User's Manual

Binatone Help Line : 0845 345 9677 40
Troubleshooting
ALWAYS check
first that:
x
You have followed all the steps listed onpages 5 & 6 to install
and set up your CC2310
x All
connectors
are firmly inserted in their sockets
x Mains power to the base unit is switched on at the socket
x
The handset’s batteries are correctly and securely installed
and are not run down
Everyday use
“I cannot make or
answer calls”
x Check that the base unit’s
mains power adapter
is plugged
in and power is switched on. The base unit needs mains
power for normal operation of the phone – only the basic
handset calling works without mains power.
x
Make sure you are using the telephone line cable supplied
with your CC2310. Other telephone line cables might
not work.
x
Switch off power at the mains socket, wait for a few
seconds and then switch back on. This may solve the
problem.
“I cannot make a
call”
x
Only one handset (or the base unit) can be connected to the
outside line at once. If a cordless handset is already using
the line, you need to wait until it’s finished its call.
“The phone does
not ring”
x
Check that the base unit’s mains power adapter is plugged
in and power is switched on. The base unit needs mains
power for normal operation of the phone – only the basic
handset calling works without mains power.
x
Make sure you are using the telephone line cable that wa
supplied with your CC2310. Other telephone line
cables might not work
x
You need to subscribe to the Caller Display feature from
your network service provider. You should find contact
details on your phone bill.
“The Caller Display
feature isn’t
working”
x
The caller may have withheld their number by dialling 141.
Or they may be calling from a network that does not transmit
the caller’s number (e.g. it may be an international call.)