USER GUIDE C10i Single C10i Twin C10i Triple C10i Quad Digital Cordless Telephone with Answer Machine Binatone Helpline (for UK only) Monday to Friday from 9:00am to 5:00pm Tel: 0845 345 9677 **Please note that all calls are charged at local rate Or visit our website: www.binatonetelecom.com THIS EQUIPMENT IS NOT DESIGNED FOR MAKING EMERGENCY TELEPHONE CALLS WHEN THE POWER FAILS. ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR ACCESS TO DIAL EMERGENCY SERVICES.
TECHNICAL DETAILS Standard Frequency range Channel bandwidth Operating range Operating time Digital Enhanced Cordless Telecommunication (DECT) 1.88 to 1.9 GHz (bandwidth = 20 MHz) 1.728 MHz Up to 300m outdoors; Up to 50m indoors Standby: 1 68 hours,Talking: 10 hours Battery charge time:15 hours Temperature range Operating 0 C to 40 C, Storage -20 C to 60 C Base unit: Electrical power Ten Pao: S003IB0600050 &S003IV0600050 Input 100-240Vac 50-60Hz, output 6Vdc/500mA.
TABLE OF CONTENTS 1 IMPORTANT SAFETY INSTRUCTIONS............................................4 2 INSTALLING YOUR PHONE..............................................................6 3 GETTING TO KNOW YOUR PHONE.................................................7 4 USING YOUR PHONE.....................................................................12 2.1 2.2 3.1 3.2 3.3 3.3.1 3.4 3.5 3.5.1 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.9.1 4.9.2 4.9.3 4.9.4 4.10 4.11 4.12 4.
5 private phonebook..................................................................17 6 CALLER DISPLAY (NETWORK DEPENDENT)..............................19 7 PHONE SETTINGS..........................................................................21 7.5 7.5.1 7.5.2 Block list setting....................................................................................27 To store a Block List number................................................................28 To view the Block List.................
7.5.3 7.5.4 7.5.5 7.6 7.6.1 7.6.2 7.7 7.7.1 7.7.2 7.8 7.9 7.10 7.11 To modify a Block List number.............................................................28 To delete a Block List number..............................................................28 To delete all Block List numbers..........................................................28 Do not disturb (DND) setting.................................................................28 Global DND.........................................................
1 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1) Read and understand all the instructions. 2) Follow all warnings and instructions marked on the product. 3) Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Package contents The package contains the following items: • 1 Handset • 1 Base station • 1 Mains power adapter • 1 Telephone line cord • 2 AAA rechargeable batteries • 1 User manual NOTE: If you have a Twin, Triple or Quad system, you will also have the requisite extra handset(s) and batteries, and a charger pod for each extra handset.
2 INSTALLING YOUR PHONE 2.1 Connecting the base station 1) Plug the power supply and line cord into the base station. 2) Plug the power adapter into a 230Vac, 50Hz mains socket, and the line cord into your telephone line socket. 3) Always use the cables provided in the box Warning: Use only the provided adaptor, using other power supplies may cause a hazard. Warning: Install the base unit in a position where the mains adapter plug will reach an easily accessible mains socket.
3 GETTING TO KNOW YOUR PHONE 3.1 Handset overview EARPIECE Ringer / Message LED Flashes when ringing is received or you have a new answering machine message or caller display entry. Charging LED Turns on when the handset is charging. CALL LOG/VOLUME UP In idle mode, press to access the call log. In menu mode, press to scroll up. During a call or message playback, press to increase the volume. RECALL During a call, press to send a Recall signal (also called Flash) for network services.
3.2 Display icons and symbols The LCD display gives you information on the current status of the telephone. Icon Meaning Displays when the telephone base is within reception range. Off when the telephone base is out of range. Scrolls to indicate battery charging when handset is in the telephone base or charger. Battery icon is full and steadily ON to indicate the battery is fully charged. Flashes and empty when battery level is low. Speakerphone is in use.
3.3 Base station with telephone answering machine (TAM) control You can use the keys on the base station to perform the basic functions of the answering machine. CHARGING CRADLE PAGE Press to ring and locate handsets. ANSWER ON/OFF Press to turn the answering machine on/off. When the answering machine is on, the base display shows the status. When the answering machine is off,base display turns off.
3.4 Menu structure In idle mode, press the
3.5 Text and digit entry table The following table shows you where each letter and punctuation character can be found, by using repeated presses of the alphanumeric keypad. This will be helpful when storing a name in the phonebook or renaming your handset. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1. Once a character is selected, the cursor will move to the next position after a short pause.
