries. Dispose of used baeries safely –
do not burn, immerse them in water, disassemble, or puncture the
baeries.
• Do not use non-rechargeable baeries in your handset – they may
explode, causing damage.
Registraon
“I am not able to register another handset”
• The maximum number of 4 handsets has been reached. You will
need to unregister a handset in order to register a new one.
Answering Machine
“The Answering machine does not record messages”
• Make sure that the answering machine is switched on.
• Make sure that the Answer Mode is set to RECORD MSGS. (See Set
Answer Mode.)
• The memory may be full. If so, you will need to delete some
messages.
“I cannot access my answering machine remotely”
• Make sure that Remote Access is acvated.
• Make sure that you have entered the correct Remote Access PIN
(same as your Master PIN).
If the fault persists...
• Disconnect all other instruments connected to the same line and try
to make a call.
• Disconnect the base unit from the telephone line and plug a
different phone into the master telephone socket. Try making a call.
If this works, the line is OK.
• If the call does not work, and you are using a two-way socket
adapter, remove it and plug a telephone directly into the socket.
• If the call now works, the adapter may be faulty.
• If you cannot make a call, the fault may be on the exchange line.
Contact the service provider.
Manufacturer / Importer
(signature of authorized
person)
17 Mar 2014
Date Signature