4 USING YOUR PHONE 4.1 Make a call 4.1.1 Pre-dialling Enter the phone number (maximum 20 digits) and then press to connect to the line and dial the number. When entering the number, if you make a mistake, press to delete digits. 4.1.2 Direct dialling Press to connect to the line and then dial the number. (NOTE: if you enter a wrong digit you cannot correct it with the key.) 4.1.3 Call from the redial list Press key in idle mode.
4.3 Handset Speakerphone During a call, you can press to alternate between hands-free speakerphone and normal handset use. 4.4 Adjust the volume There are 5 levels to choose from for each of the earpiece and speaker volumes. During a call, press to select from VOLUME 1 to VOLUME 5. The current setting is shown, and when you end the call, the setting will remain at the last selected level. 4.
4.8 To lock/unlock the keypad You can lock the keypad so that it cannot be used accidentally while carrying it around. In idle mode, press and hold the key for 1 second to lock the keypad and show KEYS LOCKED on the display. To turn the keypad lock off, press and hold again. NOTE: Incoming calls can still be answered even if the keypad is locked. 4.9 Using the redial list The redial list stores the last 10 numbers dialled, up to a maximum of 20 digits. 4.9.
4.10 Make an internal call (Multi - handset versions only) The system allows an intercom call between two handsets registered to the same telephone base. 4.11 To initiate an intercom call 1. In idle mode, press . If your telephone system has only two handsets registered, the other handset will be called immediately. If your telephone system has more than two handsets registered, press to find the handset you want to call, and then press
4.13 To initiate an intercom during a call You can intercom with another system handset during a call, or invite another system handset to join in a conference call with you and the external caller. 1. Press during an external call. If your telephone system has only two handsets registered, the other handset will be called immediately.
5 private phonebook Your phone can store up to 100 phonebook entries, which can be saved and viewed by any handset registered to the base, although only one handset can access it at a time. Each phonebook entry can have a maximum of 20 digits for the phone number and 14 characters for the name.. See section 3.5 for how to enter text for the names. 5.1 Store a contact in the phonebook 1. Press to open the phonebook list, with the first entry shown, or ADD NEW if the phonebook is empty.
5.3 1. 2. 3. 4. 5. 6. 5.4 1. 2. 3. 4. 5. 5.5 1. 2. 3. 4. Modify a phonebook entry Press to enter the phonebook list. Press to find the desired PHONEBOOK contact. Press
6 CALLER DISPLAY (NETWORK DEPENDENT) This feature is available if you have subscribed to the Calling Line Identification service with your network service provider. Caller ID lets you see the phone numbers of your callers on the handset display, before you answer and in your Call Log afterwards. The Call Log stores the last 40 different calling numbers, whether or not you answered the call, so you can call them back later. Only the most recent call is saved if there are repeat calls from the same number.
6.4 Delete all entries in the Call Log 1. Press in idle mode to go to the call list. 2. Press
7 PHONe settings Your phone comes with a selection of settings that you can change to personalise your phone to the way you like it to work. 7.1 Date and time settings If you subscribe to Caller Display, the time and date settings will be automatically updated by the network when you receive an incoming call. You can also set the date and time manually. (NOTE: The Caller Display service only sends the month and date, not the year, so you may still want to set the year.) 1. Press
7.2 Alarm settings An alarm can be programmed on a handset, to sound at a set time only once or repeated each day. When an alarm is set the alarm icon is shown on the handset display. When the alarm time is reached, ALARM and the alarm icon flash on the display, and the alarm tone sounds for 1 minute, at the same volume setting as the handset ringer, unless the ringer is off, in which case it will ring at volume setting 1.
7.3 Handset settings 7.3.1 Set the ringer volume You can set the handset ringer volume from Level 1 to Level 5 or turn the ringer off. 1. Press
7.3.4 Set the key tone The handset emits a tone with each key press. You can choose to turn this tone on or off. The default setting is ON. To change the key tone setting: 1. Press
7.3.8 Set energy save mode With the energy save mode enabled, the handset will automatically turn the handset backlight off and adjust the ringer volume to level 2. 1. Press
7.4.2 Set the base ringer volume You can set the telephone base ringer volume from level 1 to level 5 or turn off the ringer 1. Press
7.4.4 Deregister a Handset This operation should only be necessary if one of your handsets becomes faulty or lost and needs to be replaced. A de-registered handset will have REGISTER YOUR HANDSET on the display. 1. Press
7.5.1 To store a Block List number 1. Press
7.6.1 Global DND When global DND is activated, all system handsets and the telephone base will be silent when there is an incoming call. Press and hold the < > button on the telephone base for 5 seconds to turn this feature on. The handsets will show DO NOT DISTURB on their display, and a small light will turn on just below the < > button on the base. Press the < > button on the telephone base to turn this feature off. 7.6.
7.7.1 Turn on or off the Call Barring 1. Press
7.9 Set the recall time You may need the R button to send a Recall signal (also called Flash or Timed Break Recall) for network services or if you are connected to a PBX. You should normally leave the Recall Time at its default setting of Short (100ms), as this is the standard recall required in the UK telephone network, but it can be changed to Medium (250ms) or Long (600ms) if your telephone is connected to a PBX that requires a different recall time. 1. Press
8 ANSWERING MACHINE Your phone includes a telephone answering machine that records unanswered calls when it is on. The answering machine can store up to 59 messages within the maximum recording time of approximately 30 minutes and each message can be up to 3 minutes long. As well as recording incoming messages, you can record memos for other users of your phone.
8.3 Message Playback 8.3.1 Using the telephone base 1. Press on the telephone base to listen to the messages. 2. Press again to stop the playback. 3. During playback, you can press the following keys on the base for other operations: Key Operation < >&< > Press to adjust the listening volume between L1 and L5. (A warning tone sounds if you try to increase above L5.) Press to start or stop playback.
8.4 Delete all messages NOTE: only old messages can be deleted. New messages must be played before they can be deleted. 8.4.1 Using the telephone base 1. Press and hold the key to delete all old messages. 8.4.2 Using a cordless handset 1. Press
8.6 Message window The base has a two-digit LED display to provide information about the status of the answering machine, as shown in the table below: No display (blank screen) Answering system is off. Indicates incoming message recording in (segments cycling) progress. 00 (steady on) There are no messages in the answering system. 01 - 59 (flashing) Total number of new messages. Current message number during playback. 01 - 59 (steady on) Total number of old messages F (flashing) Memory is full.
8.7.1.1 To record your own OGA 1. Press
8.7.2 Number of rings before the system answers You can select the number of rings before the answering system answers a call and starts playing the OGA. You can set the delay from 3 to 8 rings, or TOLL SAVER. IMPORTANT: If your network voice messaging system (e.g. the 1571 service) is enabled, you must set your Ring Delay to less than 6 rings, otherwise the network service will answer any calls before the answering machine of your iDECT C10i and prevent it from recording any messages. 1. Press
8.7.3 Remote Access Your phone lets you check your messages, or otherwise operate your answering machine, by calling in to your answering machine when you are away from home, and then dialling a 4-digit remote access code from a tone-dialling phone. The 4-digit remote access code (see 8.7.3.2) is used to prevent other people from unauthorised access of your answering machine. 8.7.3.
8.7.3.2 Remote code Your answering system requires a 4-digit Remote Code to permit access to the system remotely by any touch-tone telephone. The default Remote Code is 0000. 8.7.3.3 1. 2. 3. 4. 5. To view the current remote code Press
NOTES: 1. If your answering system is off, it will answer your call after 10 rings and play your ANSWER ONLY announcement, so you can still access the system remotely, provided the Remote Access is activated, see 8.7.3.1. 2. If you enter an incorrect Remote Code, you will hear a triple error beep, and you will need to enter the code again. If you enter the wrong Remote Code twice consecutively, the line will be released automatically. 3.
9 Troubleshooting ALWAYS check first that: You have followed all the steps listed in the user manual to install and set up your telephone. All connectors are firmly inserted in their sockets. Mains power to the base unit is switched on at the socket. The handset’s batteries are correctly and securely installed and are not run down. Everyday use “I cannot make or answer calls” If the handset’s display is blank, it may have been switched off. Press and hold the key to switch it back on.
“When I key in a number, it appears on the display, but I cannot make an outside call” Try a different position for the base unit – somewhere higher if possible, or further from other electrical equipment. “The phone does not ring” Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone – not just for charging the batteries.
“When I try to make a call, I hear busy tone” If you’re using a multi-handset system, check whether another handset is already on a call. “The volume in the earpiece is low when I’m on a call” Make sure you’re holding the earpiece correctly over your ear. Adjust the volume using the UP/DOWN key. Intercom and transfer “I can’t transfer a call” Make sure the other handset is in range of the base unit. Make sure you are dialling the correct number for the other handset.
10 declaration of conformity We the manufacturer / Importer : Binatone Telecom Plc, 1 Apsley Way London, NW2 7HF.
11 guarantee and service The phone system is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. Please keep your sales (till) receipt this is your guarantee. You should also keep the original packaging material.
